Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.
Duties & Responsibilities
Maintain customer service excellence at the branch level.
Banking hall and call management.
Custodian of tools of trades and stationaries.
Branch operational
The Service Delivery Officer Position is a great example and its role is key to the Bank.
Reporting to the Service Delivery Manager, the Service Delivery Officer will be actively involve
Cons: -Lack of proper merit in promotions
-Lack of salary increment in over 4 years
-Favoritism in growth of career
-Poor decision making structure that affect the overrall company performance
