Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.
The incumbent is responsible for planning, overseeing and leading projects from ideation through to completion while following project governance protocols.
DUTIES AND RESPONSIBILITIES
Project M
Job Description
Maintains confidentiality of employment records and sorting outdated records.
Updates employees’ records and keeps daily records of employees on the HR data base.
Recor
Job Description
Monitor and report any lapses in the implementation of the Bank wide fraud policy.
Provide administrative support in following up of court cases and ensuring proper documentati
Job Description
Grow the bank’s liabilities, assets and NFI in the SME segment.
Effectively manage Portfolio at Risk
Grow quality loan book
Promote active utilization of the bank&rsq
Job Description
Grow the bank’s liabilities, assets and NFI in the SME segment.
Effectively manage PAR
Grow quality loan book
Promote active utilization of the bank’s Credit an
Job Description
Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the Business potential/wallet size of the customer.
Continually recommend impr
Key Duties and Responsibilities
Generating new business through visiting potential customers to prospect for business.
Actively take part in sales activities organized by the Bank to acquire t
Job Description
Grow the bank’s liabilities, assets and NFI in the SME segment.
Effectively manage Portfolio at Risk
Grow quality loan book
Promote active utilization of the bank&rsq
Job Description
Grow the bank’s liabilities, assets and NFI in the SME segment.
Effectively manage Portfolio at Risk
Grow quality loan book
Promote active utilization of the bank&rsq
Job Description
Recruitment of new Chama’s and individual customers.
Deposit mobilization both from Chamas, Sacco’s, different entities and individuals.
Appraise loan proposals f
Duties & Responsibilities
Implementing the Bank’s deposit mobilization strategy at branch level including growth in customer base and in assets.
Formulating and implementing liabilit
Duties and Responsibilities
Implement business development strategy to grow liabilities and assets at branch level
Formulate and implement branch business plans, forecasts and budgets and ensu
Job Description
Relationship Management
Welcome customers and give warm transfers to relevant departments
Attend to customers’ general queries.
Actively source feedback from c
Duties & Responsibilities
Providing legal support to the debt recovery through timely collation of required court documents.
Provide cost effective and timely legal advisory services and s
Duties & Responsibilities
Maintain customer service excellence at the branch level.
Banking hall and call management.
Custodian of tools of trades and stationaries.
Branch operational
The Service Delivery Officer Position is a great example and its role is key to the Bank.
Reporting to the Service Delivery Manager, the Service Delivery Officer will be actively involve
Cons: -Lack of proper merit in promotions
-Lack of salary increment in over 4 years
-Favoritism in growth of career
-Poor decision making structure that affect the overrall company performance
