We’re looking for a QA Officer to boost our revenue growth and profitability
RESPONSIBILITIES
The following are the duties you’ll be responsible for:
Call monitorin
CALL CENTRE QUALITY ANALYST
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is respon
About the role
This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, an
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.
D
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
Call Center Representative responsibilities include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call centre “scripts” when handling different
Job Description
The Manager Customer Contact and Call Centre is responsible for coordinating the implementation of Contact and Call Centre processes, policies, and procedures to ensure the achievem
Duties and Responsibilities
Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an e
About the role
Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, d
About The Role
Our Contact Center of 100+ staff is based in Kakamega; this position is hybrid, but due to the nature of the work, it calls for being predominantly on site. Reporting to the Conta
Description
We are looking for an experienced professional to manage channels P&L profitably for EBKenya and Group subsidiaries. Understand channels regulatory, market dynamics,
Location: Nairobi, Head Office
Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services
Key Responsibilities:
Call Center Agent
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she’s main task is to coordin
We are seeking a diligent and proactive SOC Analyst to join our cybersecurity team. The SOC Analyst plays a critical role in monitoring, detecting, and responding to security incidents to ensure th
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
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