We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.
Job Description
We are seeking proactive and dedicated Associate Officers to join our Science Engagement and Resource Mobilization team within the Partnerships department. These roles are pivota
Job Summary
Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent
Job Summary
The Research specialist will play a key role in the planning and implementation of research studies. These roles will include study design, protocol development, ethical and government
Duties & Responsibilities
Preferred & backup agents for Top Customers in East Africa.
Be the single point of contact for all customers
Monitoring of backorder reports, and working wi
Minimum Requirements:
Diploma or Degree in Hospitality Management.
3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager.
Experience
Responsibilities:
Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers (‘RM’s) and that all the necessary
About the Customer Success Assistant role
The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel
Responsibilities:
Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.
Assist customers with product-related questions, technical
Job Specifications
This is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.
Duties and responsibilities at
Front Desk Operations
Patient Registration
Billing And Payment Processing
Appointment Management
Customer service
Safety and security
Team Collaboration
Continuous learning
Job Ref. No: JAML020
Role Purpose
The role holder will interact with customers to provide them with information to address inquiries regarding products and services. In addition, they deal with
Job Summary:
The Customer Relationship Officer (Inbound Inquiries) is responsible for managing inbound inquiries from various channels including but not limited to chats, Social media, WhatsApp,
Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance withi
Job Purpose Statement
The Assistant Manager, Customer Engagement is responsible for driving incremental high-quality customer growth for the Bank through relationship deepening and customer engagem
Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manage
About the role:
The Customer Retention Supervisor is a key member of our customer service department. The role holder will be responsible for leading a team of outbound retention specialists to ens
About the role:
As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loya