Field
- Administration / Secretarial
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Airline
- Banking
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- Bursary and Scholarships
- Catering / Confectionery
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- Driving
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- General
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- Science
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- Travels & Tours
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
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- Kajiado
- Kakamega
- Karatina
- Kericho
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- Kiambu
- Kilifi
- Kirinyaga
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- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
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- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 4
- 5 - 10
- 11 - 35
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- NCE
- Others
- PhD/Fellowship
- Professional Certificate
- Vocational

Customer Experience Jobs in Kenya (Page 16)

- - Customer Experience Manager at Vivo Fashion Group
  - Job Purpose The Customer Experience Manager ensures Vivo delivers a consistently excellent experience across all customer touchpoints — in-store, online, and post-purchase. This role trans
  - - 11 November, 2025 Nairobi
- - Customer Service Executive at The Pharo Foundation
  - Opportunity We are seeking a Customer Service Executive who will be responsible for optimizing both internal and external communication efficiency. The role holder will uphold high standards of
  - - 11 November, 2025 Nairobi
- - Head of Department - Customer Marketing at Safaricom Kenya
  - Responsibilities Develop the Channel Marketing Vision and Strategy based on channel, competitor, and market insight. Set the Channel Marketing agenda. Lead and oversee the development and impl
  - - 10 November, 2025 Nairobi
- - Customer Retention Representative at SunCulture Kenya Ltd
  - As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loyalty to our brand
  - - 10 November, 2025 Nairobi
- - Customer Experience Manager at NHC Maisha(Ndonyo Healthcare)
  - Duties and Responsibilities include but are not limited to: Develop & implement customer service standards & policies to ensure positive patient experience throughout the customer journe
  - - 07 November, 2025 Nakuru
- - Senior Associate -Customer Engagement at Food For Education
  - Key Responsibilities Team Leadership & Strategic Oversight Manage 3 direct reports and a broader team of 13. Lead and coach the CX, QA, and Reconciliation functions. Set performance o
  - - 07 November, 2025 Nairobi
- - Customer Care Team Lead (Inbound) at Mogo Finance
  - Job Purpose To lead and manage the inbound Customer Care team, ensuring excellent service delivery, efficient issue resolution, and achievement of key performance indicators (KPIs). The role involv
  - - 07 November, 2025 Nairobi
- - Customer Service Lead - KBL at DHL
  - Role Outline The Customer Service Lead is responsible for overseeing the entire order-to-delivery process, with a specific focus on managing relationships with key distributors, coordinating wit
  - - 07 November, 2025 Nairobi
- - Growth Customer Success Manager EMEA at Remote
  - What do you bring: Expertise across the customer lifecycle, with focus on retention, adoption, and revenue growth. Proven ability to spot and qualify expansion opportunities through customer-c
  - - 07 November, 2025 Nairobi
- - Telesales and Customer Service Executive at NFT Consult
  - About the Role Our client, a dynamic manufacturing company, is seeking a proactive and customer-focused Telesales & Customer Service Executive to join its growing team. This position plays
  - - 07 November, 2025 Nairobi KSh 50,000 - KSh 100,000
- - Customer Experience Executive at Safaricom Investment Co-operative (S.I.C.)
  - The customer experience executive will avail a productive and motivating working environment addressing issues and disputes from members or customers by being the first point of contact to offer
  - - 06 November, 2025 Nairobi
- - Customer Liason at Value8 Group
  - Job Description Customer Support & Engagement Serve as the first point of contact for users and partners within the assigned product. Manage inquiries, issues, and feedback p
  - - 05 November, 2025 Nairobi
- - Sales and Customer Service Executive at Glantix
  - Are you a dynamic, tech-savvy individual with a passion for sales and client engagement? Glantix Solutions is looking for a motivated Sales Executive to join our growing team! About the Role As
  - - 05 November, 2025 Nairobi
- - Lead Customer Service Agent at Jambojet
  - Role Purpose Statement: Under the general direction and guidance of the Ground Services Supervisor, the Lead Customer Service Agent is responsible for overseeing the customer service team and en
  - - 04 November, 2025 Nairobi
- - Receptionist / Customer Relations Agent at Huresco Company Limited
  - They are seeking to recruit a qualified and professional Receptionist / Customer Relations Agent to join their team. The ideal candidate will serve as the first point of contact for clients and wil
  - - 04 November, 2025 Nairobi
- - Customer Relationship Officer at Tower Sacco
  - Responsible for providing the highest customer service by interacting with customers through telephone, emails or social media in order to respond to their inquiries and concerns, process their reques
  - - 04 November, 2025 Nairobi
- - Customer Service Officer at Bridge Talent Management
  - About This Role: We are a leading player in Kenya’s commercial baking and food manufacturing sector, known for delivering freshly baked goods to a wide network of customers across the country
  - - 03 November, 2025 Nairobi
- - Customer Experience Executive, Contact Centre at Prudential Life Assurance Kenya
  - Principal Accountabilities Always provide convenience to the customer by going out of the way to take service closer to the customer; ensuring that customers do not face any barriers to service,
  - - 03 November, 2025 Nairobi

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