Field
- Administration / Secretarial
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Airline
- Banking
- Building and Construction
- Bursary and Scholarships
- Catering / Confectionery
- Consultancy
- Customer Care
- Data, Business Analysis and AI
- Driving
- Education / Teaching
- Engineering / Technical
- Expatriate
- Finance / Accounting / Audit
- General
- Graduate Jobs
- Hospitality / Hotel / Restaurant
- Human Resources / HR
- ICT / Computer
- Insurance
- Internships
- Janitorial Services
- Law / Legal
- Logistics
- Manufacturing
- Maritime
- Media / Advertising / Branding
- Medical / Healthcare
- NGO/Non-Profit
- Oil and Gas / Energy
- Pharmaceutical
- Procurement / Store-keeping / Supply Chain
- Product Management
- Project Management
- Real Estate
- Research
- RFP / RFQ / EOI
- Safety and Environment / HSE
- Sales / Marketing / Retail / Business Development
- Science
- Security / Intelligence
- Travels & Tours
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 4
- 5 - 10
- 11 - 35
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- NCE
- Others
- PhD/Fellowship
- Professional Certificate
- Vocational

Customer Experience Jobs in Kenya (Page 18)

- - Head of Customer Success, East Africa at Zeno
  - What You’ll Do: Lead Customer Success Strategy: Develop and execute Zeno’s customer success roadmap across East Africa, aligning with company growth and energy delivery goals.
  - - 27 October, 2025 Nairobi
- - Team Lead, Customer Experience Journey Design at Access Bank Kenya
  - Ready to take the lead in shaping exceptional customer experience? We are looking for a dynamic and innovative professional to join our team as Team Lead, Customer Experience Journey Design. If
  - - 27 October, 2025 Nairobi
- - Customer Support Field Engineer at Bayobab
  - Education: Undergraduate degree in Computer Science, IT, Telecommunication or related Field Experience: Minimum 5 years' experience in telecommunications, with strong field operat
  - - 24 October, 2025 Mombasa
- - Customer Experience Intern at Food For Education
  - Key Responsibilities: Customer Support Assist in responding to parent and school inquiries through calls, WhatsApp, or email under supervision. Log all interactions in the CRM system accura
  - - 24 October, 2025 Nairobi
- - Customer Service Representative at Influx
  - We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, comm
  - - 24 October, 2025 Nairobi
- - Bilingual Customer Service Representative- French and English at Oasis Outsourcing
  - Responsibilities: As a Tire Support Specialist, you will be taking incoming calls from consumers, tire installers, and wholesale distributors assisting with questions or needs related to s
  - - 24 October, 2025 Nairobi
- - Sales & Customer Manager – Open Application at Enko Education
  - As a Sales & Customer Manager, you will be the face and voice of the school for families and the community. You will be key to growing the school’s enrolment and ensuring an excellent experi
  - - 23 October, 2025 Nairobi
- - Customer Service Engineer at Solenis
  - Key Responsibilities: Support the Customer Value proposition in its local and international development and deployment. Spearhead Food and Beverage related technical projects at local and regi
  - - 23 October, 2025 Nairobi
- - Customer Care Agent at Royal Mabati Factory
  - The Customer Care Agent is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and maintaining customer satisfaction through inbound and outbound commun
  - - 23 October, 2025 Nairobi
- - Customer Support and Credit Associate at Fresh Life
  - About the role The Customer Support & Credit Associate will manage the assigned customer portfolio by ensuring that we provide the best service to Fresh Life Operators through coordination
  - - 23 October, 2025 Nairobi KSh 30,000 - KSh 50,000
- - Customer Experience Manager at Acorn Holdings Africa
  - This is a full-time, on-site role located in Nairobi County, Kenya for a Customer Experience Manager. The Customer Experience Manager will be responsible for ensuring customer satisfaction, overseeing
  - - 22 October, 2025 Nairobi
- - Customer Service Officer at Janta Kenya
  - Key Responsibilities: Serve as the first point of contact for customers through phone, email, and in-person visits. Handle client inquiries, complaints, and feedback promptly and professionall
  - - 22 October, 2025 Nairobi
- - Customer Success Representative at NALA
  - Your Mission As a Customer Success Representative at Rafiki (by NALA), you will play a pivotal role in helping our clients harness Africa’s leading cross-border payments API to streamli
  - - 22 October, 2025 Nairobi
- - Operations Customer Expert (German Speaking) at Teleperformance Kenya
  - Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails a
  - - 21 October, 2025 Nairobi
- - Customer Success Coordinator at Nova Pioneer
  - ABOUT THE ROLE You will be responsible for: Prospective Parent Engagement & Enrolment Conversion Engage Leads and Generate Applications: Proactively engage leads to maximize the convers
  - - 21 October, 2025 Nairobi
- - Customer Service Supervisor at SunCulture Kenya Ltd
  - About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will b
  - - 21 October, 2025 Nairobi
- - Customer Care Agent at Shopzetu
  - And now we’re looking for a Customer Care Agent who’s passionate about people, problem-solving, and creating delightful customer experiences. If empathy, communication, and service excelle
  - - 20 October, 2025 Nairobi
- - Customer Service Trilingual at Solvo Global
  - Are you fluent in French and English, quick on your feet, and passionate about helping others? Join our team as a Customer Service Representative, where every chat and call is a chance to make someone
  - - 17 October, 2025 Nairobi

Latest Jobs in Kenya Latest Customer Experience Jobs

Current Jobs

Subscribe to Job Alert

Join our happy subscribers

Career Advice

How to Network Professionally at Career Events (Plus Templates) Networking at career events can open doors to new opportunities. Discover everything you need to network professionally and make meaningful connections.
60 Behavioural Interview Questions That Expose a Candidate If you’re trying to figure out whether someone is a good fit for your team, emotionally aware, or a strong leader, these questions can help you see who they really are before you hire them.
25 Signs Your Job Interview Went Really Well In this article, we discuss 25 clear signs that your interview probably went really well. These are simple hints that recruiters and employers often show.
20 Job Search Rules Every Job Seeker Should Know If you are job hunting now or plan to in the future, these are the job search rules you should take into consideration.

View All Career Advice