About The Job
Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be respo
Description
We are looking for an experienced professional to manage channels P&L profitably for EBKenya and Group subsidiaries. Understand channels regulatory, market dynamics,
We are seeking a professional with proven track record in service delivery provision that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great cus
Job Summary:
Our Client in the Event management services are looking to hire a Customer Service Assistant to handle complaints, provide appropriate solutions for customers, handle socia
Location: Nairobi, Head Office
Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services
Key Responsibilities:
The role encompasses managing the distributor relationship and sales team effectively to deliver the sales targets set. The responsibility is broad as you will be required to manage multiple key ac
Responsibilities
To do installation, commissioning, service and repair of all kinds of packaging machines such as water packing, beverages packing machines, Coding machines, Form-Fill-Seal machines
Basic job summary:
The job holder will be responsible for the provision of administrative support to the Community Service Centre and Maintaining productive relations with external stakeholders inv
Main Responsibilities and Accountabilities
Define and track Key Performance Indicators (KPIs) related to customer satisfaction, loyalty, and retention.
Monitor and report on progress toward cu
Reporting: Immediately
Salary: 30,000 Ksh
Are you a dynamic self-driven individual, looking to make an impact in the FMCG industry in Customer Service field? This is your chance to grow with us,
Under the overall supervision of the Regional Representative and direct supervision of the Head of the Crime Prevention and Criminal Justice Programme UNODC ROEA and PLEAD II Project Coordinator, the
KONE East Africa is looking for an energetic and enthusiastic Service Support Administrator to be based in Nairobi, Kenya. The Service Support Administrator is the voice of the KONE service departm
Requirements
Proven work experience as a customer service agent
Strong understanding of call centre operations
Good communication skills
Problem solving skills
JOB PURPOSE
To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitab
Job Purpose
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention
Key Responsibilities
Receive, veri
Job Purpose
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention
Key Responsibilities
Receive, veri
Job Purpose
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention
Key Responsibilities
Receive, veri
Are you Customer Service Professional who is ready to take a significant career move?
We are seeking to fill the position of Customer Service Booker for our client in the manufacturing