Career Opportunities at Britam

Job Purpose:

• Lead execution of data engineering and AI initiatives across the organization; Responsible for delivery quality, technical guidance, and ensuring data solutions support business performance, automation, and analytics objectives.

Key Responsibilities:

• Design and maintain scalable data pipelines (Python, SQL, Spark, Microsoft Fabric).
• Oversee ingestion, transformation, and data quality processes.
• Ensure reliability and performance of reporting datasets and ML-ready data.
• Support optimization and value extraction from Britam’s MDM platform.
• Review and approve junior team code and pipeline configurations.
• Lead development and deployment of ML use cases (e.g., claims risk, lapse prediction, fraud detection).
• Guide the data stewards in data preparation and experimentation.
• Convert ML models into APIs and support integration into business systems.
• Monitor model performance and recommend recalibration when needed.
• Oversee dashboard development (Power BI or similar) and ensure business alignment.
• Support Finance, Actuarial, Risk, and Product teams with predictive analysis.
• Validate insights before release to business stakeholders.
• Drive automation of recurring reporting and manual workflows.
• Ensure compliance with data security, privacy, and ethical AI standards.
• Partner with Risk & Compliance on data protection implementation.
• Maintain documentation for audit and regulatory purposes.

Knowledge, Experience and Qualifications required and Essential Competencies - External

• University Degree in actuarial science, statistics, engineering, mathematics, physics, economics or related field with strong emphasis on mathematical proficiency
• 2-4 years’ experience in a similar position
• Experience in creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modelling, clustering, decision trees, etc.
• Ability to identify, analyze, and resolve complex technical issues, ensuring optimal performance, scalability, and user experience.
• Dedication to writing clean, maintainable, and well-documented code with a focus on application quality, performance, and security.
• Demonstrated interpersonal skills and ability to work closely with cross-functional teams, including product managers, designers, and other engineers.
• Demonstrated expertise machine learning algorithms and Microsoft fabric

Technical/ Functional competencies

• Statistical techniques
• Proficient knowledge on the insurance industry in Kenya
• Knowledge of reinsurance arrangements and structures
• Knowledge of statistical packages or programming (e.g. SAS, Visual Basic)
• Database management systems

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Job Purpose:

• To identify business requirements and develop solutions (database design, workflows, user/data interfaces, integrations) and design, development, and 2nd line support of business Applications, ranging from user analysis, design, and development to implementation and maintenance.

Key Responsibilities:

• Configure and/or customize business applications to meet business requirements using various databases and software tools. 
• Assist in presentations of system functionality to new users and departments. Drive systems adoption by business users. 
• Enhance and create user and system documentation as needed. 
• Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations. 
• Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented. 
• Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. 
• Capturing business application information needs and mapping of the same to the software and /or database components. 
• Perform data modelling to analyze and specify data structures within an application system. 
• Developing database objects and structures for data storage, retrieval and reporting according to specifications. 
• Implementing and testing database design and functionality and tuning for performance. 
• Research and provide input on design approach, performance and base functionality improvements for various procedures and applications. 
• Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for the business. 
• Delegated Authority: As per the approved Delegated Authority Matrix

Knowledge, Experience and Qualifications required and Essential Competencies - External

• Degree in Computer Science or a technical-related field. 
• 4 – 6 years of experience in applications development, which includes system customization, support, and report designs. 
• 2 years’ experience with RDMS, preferably MS SQL Server, Oracle, and MySQL 
• Certified in ITIL 
• Know data analysis and analytics, Mobile infrastructure, Internet technologies, e-commerce and payment technologies 
• Experience in processing automation using robotics. 
• Previous experience in a financial/insurance institution will be an added advantage. 
• Experience in Data analytic and Power BI will be an added advantage. 
• Membership to relevant IT bodies.