Career Opportunities at Nairobi Hospital

REF: TNH/HRD/DSI/07/21

Reporting to the Chief Executive Officer, the successful candidate will be responsible for leading the development and preparation of the Hospital’s long term strategic plan including its implementation; drive the Hospital’s business development, marketing and CSR activities; as well as lead the technology transformation activities in line with the overall strategic objectives.

ROLES AND RESPONSIBILITIES

• Formulate and ensure implementation of leading practice strategies in business development, marketing, CSR, and ICT in line with the overall strategic objectives.
• Keep abreast of local and global best practices in business development, marketing, CSR, and ICT and make recommendations to the CEO and on how this impacts the organizational transformation.
• Demonstrate ownership of and communicate strategy and innovation strategic direction and objectives to all staff.
• Participate as member of senior management in formulating corporate strategies, policies, plans and budgets and in monitoring the Hospital’s performance to ensure that the corporate objectives and targets are achieved.
• Prepare the strategy and innovation divisional budget and work program and follow up its implementation upon approval.
• Develop and implement suitable business transformation strategies to respond to internal and external drivers.
• Challenge existing practices and identify new and better ways of working to accelerate the Hospital towards achieving its strategic outcomes.
• Ensure collaboration cross-functionally to identify, evaluate and analyse evolving strategic priorities, setting strategic objectives and goals, identifying instruments for their attainment as well as monitoring and evaluation of the chosen strategy.
• Develop and monitor the execution of the Hospital’s strategy, delivering innovative solutions to enhance the organisation’s capability.
• Ensure that the Hospital makes financially sound, executable, and data-driven business strategies that improve the shareholders’ value.
• Continuously monitor and evaluates the Hospital’s long term, medium- & short-term strategic objectives and initiatives that enable the achievement of its overall strategic plan.
• Monitor and proactively analyse internal and external events that affect the Hospital on an ongoing basis to provide ideas and leadership for both short-term tactics and long-term positioning and vision.
• Ensure that the corporate strategy is well cascaded through annual corporate plans or targets of the Hospital to guide resource allocation and key decisions aimed at the achievement of results.
• Spearhead the Hospital’s innovation agenda to generate, select and implement value adding ideas to improve product development, business process improvement and automation.
• Oversee the development of new and innovative products and services based on patient behaviours analysed by use of data analytics and in consultation with the Director, Medical Services.
• Identify partnerships and collaboration opportunities to achieve identified business segments’ growth for realization of strategic growth objectives.
• Lead the development of robust business development and marketing agenda for the Hospital to ensure sustainable business growth.
• Oversee development of customer service strategies and practices to ensure excellent patient experience throughout the Hospital.
• Lead the development and implementation of the Hospital’s CSR Agenda.
• Oversee the development and implementation of a robust ICT transformation agenda to support the Hospital’s business needs.
• Prepare and submit all monthly, quarterly, and annual reports.
• Prepare the strategy and innovation division’s income and expenditure budget and monitor its implementation upon approval.
• Build, lead and motivate a competent strategy and innovation management team that will in turn ensure that the division has the right people in the right places to sustainably support the delivery of strategy and innovation services at the Hospital; and
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

• Master’s Degree in Business Administration, Strategy, Marketing Management, Management, or related discipline from a reputable university.
• Bachelor’s Degree in Business Administration, Strategy, Marketing Management, Management, or related discipline from a reputable university.
• Minimum of 12 years of relevant experience in a similar role in a large organization with 7 years at senior management level.

CORE COMPETENCIES

1. Strategy management skills including planning, evaluating, implementing, and monitoring
2. Knowledge and experience in modern strategic management practices to initiate and implement tactical changes
3. Ability to lead, influence and drive change initiatives in support of business strategies across the organization
4. Demonstrated business acumen - able to create strategy and actions that impact business success
5. Strong understanding of the health care sector including regulatory requirements affecting the sector
6. Must be capable of functioning effectively both as a team player and a team leader
7. Demonstrates high level of integrity
8. Strategic leadership skills with ability to build strategic relationships
9. Should have experience in change management and the ability to drive change in a team
10. A strong entrepreneurial flair
11. Proven business development or selling skills
12. Ability to win deals and create a culture of vibrancy and success within the business unit
13. Proven track record of building long-lasting business relationships
14. Ability to think strategically alongside a passion to turn strategy into results

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REF: TNH/HRD/CR/07/21

Reporting to Director, Medical Services & Research, the successful candidate will be responsible for providing oversight in leading the Radiology Department and ensure production, interpretation, and delivery of quality radiology diagnostic services in line with established protocols and the hospital’s strategic objectives.

ROLES AND RESPONSIBILITIES

The Chief Radiologist will be expected to manage the department to maintain timely and efficient patient flow in line with Hospital targets while ensuring staffing levels at all times.

Develop, review, and ensure adherence to radiology protocols and standards in consultation with other clinical departments to ensure quality interpretation of radiographic images to provide proper accurate diagnosis and treatment to the consumers of the service

1. Ensure efficient production of quality radiography imaging services in line with established protocols and in collaboration with the Chief Radiographer to achieve accurate diagnosis.
2. Ensure timely and accurate review and interpretation of radiographic images by the radiology team to ensure accurate diagnosis and treatment in line with established protocols.
3. Communicate and discuss radiography test results with other physicians to seek second opinion to validate and provide accurate imaging findings.
4. Carry out and manage special radiological procedures and provide technical advice on findings for appropriate diagnosis and treatment.
5. Provide technical oversight and mentorship to junior consultants and doctors and offer second opinion as may be required to improve patient care.
6. Identify professional development gaps and ensure implementation of appropriate professional development interventions for the radiology team to ensure the team has the right skills and exposure to best practices.
7. Responsible for setting, monitoring, and evaluating key performance indicators for the team.
8. In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
9. Keep abreast local and global best practices in radiology and make recommendations to the Medical Director on how these impacts the hospital.
10. Recommend the purchase of equipment and supplies as well as report any repair and maintenance of the equipment in a timely manner to ensure optimal operation.
11. Manage the radiation exposure to radiology staff to ensure that it remains within the recommended maximum limits as per the Atomic Agency guidelines.
12. Manage implementation of all hospital approved quality management systems including ISO standards, environmental management system (EMS), occupational health and safety
13. OH&S), and JCIA among others to ensure full compliance of the radiology department to the guidelines.
14. Identify, deploy, and motivate the radiology specialists’ team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s human resource manuals.
15. Be able to participate in the hospital general radiology rota with the provision for tele radiology interactions using a broadband provision among radiologists and radiographers.
16. Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings Tumor Board and Mortality meetings etc.
17. Play an active role in the management and organization of the radiology department and participate in teaching, researching and audit.
18. Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
19. Show evidence of personal development through publications and research in the field of radiology.
20. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Master’s degree in Radiology from a recognized institution.
2. Bachelor of Medicine and Surgery degree from a recognized institution.
3. Must be registered with the Kenya Medical Practitioners and Dentist Council and hold a valid practicing license.
4. Minimum of 10 years’ radiology experience preferably in a hospital environment with 5 years at management level.
5. Specialization in a field of radiology will be an added advantage.

CORE COMPETENCIES

1. Ability to review and interpret radiographic images
2. Imaging skills including MRI, Ultrasound and CT Scan
3. Ability to develop and ensure implementation of radiology protocols, and standard operating procedure manuals.
4. Knowledge of radiation safety standards
5. Knowledge of quality management systems related to radiography
6. Leadership skills
7. People management skills
8. Patient care skills
9. Budget preparation skills
10. Inventory management and control skills
11. Attention to details
12. Customer service skills
13. Planning and organizing skills
14. Ability to mentor
15. Communication skills including facilitation and presentation skills
16. Team player.
17. Ability to work with minimum supervision.

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 REF/TNH/HRD/CP/07/21

Reporting to the Chief Pharmacist, the successful candidates will be responsible for the following amongst others:

• Ensure compliance with professional and legal practice and standard operating procedures
• Fill prescriptions for inpatients and outpatients
• Attend ward rounds and participate in multidisciplinary patient care.
• Conduct drug utilization reviews and engage in clinical and operational research.
• Undertaking clinical checks on all treatment sheets and prescriptions for suitability of treatment.
• Monitor drug therapy and carry out clinical pharmacy interventions for both in patients and outpatients in liaison with the patient care team.
• Reporting, Monitoring and analysis of medication errors, adverse drug reactions and other quality and patient safety indicators
• Carry out medication use counselling and adherence monitoring for patients on chronic treatment.
• Prepare & submit clinical and management reports
• Ensure institutional compliance with antibiotic stewardship guidelines restrictions
• Undertake medication reconciliation during patient admission and discharge.
• Participate and supervise staff in sterile compounding, chemotherapy reconstitution and extemporaneous preparations.
• Provide information and education on drugs and medication therapy to patients, healthcare workers and other hospital personnel
• To prepare articles on important medication related updates for publication in the hospital newsletter and patient education leaflets.
• To keep close contact with the Pharmaceutical Society of Kenya, the Ministry of Health and other professional bodies ensuring that the department is kept abreast with all new developments in the pharmaceutical field.
• Conduct continuous professional development sessions for pharmacy staff
• Serve as an active member in appointed hospital committees and process improvement action teams.
• Be able to participate in the hospital general Pharmacy rota
• Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings Tumor Board and Mortality meetings etc.
• Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
• Show evidence of personal development through publications and research in the field of Pharmacy
• Any other duties as may be assigned from time to time.

Qualifications, Skills and Experience:

• Master’s in clinical pharmacy
• Registration with the Pharmacy and Poisons Board.
• Experience of 3 - 4 years after master’s in clinical pharmacy.
• Possession of valid annual practicing license.
• Mature, well organized, reliable and shows initiative.
• Good supervisory, interpersonal and communication skills.
• Honesty, integrity and upholds confidentiality
• A team player with a problem-solving mind-set.
• ICT proficiency.

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REF: TNH/HRD/CPG/07/21

Reporting to Director Medical Services the successful candidate will be responsible for providing leadership and management oversight in the pathology department and ensure delivery of quality and timely pathology services to patients in line with established protocols and the Hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

1. The Chief Pathologist will be expected to manage the Laboratory department to maintain timely and efficient patient flow in line with Hospital targets while ensuring staffing levels at all times.
2. Develop, review, and ensure compliance to pathology protocols and standards in consultation with other clinical departments in order to ensure quality pathology service delivery in the hospital.
3. Ensure delivery of patient centric pathology services in line with established protocols and to contribute to overall patience experience.
4. Review and develop strategies for early and effective response to the patients presented to pathology department.
5. Coordinate medical training including Continuous Medical Education programs for the clinical staff at pathology department.
6. Bear overall responsibility pathology clinical staff, supervise and mentor the pathologists in the management, stabilization, and treatment of all patients.
7. Champion the definition of processes, policies, and procedures for the pathology operations in line with the Hospital’s objectives and standards.
8. Continually review and assess the effectiveness and efficiency of the clinical services in pathology and identify improvement opportunities.
9. Keep abreast of local and global best practices, identify key learnings for the pathology operations and proffer recommendations to the Director, Medical Services.
10. Ensure proper coordination between clinical services at pathology with respect to talent sourcing and retention, service delivery and patients care.
11. Setting of annual plans in line with TNH Strategy 2019-2024
12. Design output measurements of the staff.
13. Responsible for setting, monitoring, and evaluating key performance indicators for the team.
14. In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
15. Coordinate implementation of the Hospital’s quality programs in pathology department.
16. Coordinate the preparation and compilation of agreed periodic activities and performance reports for the attention of the Deputy Director Medical Services.
17. Provide clinical support during emergencies including resuscitation, admission, discharge or referral to the appropriate consultants and units.
18. Ensure high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives.
19. Prepare the department budget and monitor its implementation upon approval.
20. Identify, deploy, and motivate the pathology team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
21. Be able to participate in the hospital general Laboratory rota.
22. Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings Tumor Board and Mortality meetings etc.
23. Play an active role in the management and organization of the laboratory department and participate in teaching, researching and audit.
24. Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
25. Show evidence of personal development through publications and research in the field of laboratory.
26. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Master of Medicine degree in Clinical Pathology from a recognized institution.
2. Bachelor of Medicine and Surgery degree from a recognized institution.
3. Must be registered with the Kenya Medical Practitioners and Dentist Council and hold a valid practicing license.
4. Minimum of 10 years’ experience in clinical pathology with 5 years at management level.
5. Administration qualifications (MBA, HCM) will be an added advantage

Technical & Behavioural competencies

1. Ability to carry out bone marrow biopsies and postmortems
2. Ability to carry out blood transfusions
3. Knowledge of bacteria groups
4. Ability to interpret results
5. Knowledge of accurate parameters
6. Knowledge of quality control measures such standard deviation and interpretation of curves
7. Working knowledge of laboratory information systems
8. Patient care skills
9. Timely and Effective decision-making and judgement skills
10. Basic counselling skills
11. Ability to work for long hours under pressure with minimal supervision
12. Drive and openness to learning
13. Time management skills
14. Analytical skills
15. Research skills
16. Interpersonal skills
17. Attention to detail
18. Planning and organizing skills
19. Communication skills including presentation and facilitation skills
20. Team working skills
21. Accountability
22. Integrity
23. Confidentiality
24. Knowledge of strategy formulation, Implementation, and audit
25. Knowledge of setting key performance indicators

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REF: TNH/HRD/CCS/07/21

Reporting to Team Leader – Critical Care, the successful candidate will be responsible for reviewing Critical Care patients to offer supportive and curative services in line with established protocols and the hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

1. Carry out patient assessment, treatment and stabilization and other specialized procedures in line with established protocols.
2. Structure and Carry out specialised training of medical officers, nurses, senior registrars and nursing students to impart knowledge and improve patient care.
3. Participate in root cause analysis committees in the event of incidences, complaints and/or poor clinical outcomes to ensure continuous improvement in patient care.
4. Participate in continuous medical evaluations to sharpen medical knowledge and skills in area of specialization.
5. Assist private consultants to carry out medical procedures on private patients to ensure optimal patient care.
6. Develop and continuously review protocols in applicable specialty area to enhance clinical management.
7. Design and Participate in research activities in applicable specialty area in line with set objectives.
8. Mentor medical officers in clinical procedures to impart knowledge and improve patient care.
9. Carry out weekly major ward rounds for applicable specialty area patients as applicable.
10. Sign off senior registrars and prepare related recommendation letters to the Medical Practitioners and Dentist Council in fulfilment of their specialist recognition requirements.
11. Responsible for setting, monitoring, and evaluating key performance indicators for the team.
12. In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
13. Act as a team leader on a rotational basis for the applicable specialty area.
14. Uphold high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives; and
15. Design and actualise continuous medical education for all cadre of ICU staff
16. Be able to participate in the hospital general ICU rota
17. Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings Tumor Board and Mortality meetings etc.
18. Play an active role in the management and organization of the ICU department and participate in teaching, researching and audit.
19. Have the ability to lead when appropriate and work independently with no or little supervision.
20. Show evidence of personal development through publications and research in the field of ICU.
21. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

• Master of Medicine degree in Anaesthesia and Critical Care or internal medicine from a recognized institution: a fellowship will be an added advantage.
• Bachelor of Medicine and Surgery degree from a recognized institution.
• Must be registered by the Kenya Medical Practitioners and Dentist Council and hold a valid practicing license.
• Advanced Trauma Life Support training.
• Advanced Life Support training
• Minimum of 2 years practicing experience in anaesthesia or Critical Care Unit

CORE COMPETENCIES

• Ability to carry out phlebotomy, cannulation, resuscitation, intubation, exchange transfusion & UBC among other medical procedures
• Ability to review and manage patients
• Knowledge and ability to classify diseases
• Knowledge of pregnancy related condition, contraceptives, minor procedures & surgeries e.g. C section
• Ability to conduct normal deliveries and assisted deliveries including stitching
• Ability to work for long hours under pressure with minimal supervision
• Drive and openness to learning
• Time management skills
• Interpersonal skills
• Patient care skills
• Basic counselling skills
• Effective decision making and judgement skills
• Research skills
• Analytical skills
• Attention to detail
• Planning and organising skills
• Communication skills including presentation and facilitation skills
• Team working skills
• Accountability
• Integrity
• Confidentiality

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REF: TNH/HRD/SN/07/21

Reporting to Director of Medical Services and Research, the successful candidate will be responsible for reviewing In-patient and Out-patient Renal patients to offer supportive and curative services in line with established protocols and the hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

1. The Specialist – Nephrology will be expected to manage the department to maintain timely and efficient patient flow in line with Hospital targets while ensuring staffing levels at all times.
2. Carry out patient assessment, treatment and stabilization and other specialized procedures to provide curative services in line with established protocols.
3. Carry out specialised training of medical officers, nurses, senior registrars, and nursing students to impart knowledge and improve patient care.
4. Participate in root cause analysis committees in the event of incidences, complaints and/or poor clinical outcomes to ensure continuous improvement in patient care.
5. Participate in continuous medical evaluations to sharpen medical knowledge and skills in area of specialization.
6. Assist private consultants to carry out medical procedures on private patients to ensure optimal patient care.
7. Develop and continuously review protocols in applicable specialty area to enhance clinical management.
8. Initiate and Participate in research activities in applicable specialty area in line with set objectives.
9. Mentor medical officers in clinical procedures to impart knowledge and improve patient care.
10. Carry out weekly major ward rounds for applicable specialty area patients as applicable.
11. Responsible for setting, monitoring, and evaluating key performance indicators for the team.
12. In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
13. Sign off senior registrars and prepare related recommendation letters to the Medical Practitioners and Dentist Council in fulfilment of their specialist recognition requirements.
14. Act as a team leader on a rotational basis for the applicable specialty area.
15. Uphold high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives; and
16. Set KPIs and monitor staff Performance
17. Be able to participate in the hospital general Renal Department rota.
18. Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings Tumor Board and Mortality meetings etc.
19. Play an active role in the management and organization of the Renal department and participate in teaching, researching and audit.
20. Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
21. Show evidence of personal development through publications and research in the field of Renal.
22. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

1. Master of Medicine in Internal Medicine
2. Bachelor of Medicine and Surgery
3. Fellowship in renal medicine
4. KMPDC recognized nephrologist with clinical fellowship in Nephrology from a recognized institution
5. Certification in ACLS
6. Member of Kenya Renal Association
7. Knowledge in the use of high technology devices and tools in diagnosing and treating renal disorders.
8. Excellent communication skills
9. Excellent interpersonal and people management skills
10. Specialist recognition

CORE COMPETENCIES

1. Ability to review and manage renal patients
2. Knowledge and ability to classify diseases
3. Ability to work for long hours under pressure with minimal supervision
4. Drive and openness to learning
5. Time management skills
6. Interpersonal skills
7. Patient care skills
8. Basic counselling skills
9. Effective decision making and judgement skills
10. Research skills
11. Analytical skills
12. Attention to detail
13. Planning and organising skills
14. Communication skills including presentation and facilitation skills
15. Team working skills
16. Accountability
17. Ability to set up KPIs, Measure, monitor and audit
18. Integrity
19. Confidentiality

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REF: TNH/HRD/MR/07/21

Reporting to Chief Radiologist, the successful candidate will be responsible for overall purpose of this job is to manage production and delivery of efficient and quality radiology imaging services in line with established protocols and the Hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

1. The Manager Radiology will be expected to undertake the administrative roles in the radiology department to maintain timely and efficient patient flow in line with Hospital targets while ensuring staffing levels at all times.
2. Develop, review and ensure adherence to radiography imaging protocols and standards in consultation with other clinical departments in order to ensure quality imaging services in the hospital.
3. Ensure delivery of patient centric radiology services in line with established protocols and in order to contribute to overall patience experience.
4. Ensure radiation safety standards are adhered to by patients, radiology staff and members of public during radiology procedures in line with the Radiation Act, 1985.
5. Ensure radiation emitting equipment have valid licenses and meet the quality assurance standards in line with the Radiation Protection Board guidelines.
6. Coordinate periodic maintenance of all radiology equipment in line with maintenance specifications and to ensure optimal operational efficiency of the equipment.
7. Monitor the radiation exposure of the radiology staff through monthly dose readings and yearly blood count to ensure radiation exposure in radiography remains within the recommended maximum limits as per the Atomic Agency guidelines.
8. Manage radiology inventory including inventory control and monthly stock takes in collaboration with the finance department to ensure optimal stock variance.
9. Identify professional development gaps and ensure implementation of appropriate professional development interventions for the radiography team to ensure the team has the right skills and exposure to best practices.
10. Keep abreast local and global best practices in radiology and make recommendations to the Head of Radiology on how these impacts the hospital.
11. Responsible for setting, monitoring, and evaluating key performance indicators for the team.
12. In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
13. Manage implementation of all hospital approved quality management systems including ISO standards, environmental management system (EMS), occupational health and safety OH&S), and JCIA among others to ensure full compliance of the radiology department to the guidelines.
14. Prepare the radiology income and expenditure budget and monitor its implementation upon approval.
15. Identify, deploy, and motivate the radiology imaging team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
16. Play an active role in the management and organization of the Radiology department and participate in teaching, researching and audit.
17. Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
18. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Higher Diploma or bachelor’s degree in Radiography from a recognized institution.
2. Certificate in CT scan and MRI.
3. Must be registered with the Radiography Council of Kenya and hold a valid practicing license.
4. Minimum of 8 years’ radiology imaging experience preferably in a hospital environment with 3 years at management level.

CORE COMPETENCIES

1. Imaging skills including MRI, Ultrasound and CT Scan
2. Ability to develop and ensure implementation of radiography protocols
3. Knowledge of radiation safety standards
4. Knowledge of quality management systems related to radiography
5. Leadership skills
6. People management skills
7. Patient care skills
8. Budget preparation skills
9. Inventory management and control skills
10. Attention to detail
11. Customer service skills
12. Planning and organising skills
13. Ability to mentor
14. Communication skills
15. Ability to set, measure and audit KPIs

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 REF: TNH/HRD/HICT/07/21

Reporting to Director Strategy & Innovation, the successful candidate will be responsible for championing continuous optimization of the hospital operations and ensure innovation and renewal of core processes and continuous availability of hospital systems, networks, databases, and data security systems to guarantee reliability and optimum support of hospital operations in line with the strategic objectives.

ROLES AND RESPONSIBILITIES

1. Define the hospital’s digital strategy to drive innovation and ensure automation of patient facing and back office processes in line with the hospital’s strategy.
2. Demonstrate ownership of and communicate the ICT strategic direction and objectives to all staff to promote employee engagement and productivity.
3. Provide ICT advisory support to the senior management as the hospital’s ICT lead.
4. Develop actionable work plans to ensure effective implementation of the division’s strategic objectives.
5. Create a process for generating and developing creative ideas to optimize hospital operations and improve patient experience through technology.
6. Ensure management of the hospital’s IT infrastructure including planning, maintenance, and sourcing in line with the Hospital’s needs.
7. Oversee administration of ICT applications across all hospital operations and ensure ease of access and use of the applications to enhance service delivery.
8. Put in place information security systems and measures to ensure the hospital’s ICT environment is secure in place in line with industry standards.
9. Lead implementation of all IT projects to ensure innovations meet the Hospital’s technology advancement appetite and value for money.
10. Put in place vendor management processes and all IT related obligations to ensure the Hospital’s needs are met.
11. Ensure efficient and effective user support and adequate support for the systems in place to all departments.
12. Put in place disaster management and business continuity processes and infrastructure to ensure business continuity for the hospital operations.
13. Determine required capabilities for continued relevance of the Hospital within the unfolding landscape and provide input into the learning and development plan for the Hospital.
14. Oversee and coordinate the day to day activities of the ICT division to ensure quality and efficient service delivery.
15. Ensure implementation of all hospital approved quality management systems including ISO standards, environmental management system (EMS) and occupational health and safety (OH&S) among others to ensure full compliance of the ICT division to the guidelines.
16. Prepare the ICT annual budget and monitor its implementation upon approval to ensure cost containment and value for money.
17. Identify, deploy, and motivate the ICT team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
18. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Master’s degree in Information Technology, Computer Science, Computer Engineering, or any other related fields from a recognized institution.
2. Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or any other related field from a recognized institution.
3. Professional ICT qualifications such as Microsoft Certified Systems Engineer (MCSE), CCNA or other equivalent and recognized qualifications.
4. Must be a member of the Computer Society of Kenya.
5. Minimum of 10 years’ information technology experience including computer operations management, multiple roles in systems implementation, architecture, security/compliance, business-wide strategic planning responsibility with 5 years at management level.

CORE COMPETENCIES

1. A distinguished professional history demonstrating an in-depth understanding of information technology.
2. Project management skills.
3. Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
4. Knowledge of Enterprise/Hospital Information Systems.
5. Knowledge of CRM data and database systems; understanding of data security and other compliance responsibilities.
6. Experience of commissioning services from third parties and managing contracts, contract negotiation, contract management, and customer/vendor relationships.
7. Proven track record at senior level of leading staff within an IT environment.
8. Successful track record of implementation with delivery on time and to budget
9. Ability to lead change in an IT environment.
10. Project management skills
11. Database and applications management skills
12. Strategic thinking and strong business acumen
13. Leadership skills
14. Budget preparation skills
15. Negotiation skills
16. Ability to coach and mentor
17. Communication skills including facilitation and presentation skills

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REF: TNH/HRD/CP/07/21

Reporting to Director, Medical Services & Research, the successful candidate will be responsible for providing leadership and management oversight of the pharmacy services department and ensure delivery of quality and efficient pharmacy services in line with the established protocols and the Hospital’s patient care objectives and the licensing board guidelines and policies.

ROLES AND RESPONSIBILITIES

• The Chief Pharmacist will be expected to manage the department to maintain timely and efficient patient flow in line with Hospital targets while ensuring staffing levels at all times.
• Timely development, review and ensure compliance to pharmacy protocols and standards relating to distribution and administration of drugs; in consultation with other clinical departments in order to ensure quality pharmacy service delivery in the hospital.
• Manage delivery of patient centric pharmaceutical services in all the hospital’s pharmacy outlets in a manner that respects privacy and confidentiality to ensure optimal patient experience.
• Develop and implement evidence-based medicine management policies in line with best practices and industry trends.
• Ensure purchase, storage, and supply of pharmacy items in a safe, appropriate, and economic in line with quality standards.
• Coordinate medical training including Continuous Medical Education programs for staff in the pharmacy services department.
• Continually review and assess the effectiveness and efficiency of the clinical services in pharmacy and identify improvement opportunities.
• Keep abreast of local and global best practices, identify key learnings for the pathology operations and proffer recommendations to the Director, Medical Services.
• Ensure delivery of quality and safe pharmacy services to inpatients, outpatients, and employees.
• Provide clinical pharmaceutical leadership and direct patient service programs.
• Provide leadership in the acquisition and purchasing of quality drugs for hospital usage.
• Coordinate medication deliveries and maintain an orderly workflow for all medication dispensing activities in the hospital to ensure timely deliveries of medications.
• Monitor compliance with regulatory, accrediting, and hospital policy for patient services and environmental safety.
• Oversee the quality assurance program, which consistently monitors and evaluates critical aspects of care.
• Accurately identify real/potential problems affecting the service and implement solutions with follow through and communication.
• Ensure maintenance of pharmacy records including purchasing, quality control and dispensing of pharmacy medication in compliance to established standards.
• Setting of key performance indicators, measure, monitor and audit.
• Coordinate research in the department
• Prepare departmental budgets.
• Provide advice and guidance to medical and nursing staff on the proper and economic use of drugs, alternative types of drugs and medicines and participate in events aimed at dissemination of information in relation to drugs and drug usage.
• Implement good clinical pharmacy practice to ensure safe and efficient use of medicines including documentation of the effect of clinical pharmacy services.
• Coordinate staff deployment in the department in line with the hospital’s objectives.
• Coordinate health education and promotion in the pharmacy department.
• Coordinate disease surveillance, prevention, and control.
• Develop intervention programmes and activities for the effective delivery and improvement of pharmacy services.
• Develop and ensure implementation of the department’s work plan and budgets.
• Prepare and submit all monthly, quarterly, and annual reports in line with requirements.
• Coordinate the preparation and compilation of agreed periodic activities and performance reports for the attention of the Deputy Director Medical Services.
• Responsible for setting, monitoring, and evaluating key performance indicators for the team.
• In liaison with the Director, Medical Services & Research, prepare departmental annual plans that are aligned to the Hospital’s strategic plan.
• Provide clinical support during emergencies including resuscitation, admission, discharge or referral to the appropriate consultants and units.
• Ensure high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives.
• Prepare the department budget and monitor its implementation upon approval.
• Identify, deploy, and motivate the pharmacy team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda
• Align all activities to TNH Strategy 2019-2024.
• Be able to participate in the hospital general Pharmacy rota.
• Ability to work well in a multidisciplinary environment including attending and participating in multidisciplinary clinical meetings, Tumor Board and Mortality meetings etc.
• Play an active role in the management and organization of the pharmacy department and participate in teaching, researching and audit.
• Have the ability to lead when appropriate and work independently with no or little supervision and supervise others.
• Show evidence of personal development through publications and research in the field of Pharmacy.
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.
• EDUCATION AND EXPERIENCE
• Master of Pharmacy degree from a recognized institution.
• Bachelor’s degree in Pharmacy from a recognized institution.
• Must be registered with the Pharmacy and Poisons Board of Kenya and hold a valid practicing license.
• Minimum of 10 years’ experience in pharmacy with 5 years at a managerial level.
• MBA will be an added advantage.

CORE COMPETENCIES

1. Knowledge of pharmacokinetics, pharmacology, and pharmaceutics
2. Knowledge of nutrition supplementation
3. Understanding of pricing and billing procedures
4. Stock management skills
5. Leadership skills
6. Problem solving skills
7. Ability to work for long hours under pressure
8. Drive and openness to learning
9. Interpersonal skills
10. Patient care skills
11. Basic counselling skills
12. Decision making and judgement skills
13. Research skills
14. Analytical skills
15. Attention to detail
16. Planning and organizing skills
17. Communication skills including presentation and facilitation skills
18. Team working skills
19. Accountability
20. Integrity
21. Confidentiality