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At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.
JOB PURPOSE
To ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.
KEY RESPONSIBILTIES
Providing Excellent Customer Service.
Preventing Losses by adhering to current procedures and implementing new effective procedures
Self-Development
Business acumen-Monitoring Costs within the Section
MAIN ACTIVITIES
Key Dimensions of the Job
Routine.
Losses
Customer Service
Documentation
Productivity
Revenue Recovery
ACADEMIC BACKGROUND
WORK EXPERIENCE
SKILLS & COMPETENCIES
PROFESSIONAL CERTIFICATION
Apply by: 19th Feb, 2023
JOB PURPOSE
Responsible for ensuring proper planning and implementation of marketing strategy and implementation of marketing activities to drive business growth and create brand awareness and build Brand Equity. Support the Bank in Business Development through insightful marketing strategy, using marketing tools such as research, marketing communications, advertising and public relations.
To manage overall end to end customer experience within the Bank through all channels using well defined standards and processes. The role will drive customer experience function by formulating the Bank’s Customer experience strategy and managing the interactions between the Customer and the Bank throughout the Customer lifecycle as well as optimizing interactions from the customer’s view point to facilitate loyalty.
KEY RESPONSIBILTIES AND ACTIVITIES
Strategic Marketing
Brand Management
Communication & Public Relations
Digital Marketing
Corporate Event Management:
DECISION MAKING AUTHORITY
ACADEMIC BACKGROUND
WORK EXPERIENCE
SKILLS & COMPETENCIES
PROFESSIONAL CERTIFICATION
Apply by: 15th Feb, 2023
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