Careers at KCB Bank Kenya

Main Duties & Responsibilities 

• Take responsibility for the business performance and delivery of set targets for insurance business in the region by providing effective leadership, motivation, marketing support and technical assistance.
• Drive Bancassurance Retail Sales with the region.
• Provide leadership, motivation and management of performance of the Bancassurance sales representatives. 
• Leverage key marketing initiatives being undertaken by the bank and the agency in the region while working closely with the branch management teams to spot opportunities for insurance business.
• To ensure bringing about a planned and systematic growth in Bancassurance revenue generation through the Bancassurance sales, branch and direct sales channels in the bank.
• To guide management towards ensuring maximum staff participation in the incentive plans and make/propose changes to sustain individual staff productivity and performance.
• To liaise with department heads and sales representatives and work towards a planned and sustainable growth of Bancassurance business throughout the region
• To guide the Bancassurance, sales, direct sales, and branch channel teams to capitalize on cross sell opportunities across departments and within the region.
• To build an effective sales culture and a multi-product sales environment in the team through strong sales and relationship management principles and practices.
• To formulate sales and marketing plans/strategies, monthly and annual sales and cost budgets, sales presentation, and approval papers for business related requirements in the designated sales region.
• To formulate sales and marketing plans/strategies, monthly and annual sales and cost budgets, sales presentation, and approval papers for business related requirements in the designated sales region.
• Ensure excellent Customer Service and Value Proposition 
• To ensure strict adherence to all sales and service activities as laid out in the operations manual, bank’s policies related to compliance and governance.
• To conduct periodic sales reviews and take corrective steps to improve and boost Bancassurance business.
• To review sales team related MIS at periodic intervals to monitor and manage the business along the planned lines.
• To monitor monthly achievements against budgeted sales and revenue generation figures.
• To work very closely with the Bancassurance Business Development Manager to ensure prompt and effective execution of tasks resulting in business growth assistance.
• To manage and ensure business retention is within acceptable and set levels.

Academic & Professional Qualification

• University Degree in Business related field. 
• Certificate in Insurance e.g. COP, ACII, IIK
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage

Work Experience & Skills

• 3-4 years’ experience in the Financial/Banking/Business development field, three (2) of which should be in Insurance Marketing environment 
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity and courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills
• Strong organizational skills 
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions.
• Very Good Knowledge of CBK    prudential guidelines and reporting.
• Knowledge of financial management.
• Passionate Drive for results.
• Service Excellence.

go to method of application »

Main Duties & Responsibilities 

• Sales of insurance products to meet set targets from time to time in the branches allocated
• Work closely with the branch colleagues and regional management team in driving retail products as set out from time to time
• Work closely with regional sales management and Bancassurance Sales team in the branches to provide market intelligence, strategies to deepening relationships and driving revenue growth in their area of operation.
• Support the marketing activities and campaigns set out in the business in driving potential business opportunities and marketing initiatives to actualize these into revenues.
• Provide basic technical guidance to the branch staff and sales team through branch trainings on product knowledge during branch hurdles and as an insurance consultant at the branch
• Participate in sales meetings and offer valuable ideas contributing towards the growth of business.
• Support in the initial claims documentation and as a point of contact for claims arising from the branch
• Submission, processing and follow up to conclusion on business from the branch
• Provision of all document necessary for placement of business in line with the processes in place.

Academic & Professional Qualification

• University Degree in Business related field. 
• Certificate in Insurance e.g. COP, ACII, IIK 
• 2 years’ experience in the Financial/Banking/Business development field, three (2) of which should be in Insurance/Marketing environment 
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity and courage to challenge actions within various business units and the status quo.

Work Experience & Skills

• Strong persuasion, management and communication skills
• Strong organizational skills 
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions;
• Knowledge of financial management.
• Passionate Drive for results.
• Service Excellence.