Vacancies at ITM Kenya Ltd

We are looking for a Claims Manager to join our team — someone who is detail-oriented, efficient, and committed to delivering excellent client service.

Responsibilities

• Receive and process claims promptly.
• Review policy coverage and documents.
• Communicate with clients and insurers.
• Follow up on claims progress and settlements.
• Keep records and prepare reports.

Requirements

• Bachelor’s degree or diploma in Insurance.
• 1+ years in insurance claims handling.
• Good communication and problem-solving skills.
• Basic computer skills (MS Office).

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• We are looking for a Administrative Manager to provide administrative and clerical support to ensure efficient operation of the insurance agency office. The role involves supporting the team through a variety of tasks related to organization, communication, and documentation.

Responsibilities

• Maintain physical and digital filing systems for the company
• Support marketing team with application processing and documentation
• Necessary assistance on HR and finance issues
• Other duties assigned by the management team

Requirements

• Diploma in Business Administration, Office Management, or a related field
• At least 1 year of administrative experience (experience in insurance or financial services is an advantage)
• Strong computer skills (MS Office, email, document management)
• Good written and verbal communication skills
• Attention to detail and high level of organization
• Ability to handle confidential information with discretion