Careers at Liberty Life

Job Summary

The purpose of the position is to undertake retail and corporate claims processing to ensure timely settlement of claims within the stipulated Liberty Life guidelines on claims management..

Core deliverables

• Process claims accurately and in a timely manner as per the provided guidelines to ensure the achievement of the set customer service standards
• Analyse documentation submitted by clients to ensure the information supplied is credible in line with the Liberty guidelines on claims processing
• Register all new claims promptly and acknowledging receipt of the same
• Advise claimants regarding basic matters about their insurance coverage in relation to the insurance claim
• Respond to both internal and external claims inquiries concerning claims process, service providers, and the filing/completion of proper forms
• Record all claims transactions
• Prepare claims registers and update the various claims reports
• Keep claims records as per the Liberty guidelines on record management to ensure ease in accessibility of information and data integrity
• Maintain the claims register to ensure accuracy in data
• Prepare quality reports in a timely manner to ensure timely submission for review
• Reconcile claim reserves and paid claims
• Manage the maturity and surrender suspense including premium refunds

Qualifications

• Bachelor’s degree in insurance or a business-related field
• Professional qualification in Insurance (LOMA, ACII, AIIK)

Experience

• At least 2 years’ experience in claims, underwriting or pension administration role
• in the life insurance industry.

Competencies

• In depth understanding of life insurance operations and concepts
• Ability to prioritize tasks and manage time efficiently
• Excellent organizational and stakeholder management skills
• Solutions - focused mindset
• Knowledgeable in financial solutions and market trends
• Business acumen

go to method of application »

Job Summary

The Actuarial Analyst will be responsible for providing support in the day-to-day activities of the Actuarial department to ensure they are conducted in a timely manner. These responsibilities include data checks and analysis, experience investigations and reporting.

Core deliverables

• Take part in the preparation of valuation data working in conjunction with the relevant departments of the business.
• Carry out actuarial investigations such as expenses, Return on Assets, Mortality, Withdrawals etc. to provide information to senior management for decision making purposes.
• Assist in the performance of statutory and non-statutory actuarial valuation of the life business.
• Determine the level of profitability and performance of new and existing products.
• Provide assistance in the calculation of actuarial liabilities.
• Participate in product development in regards to modelling, profit, and sensitivity testing.
• Assist in product testing once it has been set up in the administration and valuation system.
• Conduct monthly data checks and communicate to the relevant departments to make changes so as to ensure there is correct and accurate of data in the system for use by staff.
• Participate in developing monthly reports for management and ensure compliance to IRA regulation.
• Assist in the carrying out projections during the annual budgeting process.
• Carry out market intelligence surveys and analysis of industry statistics to determine product relevance in the market.
• Monitor per policy expense of products and the mortality experience to determine sufficiency of premiums for different products
• Liaise with the external actuary on all actuarial aspects and compliance to the insurance act.
• Work closely with the underwriting department to determine the adequacy of premium rates.
• Monthly unit pricing for LLKs unit linked products.

Qualifications

• Bachelor’s degree in actuarial science, statistics, engineering, mathematics or any equivalent with a strong emphasis on mathematical proficiency
• Progress in the Institute of Actuaries examinations (4 papers).

Experience

• At least 1year experience in the insurance industry or similar experience in a reputable organization

Competencies

• Strong interpersonal skills
• Ability to prioritize tasks and manage time efficiently
• Team player
• Solutions - focused mindset
• Knowledgeable in financial solutions and market trends
• Business acumen
• Report writing skills
• Data Manipulation, Data Wrangling and Data Checking Skills
• Programming Skills: VBA, R or Python

go to method of application »

Job Summary

The Business Development Executive, Bancassurance retail will be responsible for the development, growth and management of retail insurance sales through direct sales and other Bancassurance and Affinity channels.

Core deliverables

• Participate in the development and maintenance of an all-encompassing, multifaceted, marketing plan and strategy for the bank business development officers and bank staff to support retail bancassurance growth.
• Identification, recruitment, and training of bank BDOs to ensure they gain good understanding of the life and pension insurance products
• Drive the attainment of personal as well as the bank BDOs revenue budget
• Direct, guide and offer support to the bank BDOs and Bank Branches as may be required.
• Implement a product-training plan for the BDOs and bank staff in order to increase uptake of Liberty Life’s product offering within the selected banks.
• Drive achievement of the business growth through identification of new business targets
• Prepare timely, accurate and informative reports on the performance of assigned channels to management for decision making
• Participate in formulating and implementing marketing activities and promotions
• Ensure all stakeholder remunerations are done in a timely manner.

Qualifications

• Bachelor’s degree in business related field
• Professional qualification in Insurance (ACII, FLMI or AIIK)

Experience

• At least 4 years’ experience in the insurance industry with focus on sales and distribution.

Competencies

• In depth understanding of insurance operations and concepts
• Understanding of bancassurance and affinity channel of business acquisition.
• Ability to influence and inspire high performing teams
• Stakeholders’ management skills
• Solution oriented with high level of self-discipline
• Good understanding of sales team dynamics
• Good interpersonal communication skills
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts
• Insurance market understanding and products knowledge
• Ability to make presentations

go to method of application »

Job Summary

The Specialist, Capital Management will be responsible for supporting the capital management and solvency enhancement initiatives in life business as well as participating in overall risk management for the company.

Key Responsibilities

• Support the management of the business’ capital position to ensure efficiency.
• Provide comprehensive actuarial reports to the business periodically and highlight key issues on an ongoing basis including solvency and capital monitoring.
• Analyse the capital position and identify inefficiencies.
• Support regulatory and economic capital framework for the business.
• Provide comprehensive actuarial reports to the business periodically and highlight key issues on an ongoing basis including solvency and capital monitoring.
• Address all areas raised by the IRA in their risk inspection and continue to highlight emerging risks.
• Develop monthly reports for management and ensure compliance to IRA regulation.
• Provide input in the reserving process.
• Build simple models (such as cash flow) models for both reporting purposes and to better understand the business.
• Assist in the carrying out projections during the annual budgeting process
• Carry out monthly asset-liability matching and rebalancing instructions.
• Provide analysis to support the application of appropriate reinsurance arrangements.

Qualifications

• Bachelor’s degree in actuarial science, statistics, engineering, mathematics, or any equivalent with a strong emphasis on mathematical proficiency
• Progress in the Institute of Actuaries examinations (9 papers)

Experience

• At least 4 years’ experience in the insurance industry or similar experience in a reputable organization

Competencies

• Strong interpersonal skills
• Ability to prioritize tasks and manage time efficiently
• Team player
• Solutions - focused mindset
• Knowledgeable in financial solutions and market trends
• Business acumen
• Report writing skills
• Data Manipulation, Data Wrangling and Data Checking Skills
• Programming Skills: VBA, R or Python