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CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
Read more about this company
Purpose
The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.
Primary Responsibilities
- Timely & accurate execution withdrawal & fund switch requests
- Confirming client account balances and banking details
- Make call backs to verify client’s debit instructions
- Debiting clients’ accounts and process payments end-to end
- Responding to any queries/complaints on withdrawals
- Preparation of letters to clients’ banks to facilitate payments
- Carrying out due diligence on the documents received to change bank account details
- Accurately process requests to change bank account details
- Preparation of monthly interest disbursements and standing order payments
- Ensuring adherence to payment operating policies, procedures and risk management guidelines.
PERSON SPECIFICATION
Academic Qualification
- A minimum of Bachelors’ Degree in Business or in a related field.
Professional Qualification
- Progress towards relevant professional field (Added advantage)
Experience
- Up to one (1) years’ relevant experience.
Skills and Competencies
- Excellent customer service skills
- Strong interpersonal skills.
- Excellent written and oral communication abilities.
- Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
- Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
- Willingness to adapt to changing business needs
Closes: May 2, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
go to method of application »
We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:
- Generating new retail life business from the allocated Market/Channel;
- Educate new and existing clients on retail life products;
- Attending to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the clients
- Providing timely and accurate quotations within the turnaround times
- Gathering market intelligence to ensure updated product range;
- Follow up to ensure persistency is at the acceptable rate; and
- Promoting CIC brand.
Qualifications
- Minimum of a Diploma in a business related course.
- A Bachelor’s degree is desirable
- Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
- Excellent communication and presentation skills
- Good negotiation skills
- Problem solving skills
- Excellent customer care skills
Closes: May 25, 2023
Method of Application
Use the link(s) below to apply on company website.
Use the emails(s) below to apply
- Sales Officers - Retail Life (Alternative Channels) (Kitengela) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Nairobi) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Nanyuki) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Nyahururu) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Machakos) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Kiambu) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Nyeri) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Nakuru) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Kisumu) - Apply Here
- Sales Officers - Retail Life (Alternative Channels) (Homabay) - Apply Here
Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi
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