Jobs at Workforce Africa

Job overview

• The supportive role is to ensure that projects are completed within the defined scope, budget, and schedule while adhering to the terms and conditions of the contract. Advise on any non-compliance from the contract and guide on contractual approach to the Projects for best outcome.

Requirements

Contracts Management, to include:

• This will include taking responsibility for all Contractual Management aspects of a project from inception through to close-out and use.
• Contract Management: The Contract Manager is responsible for thoroughly understanding the terms and conditions of the contract, including scope of work, project specifications, deliverables, milestones, payment terms, and more.
• Risk Management: The Contract Manager is to identify and manage potential risks related to the contract, including legal and financial risks. This involves anticipating and addressing issues that could lead to disputes or delays.
• Change Management: The Contract Manager evaluates change requests, negotiates with the parties involved, and ensures that changes are properly documented and approved.
• Cost Control: The Contract Manager in collaboration with Cost Controller is to assist in monitoring project costs and ensuring that the project stays within the budget outlined in the contract. 
• Schedule Management: The Contract Manager in collaboration with PMO is to assist unit in ensuring that the project stays on track and is completed within the agreed-upon timeline and to identify the causes delay and mitigate their impact.
• Communication: The Contract Manager is to assist in facilitating clear and effective communication between the employer/client, the contractor, and other stakeholders involved in the project addressing concerns, providing updates, and resolving any issues that arise.
• Documentation: The Contract Manager is to support PMO in maintaining accurate and organized project documentation, including contracts, change orders, meeting minutes, correspondence, and other important records.
• Dispute Resolution: The Contract Manager is to help facilitate resolution by engaging in negotiations, seeking mediation, or even involving legal counsel if necessary.
• Quality Assurance: The Contract Manager in collaboration with PMO is to ensure that the work performed by the contractor meets the quality standards outlined in the contract and applicable regulations.
• Closeout: The Contract Manager is to oversee the project closeout process, which includes ensuring that all contract deliverables have been met, final payments are processed, and any necessary warranties or guarantees are provided.

Marketing and business development, to include:

• Support in developing new business opportunities with existing and new clients
• Working with the team to construct bids for new works
• Attending networking functions as required
• Identifying and acting upon opportunities to improve cost management procedures, templates, and products and hence improve the service provided to clients

Internal management accountabilities, to include:

• Knowledge management – Ensuring that key information and learning generated from each project is input into the Company database and Best Practice library
• Cost management – Support where applicable utilizing the company cost management systems in order to keep track of the ongoing margin levels and monthly fee/resource forecasts
• Process improvement – Identifying and acting upon ways to improve internal systems and processes
• Training and Mentoring – Identifying and proposing training requirements for Contracts Management and mentoring staff as required
• Staff Management (where appropriate) – Inputting into the formal management; recruitment interviews, resource management and attendance at junior staff appraisals
• Any other relevant work-related duty assigned to you from time to time by the management

Qualification

• Degree in Quantity Surveying by a recognized educational institution. 
• Documented Eight (8) years or more working experience in the field of Quantity Surveying with a professional Quantity Surveying / Project Management / Engineering firm or in a contractor’s office. 
• Proven experience in road construction/building construction sector
• Highly organized, rational and able to make decisions
• Experience of multi-functional operations
• Excellent communication and negotiation skills.
• Attention to detail and organizational skills.
• Familiarity with project management software and tools.
• Legal knowledge related to contracts and construction law is a plus

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Job Summary 

• A Water Farm creates access to clean water for communities by purifying salty or brackish water using solar power. As Senior Site Operations
• Manager you will be responsible for the overall performance of multiple Water Farms (SWF) in the assigned area distributing your time between these to ensure achievement of our People, Customer, Distribution, Operations and Financial goals. 
• You will have hands-on responsibility for guiding site management staff in your area, overseeing daily operations, distribution and cash management, evaluating and optimizing operational performance, ensuring compliance with all regulatory and company standards, and preparing area performance forecasts and reports. 
• Your duties will also include new site set-up, planning and allocating resources, preparing budgets, executing & monitoring progress and keeping stakeholders informed throughout the project lifecycle. 

Duties and responsibilities 

• Lead, manage, and support the site level managers in the area and ensure they achieve their individual site goals. 
• Achieve overall area distribution volume (litres per day) forecast and financial breakeven as defined in budget. 
• Serve as first-level support for Site level Managers in resolving day-to-day challenges while providing strategic insights. 
• Provide daily oversight and review of site level cash management including sales by MPesa, cash, and other payment methods. 
• Continuously plan, evaluate, and optimize operations in the area to be efficient and cost-effective, looking for and leveraging any synergies and resource sharing. 
• Own area business outcomes presenting these in weekly reviews of the area providing performance against KPI’s and proactively recommending remedial actions. 
• Maintain compliance with all government licences and regulations. 
• Ensure all sites are operating in accordance with the company’s defined SOPs and standard practices. 
• Support area site level managers in coordinating repairs with area O&M teams and escalating critical issues as required. 
• Collaborate with the Community Engagement Manager and HR Manager to hire and retain top tier talent. 
• Continuously communicate the firm Kenya’s Mission and Values to staff in the area ensuring that our impact on the community is always top of mind. 
• Promote a customer-centric culture ensuring an exceptional customer experience. 
• Collaborate with the Country Manager and the global team in making strategic and tactical decisions for sites in area. 
• Develop, grow, and maintain strong relationships with area community leaders, key customers, government representatives, and stakeholders to maximize our local relevance and positive brand equity. 
• Participate in area new site set-up and take responsibility for procurement of office furniture, site equipment, security services & waste disposal services and set-up of productivity systems (Internet, phone lines etc.) ensuring that all projects are delivered on time within the stipulated scope and budget. 
• Execute on other duties as assigned. 

Qualifications and requirements 

• Fluency in English and Swahili. 
• Bachelor's degree in a business, commercial, management or related field preferred. 
• Honesty, integrity, and reliability 
• Experience in area or multi-site management preferred. 
• Experience leading fast-moving consumer goods sales and distribution teams is an added advantage. 
• Strong knowledge of business and management principles (budgeting, cash and cost management, planning, resource allocation and human resources). 
• Project management and related experiences. 
• Ability to work flexibly and travel in the area. 
• Computer literacy (Microsoft Office suite or equivalent and Asana project management software) and able to learn other applications.  
• Strong ability to communicate with people effectively and confidently at all levels including direct staff, colleagues, customers, and influencers. 
• Problem-solving skills that enable proactive identification and resolution of issues. 
• Ability to effectively resolve internal or external conflicts. 
• Skills to develop positive relationships by understanding and addressing individual needs, build and work in strong teams, motivate, coach and collaborate with others. 
• Ability to delegate effectively as needed while holding others accountable for outcomes. 
• Strength to work under pressure from time-to-time by multi-tasking, prioritizing, making decisions or escalating for support when appropriate to meet stringent deadlines. 

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Job Summary

• The position is responsible for managing the whole employee life cycle for all employees, including developing and managing the Group’s HR Strategy, talent management, workforce planning, culture management, coaching and mentorship, policy formulation, employee relations, performance management, payroll reward and recognition, maintaining & improving HR systems and management of the HR Budget. Shall ensure that the organization complies with employment & labour laws, internal policies and industry standards. The position will coordinate a team that works collaboratively to support achievement of the business’s people strategies.

Responsibilities

• Act as a discussion partner and adviser for all human capital matters; manage the impact of change on the people during the transformation process while ensuring that all interactions with the group’s stakeholders (internally and externally) are handled consistently using the group’s values (ambitious, curious, empathetic, courageous, and nimble)
• Partner with leadership to facilitate organizational development, design and change, to improve organizational effectiveness and the achievement of the business goals.
• Management of resourcing, including attraction, recruitment, and selection, across the organization
• Management of the reward cycle, including benchmarking and making recommendations on offers and pay increases, managing bonus recommendations and evaluating reward and recognition initiatives to ensure they support desired behaviours and remain market competitive.
• Responsible for managing an effective and efficient HR operation with bespoke service delivery.
• Collaborating with human resources colleagues in the Group, locally and across Africa for developing, recommending and implementing policies, procedures and initiatives that support the organization.
• Responsible for ensuring appropriate policies are developed and put in place to manage employee relations, including supervision of updating existing policies, designing new policies and communicating these effectively.
• Coordinates coaching and development of managers, providing advice in complex policy and legal HR areas to ensure that the organization fulfils its responsibilities.
• Oversee management of the performance management cycle, including designing and putting in place effective processes and procedures, tracking and monitoring progress and quality assurance
• Management of organizational development and engagement initiatives, including designing and putting in place initiatives to retain, motivate and develop employees across all levels, as well as ensure compliance with regulatory training requirements.
• Coordinate execution and implementation of Human Resources projects in a timely manner
• Champion change initiatives in the company in line with local and global guidelines, identify business change requirements, initiate and support continuous improvement.
• Ensure business functions are appraised of corporate, legislative, compliance & policy requirements concerning HR service offerings including organizational design, Strategic Workforce Planning (performance management, talent management, succession planning & Retention, career paths, et al).
• Collaborate with wellness partners to support the company’s commitment to staff wellness by implementing wellness programs that contribute positively to employees work performance.
• Responsible for ensuring successful working HR relationships in a highly matrixed environment between local HR, Regional and Group centres of excellence and matrix managers.
• Responsible for internal consultancy and facilitation drawing on best practices to ensure that the business has a competent and reliable human capital base to meet its current and future human resource requirements.
• Ensuring that the business has effective succession and career plans.
• Oversee workshops and meeting briefs on people management issues, new policies and project progress
• Regular briefings on all aspects of HR people management for business functions
• Producing presentations and reports as per the laid down terms of reference and schedule, and as otherwise required.
• Champion all business communication relating to the people aspect of the business.
• Prepare HR board packs and present to the HR Remuneration & Recruitment Committee/s of the Board in line with the Corporate Board meetings program.
• Promote effective employee relations by deploying appropriate employee engagement strategies and maintaining effective relations with all the stakeholders.
• Doing any other task that is ancillary and or deemed necessary to the achievement of the above-stated objectives or is aimed at meeting the Group’s HR goals.

Key Performance Indicators 

• Timely Submission of Reports 
• Development and successful implementation of Group-wide HR Strategy
• Manpower cost as a percentage of revenue
• Manpower output as a percentage of manpower cost
• Employee Engagement & Participation 
• Employee Turnover rate
• Employee satisfaction 
• Employee training & Continuing Education
• Percentage output improvement per department
• Number of gaps addressed from performance appraisal reports
• Number of strategy and policy awareness drives 
• Departmental capacity building rate through delegation and upskilling programs
• Number of issues related to lack of policy understanding

Minimum Requirements

• Master’s Degree in Human Resource Management or equivalent from a leading University
• Certified Human Resource Professional (CHRP-K)
• Be in good standing with the Institute of Human Resource Management (Kenya)
• Must have a valid HR Practicing Certificate from IHRM, in accordance with the Human Resources Management Professionals Act of 2012
• 10+ years working experience of which at least 3 years in a similar senior position