Current Opportunities at Shalina Healthcare

What you become a part of :

• The successful candidate will oversee the export operations to our customers outside of Kenya in the larger East Africa region, ensuring compliance with regulations and optimizing logistics processes to enhance our market presence and customer satisfaction.

What to expect :

• Imports and Export Strategy Development: Develop and implement strategies for expanding export operations and increasing market share in East Africa.
• Regulatory Compliance: Ensure all import and export activities comply with local and international regulations, including customs procedures and documentation.
• Customer Relationship Management: Build and maintain strong relationships with customers and partners in East Africa, addressing their needs and feedback.
• Logistics Coordination: Oversee logistics and supply chain management for all imports and exports, working closely with internal teams and external partners to ensure timely deliveries.
• Market Analysis: Conduct market research to identify growth opportunities and to stay ahead of industry impex trends.

Essential skills :

• Bachelor's degree in Business Administration, International Trade, or a related field.
• 5+ years of experience in impex management or international sales, preferably in the healthcare or pharmaceutical sector.
• Strong understanding of export regulations and logistics processes in East Africa.
• Excellent negotiation and relationship management skills.
• Ability to work independently and as part of a diverse team.
• Proficient in data analysis and using metrics to drive performance improvements.
• Strong communication skills in English; knowledge of additional languages is a plus.

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What you become a part of :

• The successful candidate will support our marketing team with product portfolio management, driving product innovation and new product development through comprehensive market research and analysis .

What to expect :

• Market Analysis: Conduct in-depth market research to identify trends, opportunities, and competitive landscape, ensuring informed decision-making for product portfolio management.
• Consumer Insights: Gather and analyse feedback from trade and consumers through surveys, focus groups, and interviews to inform product development and marketing strategies.
• New Product Development: Collaborate with cross-functional teams to ideate and develop new products that meet market needs and align with Shalina's strategic goals.
• Product Performance Metrics: Track and report on the performance of existing products, providing insights and recommendations for improvements or discontinuation.
• Stakeholder Collaboration: Work closely with marketing, sales, and Research and Development teams to ensure alignment on product strategies and initiatives.

Essential skills :

• Bachelors degree in life sciences, Marketing, Business, or any related field.
• 3-5 years of experience in market research, product management, or a similar role within a multi-country organization.
• Strong data analytical skills with a proven track record in deriving actionable insights from data.
• Experience in conducting surveys and focus groups, with a strong understanding of consumer behaviour.
• Excellent communication and presentation skills, with the ability to convey complex information clearly.
• Ability to work collaboratively in a fast-paced, multi-functional environment.