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  • Posted: Apr 18, 2026
    Deadline: Apr 30, 2026
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    Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...
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    Hotel - Receptionist

    Role Objective

    • Our client is looking for a customer-oriented Hotel Receptionist with strong front-office experience, skilled in delivering seamless guest services, managing check-in and check-out procedures, and ensuring efficient daily operations in fast-paced hospitality environments.

    Core Duties and Responsibilities

    • Welcomed and assisted guests on arrival, ensuring a smooth and professional check-in and check-out process. 
    • Managed front desk operations while maintaining high standards of customer service and hospitality. 
    • Handled reservations, room bookings, cancellations, and guest requests accurately and efficiently. 
    • Responded to phone calls, emails, and walk-in inquiries, providing timely and helpful information. 
    • Resolved guest complaints and concerns professionally, ensuring guest satisfaction and positive experiences. 
    • Coordinated with housekeeping and maintenance teams to ensure room readiness and prompt service delivery. 
    • Maintained accurate guest records, booking logs, and daily front office reports. 
    • Managed scheduling for meetings, conference rooms, and internal appointments. 
    • Assisted in general administrative duties including filing, stationery management, and office coordination. 
    • Ensured the reception area remained clean, organized, and welcoming at all times. 
    • Supported transport arrangements and other logistical needs when required. 
    • Worked collaboratively with team members to ensure efficient daily hotel operations.

      Job Specifications and Qualifications

    • Diploma in Hospitality Management, Business Administration, Communication, Front Office or related area.
    • At least 2 years of relevant work experience.
    • Proficiency in MS Office Suite

     Key Competencies

    • Front Office Operations 
    • Customer Service Excellence 
    • Reservation & Booking Management 
    • Communication Skills (Written & Verbal) 
    • Problem Solving & Conflict Handling 
    • MS Office Proficiency 
    • Time Management & Multitasking 
    • Attention to Detail 

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    Branch Manager – Supermarket

    Role Objective

    • We are seeking a dynamic and results-oriented Branch Manager to provide overall leadership of a busy supermarket branch.
    • The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and delivering outstanding customer experience while maintaining strong control of stock, costs, and staff productivity.

    Core Duties and Responsibilities

    • Provide full leadership and oversight of all branch operations to ensure smooth, efficient, and profitable performance. 
    • Drive achievement of sales targets through effective planning, execution, and continuous performance monitoring. 
    • Oversee daily store operations including customer service, merchandising, cash management, and stock control. 
    • Ensure proper inventory management, including stock ordering, rotation (FIFO), and prevention of losses or wastage. 
    • Identify underperforming, slow-moving, or obsolete stock and implement corrective action strategies. 
    • Supervise, train, and motivate staff to achieve high productivity and excellent customer service standards. 
    • Manage staff schedules, performance, discipline, and general welfare to maintain a strong team culture. 
    • Ensure compliance with company policies, health and safety standards, and all regulatory requirements. 
    • Conduct regular stock counts and reconcile variances to maintain accurate inventory records. 
    • Oversee procurement processes to ensure timely, cost-effective, and ethical sourcing of goods. 
    • Monitor financial performance, control branch expenses, and support preparation of operational budgets and reports. 
    • Analyze sales trends, customer behavior, and product performance to improve decision-making and profitability. 
    • Maintain high standards of store presentation, merchandising, and overall customer experience. 
    • Build strong relationships with suppliers, customers, and internal stakeholders. 
    • Ensure proper use of systems (e.g., SAGE or similar) for accurate reporting and stock management.

    Job Specifications and Qualifications

    • Bachelor’s Degree in Business Administration, Retail Management, or related field. 
    • Minimum of 3 years’ experience in retail or supermarket branch management. 
    • Experience in retail or supermarket environments is an added advantage. 
    • Strong knowledge of inventory control, procurement, and retail operations. 
    • Experience with SAGE or similar retail management systems is an added advantage.

    Key Competencies

    • Strong leadership and team management abilities 
    • Commercial awareness and sales-driven mindset 
    • Excellent analytical and problem-solving skills 
    • Strong organizational and decision-making skills 
    • High integrity and accountability 
    • Ability to work under pressure in a fast-paced retail environment 
    • Excellent communication and interpersonal skills 
    • Strong focus on customer service excellence

    go to method of application »

    Architect

    Role Objective

    • We are seeking a highly creative and technically skilled Architect to lead architectural and interior design projects from concept through to completion.
    • The role combines innovative design thinking with strong technical coordination and site oversight to ensure successful delivery of functional, compliant, and visually compelling built environments.

    Core Duties and Responsibilities

    Concept Development: 

    • Translate client needs into conceptual architectural and interior design solutions.
    • Develop layouts, mood boards, sketches and 3D visuals.
    • Incorporate functionality and aesthetics into design.

    Design Documentation:

    • Provide architectural and interior design drawings. Floor plans, elevations, sections, detailed layouts etc
    • Prepare schedules for finishes, fixtures and fittings
    • Ensure drawings are aligned with local building codes, regulations and company standard

    Client Consultation & Brief Development: 

    • Meet with clients to understand needs, budget, preferences & timelines
    • Translate client requirements into design briefs
    • Advise clients on feasibility, regulations and possible solutions

    Interior Design: 

    • Coordinate spatial planning, finishes, lighting & furniture layouts
    • Specify materials, color palettes and interior finishes that compliment architectural design
    • Collaborate with interior designers to maintain consistency

    Compliance & Documentation: 

    • Prepare detailed architectural drawings, construction documents and technical specifications
    • Coordinate with engineers and consultants (MEP, structural, etc)
    • Ensure all plans meet local building codes, zoning laws and regulations

    Project Coordination & Management

    • Act as liaison between design teams and construction teams
    • Supervise and monitor project milestones from concept to completion
    • Coordinate design revisions with construction changes on site 
    • Manage design changes without compromising quality or vision 

    Site Supervision and Quality Control

    • Conduct regular site visits to ensure construction aligns with design intent
    • Review workmanship and finishes 
    • Address and resolve design related issues on site

    Budget and Timeline Oversight

    • Work with project managers to align design scope with budgets
    • Help prepare cost estimates and select cost-effective materials and methods
    • Monitor and adhere to project timelines from design to handover

    Vendor and Contractor Coordination

    • Recommend and coordinate with subcontractors, craftsmen and suppliers
    • Ensure materials and finishes meet design specifications and quality standards
    • Review shop drawings, material samples and mockups for approval

    Handover and Post-Completion

    • Ensure final build aligns with design vision and client expectations
    • Prepare as build drawings and documentation
    • Attend to post completion issues or defects

      Job Specifications and Qualifications

    • Bachelor’s Degree in Architecture or related field. 
    • Minimum of 4+ years’ experience in architecture and interior design, preferably in design-build projects. 
    • Professional license or membership is an added advantage. 
    • Proficiency in AutoCAD, Revit, SketchUp, ArchiCAD, 3D rendering tools, and MS Office. 
    • Strong knowledge of building codes, standards, and regulatory compliance.

        Key Competencies

    • Strong creativity with a keen eye for design and detail 
    • Excellent communication and presentation skills 
    • Strong project management and coordination abilities 
    • Ability to manage multiple projects in a fast-paced environment 
    • Strong analytical and problem-solving skills 
    • High level of professionalism and time management

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.

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