Fresh Jobs at International Organization for Migration (IOM)

Responsibilities

• Supervise the daily activities of the Teleradiology Assistants, ensuring that they effectively carry out their responsibilities. Handle any escalated issues that the G5 may be unable to resolve.
• Train new Teleradiology Assistants in procedures, tools, and software. Ensure that they are familiar with protocols and provide refresher when necessary.
• Implement a quality control process to review and ensure the accuracy of the work performed by the Teleradiology Assistants, including the correct uploading of CXR images and the accuracy of biodata.
• Monitor and evaluate the performance of the Teleradiology Assistants, providing feedback, addressing areas of improvement, and recommending training or development as needed.
• Identify and implement strategies for process improvement within the Teleradiology operations, ensuring greater efficiency and effectiveness.
• Engage with Regional Radiology Coordinator, the International Radiologist and colleagues from missions to discuss the needs, improvements, and challenges related to the Teleradiology workflow.
• Design and update SOPs for the department to ensure consistency in operations and to accommodate any changes or new requirements that arise.
• Act as the primary point of contact for resolving conflicts or disputes either within the Teleradiology team or with external stakeholders.
• Regularly communicate updates, challenges, and results to higher management. Also, review the daily statistical reports prepared by the Telerad  Assistants to ensure accuracy and comprehensiveness.
• Perform other related tasks as may be assigned

Qualifications

Education

• University degree in Health Sciences, Business Administration, Information Technology, Accounting or a related field from an accredited academic institution, with five years of relevant professional experience, or
• Completed High School degree from an accredited academic institution, with seven years of relevant professional experience

Experience

• Experience with digital radiology and Teleradiology systems an advantage. 
• Experience in Migration health work, screening health assessments and eHealth/eMedical services an advantage.
• Previous experience within the IOM Teleradiology Center or direct familiarity with its systems and workflows is highly desirable

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Responsibilities

• Support the DHRR RTS to carry out capacity building, training, monitoring and evaluation and technical support to Country Offices in the Region on thematic areas of relevance to DHRR.
• Support the DHRR RTS in the reviewing, endorsing and tracking of project proposals developed by COs in the Region.
• Support the DHRR RTS in the reviewing, approving and tracking of project reports developed by COs in the Region.
• Participate in conferences, workshops and meetings related to the thematic area of expertise, as required by the DHRR RTS and/or the Deputy Regional Director (DRD) for Operations.
• Identify emerging issues relevant to the thematic area, follow thematic developments at the regional and CO level and contribute to the development of thematic policy and reports in collaboration with the DHRR RTS.
• Together with the DHRR RTS, serve as a resource person for COs in the Region by providing insights in the latest policy and research developments at global, regional and country levels as well as best practices in project implementation.
• In coordination with the Regional Project Development Officer (RPDO) and DHRR RTS, support the development of projects that are regional/multi-country, for small COs, and for countries with no IOM presence. 
• Under the guidance of the DHRR RTS, support with drafting and developing regional thematic guidance notes, information sheets, and tools together with other RTUs in the RO.
• Prepare internal reports, presentations, talking points, speeches, statements and briefings as relevant to DHRR as needed.
• In coordination with the RPDO and the DHRR RTS, contribute to ongoing knowledge management processes at the RO and COs in the Region, including sharing thematic related information between the COs and RO.
• In the absence of the DHRR RTS, ensure the continued functioning of the DHRR RTU by coordinating incoming requests from internal or external partners.
• Perform any other duties as may be assigned.

Qualifications

Education

• Bachelor’s degree in Political or Social Sciences, Business Administration, Migration Studies, International Relations, Law, or related field with four years of relevant professional experience; or, 
• High School diploma with six years of relevant experience​

Experience

• Experience in the field of migration issues, including operational and field experience, with project management and thematic experience;
• Demonstrated expertise in humanitarian response and recovery relevant to project development;
• Experience in liaising with governmental authorities, other national/international institutions, private sector and NGOs; and,
• Work experience in the humanitarian response and recovery area in the Region is an asset.