Fresh Jobs at Summit Human Resource & Marketing Consultant

Key Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages to customers according to established recipes and standards.
• Create and recommend cocktails, signature drinks, and beverage pairings to enhance the customer experience.
• Interact with customers in a friendly and professional manner, taking orders and providing excellent service.
• Maintain cleanliness and organization of the bar area, including glassware, tools, and equipment.
• Monitor stock levels of beverages, garnishes, and bar supplies and report shortages when necessary.
• Ensure compliance with legal drinking age regulations and responsible alcohol service policies.
• Work closely with waitstaff and management to ensure smooth bar operations.

Qualifications and Requirements

• Proven experience as a Mixologist or Bartender in a bar, restaurant, or hospitality environment.
• Strong knowledge of cocktail preparation, drink recipes, and beverage presentation.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple orders efficiently.
• Good organizational and multitasking abilities.
• Knowledge of bar equipment, sanitation standards, and responsible alcohol service.

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Supervision of Daily F&B Operations:

• Oversee and coordinate all food and beverage service areas, including restaurant, bars, and room service.
• Ensure all F&B staff follow operational procedures and maintain a high level of cleanliness, organization, and efficiency
• Supervise daily operations to ensure seamless restaurant functioning.
•  Responsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed.
•  Liaise with Front Office or Reservation desk to ensure all details of bookings are covered.
•  Ensure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally.
•  Monitor operating supplies, stock levels, place orders, and ensure proper inventory management, equipment and reduce spoilage and wastage successfully and ensure there is no pilferage.
•  Ensure compliance with food safety, hygiene, and sanitation standards.
•  Assist in training new staff , implementing service standards, aspects of service techniques and operations.
•  Manage food and beverage service staff including scheduling, delegation of duties, and performance monitoring.
•  Enforce conformity to SOPS applicable to the restaurant.
•  Coordinate with kitchen staff to ensure timely food preparation and delivery.
•  Perform opening and closing procedures established for the restaurant.
•  Attend and contribute to all staff meetings, departmental trainings and restaurant initiated trainings scheduled.
•  Conduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance.
•  Checks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary.
•  Attends guests\\\' complaints and takes corrective action immediately and escalate where need be.
•  Prepare daily reports on restaurant activities, sales, and staff performance.
•  Maintain and ensure cleanliness, order, and ambiance of the restaurant at all times.
•  Perform any other assigned reasonable duties and responsibilities as assigned.

Key Requirement Skills And Qualification

• Diploma in Hospitality Management or related field
• 2 years of experience in the hospitality industry, with a strong focus on F&B operations and banqueting.
• Strong leadership and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong knowledge of F&B service standards, hygiene regulations, and inventory management.

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Qualifications, Skills and Experience

• Bachelor Degree in Business, Sales, Marketing, or related field 
• Minimum 5+ years of experience in sales management with a proven track record selling pallets, or packaging products
• Strong leadership experience managing diverse teams
• Proficiency in CRM systems, sales analytics, and reporting tools
• Experience in digital marketing and online sales growth
• Strong strategic thinking, negotiation, and communication skills
• Data-driven with strong analytical and problem-solving abilities

Key Responsibilities

• Strategic Leadership & Revenue Growth: Develop and execute sales strategies, manage pricing for profitability, and align sales initiatives with overall business objectives.
• Team Management & Development: Lead and develop cross-functional teams, set performance targets, and implement training and incentive structures to drive results.
• Sales Operations & Pipeline Management: Monitor sales performance, manage pipeline health, and optimize the sales process to improve conversion and revenue outcomes.
• Market Research & Marketing: Conduct market and competitor analysis, identify growth opportunities, and support digital marketing initiatives to strengthen market presence.
• Cross-Functional Collaboration: Coordinate with internal teams to ensure seamless execution, customer satisfaction, and alignment between sales and operations.

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MAIN DUTIES AND RESPONSIBILITIES:

• To ensure production targets are achieved in line with the correct product specifications and quality parameters and to ensure the smooth running of the production processes, account for production wastage on shift.
• To take full responsibility for the shift in terms of management of staff, ensure attendance of all persons on shift, and the correct number of persons as required as per production plan.
• To take full responsibility for the quality of the product that is produced within the shift in line with the company’s quality systems and product specifications.
• Manage, develop and motivate direct reporting staff. Handle grievances and discipline issues amongst the staff in accordance with the Company policies.
• Monitor, measure, and report on production-related process performance and general issues.
• Ensure all relevant communication is transmitted adequately and effectively to all members of staff in the shift.
• To ensure that Health and Safety rules and regulations are adhered to during the shift and all matters relating to this are dealt with in line with the company\'s Health and Safety policy and reported to relevant authorities.
• Problem-solving, and troubling shooting skills are used to ensure that all team members can identify root causes and take fast effective action to resolve the challenges at hand.
• To work closely with other Shift Supervisors and ensure effective production handover.
• To ensure that staff training for required skills are met for current and future demands of the department.
• To have an active role in the company’s continuous improvement plan to achieve future growth within the company.
• Maintain housekeeping standards throughout the shift to ensure a clean and safe workplace.
• To ensure that company resources are used effectively to ensure the best-operating costs.
• Being able to make appropriate decisions and consult your head of the department where required.
• Manage the workflow as directed by the Production Manager.
• Any other duties that may be assigned from time to time.
• Assist the Production Manager to implement procedures for ISO QMS, OH&S, EMS, and EnMS.

Requirements

KEY OUTPUTS / ACCOUNTABILITIES

• Daily reports.
• 2 hourly production reports.
• Achieved production targets.
• Minimum production wastages.
• Meet quality parameters and product specifications.
• Efficient Staff allocation and utilization.
• Good housekeeping.
• Worker safety.

SPECIFICATIONS/ COMPETENCIES

• Education: Minimum ‘O’ Level or Diploma in Engineering or Business Management

Preferred skills/ Knowledge required for the job:

• Degree in a Technical field with at least 1 year’s experience in manufacturing
• Computer literate
• People management
• Good communication skills
• Good analytical skills

Experience:

• 2-year experience in a similar position and similar manufacturing environment.