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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
The Head of LOOP Payments Business is responsible for ensuring that market opportunities match LOOP DFS's strategy and strategic directions. The role holder will manage the growth of Consumer and Business payment verticals in the business. Will ensure that they drive activation, retention and monetization of the payments business. The holder of this role will be responsible for management of all the growth managers in the business.
The role holder is responsible for the commercial design, implementation, monetization and overall ownership of the commercial strategy of the payments vertical. They will use platform design strategies and business modelling techniques to unpack payments identify investment grade opportunities, develop businesses cases, seek approval and buy in for the business cases, and rally cross functional teams to deliver on the vision of the payments. They will drive payment innovation, optimizing user experience and reducing payment costs.
The role holder will oversee relationships with payment service providers, banks, and card networks.
Key Accountabilities (Duties and Responsibilities)
Strategy & Financial
- Responsible for driving up average revenue per user
- Gross margin growth by managing costs, optimizing pricing strategies, and driving operational efficiency
- Increase the company's market share in all the Payments market by identifying and pursuing growth opportunities
Internal business processes
- Optimize the company's growth processes to ensure reliable customer growth
- Manage risk to identify and mitigate potential risks, ensure regulatory compliance
Customer
- Drive customer acquisition and retention by identifying and pursuing new customer segments, developing effective sales and marketing strategies, and delivering value
Learning & Growth
- Prioritize continuous learning and development for self and team by staying up to date with industry trends
Job Specifications
Academic:
- A Bachelor’s degree in Computer Science or Business or related fields.
- MBA or a Master’s degree in a business field is desirable.
Work Experience:
- At least ten (10) years' work experience, five (5) of which should have been in management position in a Technology or Fintech. Should have participated in strategy development and implementation, and having led large successful business development projects and/or initiatives.
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Job Purpose Statement
This is a planning and development role whose focus is the analysis, design, development, and management (technical support) of the division’s integrations and API Strategy
Key Accountabilities (Duties and Responsibilities)
- Design and Develop, and continuously improve, of the Bank’s Integration Platforms (ESB and SOA)
- Enforce internal policies and procedures for the management of Software Applications along ITIL and other best practices.
- Provide expert guidance on 2nd level escalations on the bank’s Integration Platforms to the team’s running the IT platforms on a day-to-day basis
- Apply knowledge of key technologies/concepts/platforms e.g. Oracle SOA and Java.
- Ensure availability of services within the agreed SLAs.
- Work with business and product development to develop functional and technical requirements and propose solutions to address these requirements.
- Effective management of relationships and protocols with 3rd party partners involved in service delivery.
- Provide general technical advice and guidance to users and stakeholders regarding Software Applications developed in house.
- Make efficient use of source control and bug tracking systems
- Ensure that all the assigned bank information technology platforms keep pace with technological innovations and developments as a way of protecting investment in technology.
- Evaluate, plan, implement and maintain the assigned work packages in Integration Projects within agreed time constraints.
- Provide input into the development and maintenance of Business Continuity Plan and Data Security Plan for the Integration Platforms in order to guarantee continuation of services at all times.
- Performs research and development to evaluate emerging technologies and their potential to optimize the platform.
- Unit-test code for robustness, including edge cases, usability and general reliability
Job Specifications
- A Bachelor’s degree in Computer Science, Information Technology or related field. A Master’s degree in Technology or Business-related course is an added advantage
- Minimum 5 years’ experience in IT systems development within a large highly digitized organization designing, implementing and managing mission critical systems, with at least 2 of those years within systems integration
- Certification and experience implementing best practice frameworks e.g. ITIL, PRINCE2
- Hands on experience in software development with major languages Java, Kotlin, C++, C# and practical experience using relation RDBMS e.g. Oracle and MS SQL etc.
- Strong hands-on experience in Oracle SOA suite including BPEL, Human Workflow, Business rules, BAM, Mediator, Oracle Adapters, OSB, JDeveloper, WebLogic Application server, and Oracle Database.
- Strong understanding of SOA lifecycle, Integration patterns and standard methodologies.
- Experience in creating technical designs, deployment related artifacts.
- Ability to Develop, Unit test and fix defects raised during testing phases
- Deep understanding of industry standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST and JSON)
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Job Purpose Statement
This is a planning and development role whose focus is the analysis, design, development, and management (technical support) of the bank’s internally developed frontend applications on Mobile, Web and Desktop/Server platforms with the exception of ESB/SOA applications.
Key Accountabilities (Duties and Responsibilities)
- Design and develop, and continuously improve, of the Bank’s Internal Software Applications
- Provide expert guidance on 2nd level escalations on the bank’s Internal Software Applications to the team’s running the applications on a day-to-day basis
- Ensure that all the assigned bank information technology platforms keep pace with technological innovations and developments as a way of protecting investment in technology.
- Evaluate, plan, implement and maintain the assigned work packages in IT Projects within agreed time and budget constraints.
- Provide input into the development and maintenance of Business Continuity Plan and Data Security Plan for the Internal Software Applications in order to guarantee continuation of services at all times. Ensure the systems he/she is responsible for adhere to the NCBA BCP and Data Security Plan
- Carry out code reviews on internally developed applications and where contracted, for externally developed code
- Maintain and ensure the consistency and back up of the NCBA Code Repository, in line with the BCP plan
- Knowledge Transfer on Internal Software Applications to the IT Operations and IT Applications Teams to allow for smooth day to day IT systems operations
Job Specifications
- A Bachelor’s degree in Computer Science, Information Technology or related field. A Master’s degree in Technology or Business-related course is an added advantage
- Minimum 5 years’ experience in IT systems development within a large highly digitized organization designing, implementing, and managing mission critical systems, with at least 5 of those years within systems development on Web, Mobile, Windows and Solaris/Linux platforms
- Certification and experience implementing best practice frameworks e.g., ITIL, PRINCE2
- Hands on experience in software development with major languages Java, C++, C# and practical experience using relation RDBMS e.g. Oracle and MS SQL etc
- Hands-on experience in Mobile development on Android, iOS. Windows Mobile development is an added advantage
- Hands on experience in Web Development (AngularJS, NodeJS, VueJS) and Web Servers (Apache, Tomcat, IIS and Nginx)
- Experience with Code Repository (Version Control) tools (SVN, Git)
- Deep understanding of industry standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST and JSON)
- Excellent analytical, problem solving and reporting skills
- A good knowledge of the systems and processes within Financial Services industry
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