Vacancies at Equity Bank Kenya

Job Purpose:  

• Manages the HR Analytics and Reporting; supports HR Budgeting and OPEX Management for the Group.  
• Coordinates the annual HR business planning exercise by partnering with the departments and HR teams as well as Finance in the process.
• Tracks, monitors and reports progress and trends according to agreed actions as well as measures of success 
• Develops routines for HR budgeting & reporting for the Group, working with the Finance and HR teams to report status according to Kenya standards, metrics, and guidelines. 
• Provides administrative support, ensuring the smooth running of the Director’s office through the effective handling of administrative tasks while projecting a professional engagement with all HR stakeholders. 

Key Responsibilities

• Develops and promotes internal controls, standards, and processes to ensure accuracy and consistency in mining data used for decision-making, internal/external reporting, and communications.
• Provides Subsidiaries and Group Team’s Performance, Productivity and Compensation analytics to the Group Total Rewards Director, HR Business Partners and Group HR Director as necessary.
• Develops, maintains, and periodically reports on the HR Scorecards and Dashboards.
• Leads the preparation of periodic Board Reports in liaison with the HR Teams
• Coordinates HR Customer Satisfaction Surveys
• Determines the need and builds budgeting & reporting capacity within the Group HR teams
• Participates in operations meetings (e.g., EGHL Operations strategic Planning sessions) to gain an understanding of operating environment and business needs.
• Co-ordinates all HR Leadership team meetings / events / seminars (both on and off site)
• Acts as liaison between the Group Director HR Director and internal as well as external clients 
• Develops & assembles presentations, workbooks or manuals and correspondence as required 
• Acts as a central point for key HR Admin processes (including shared drive disciplines, standard forms & standard processes) 

Qualifications

Experience

• A relevant, Business or Behavioral sciences degree.
• HR Generalist knowledge, with 3 – 5 Years exposure to Big Data Analytics, Reporting, Budgeting, and project management 
• Experience In Using Statistical Tools 
• Packages for both qualitative and quantitative data analysis including Power Bi, Excel-VBA, and Look-up functions (VLOOK-UP, INDEX-MATCH)  

Key Competencies & Skills 

• Strong Analytical skills 
• Good communicator 
• Strong presentation skills  
• Advanced computer skills, Python will be added advantage 
• Drives Innovative Business Improvements 
• Balances Immediate and Long-Term Priorities 
• Delivers Results 
• Imports and Exports Good Ideas 
• Lives the Equity Values 

go to method of application »

Job Purpose:  

The role will be responsible for supporting the implementation of talent management initiatives, including talent acquisition, succession planning, talent segmentation, job rotation, and mentorship programs. This role is critical in ensuring that our bank attracts, develops, and retains top talent to drive business success. 

Key Responsibilities 

Talent Acquisition: 

• Develop and execute effective talent acquisition strategies to attract high-caliber candidates. 
• Collaborate with hiring managers to understand staffing needs and create job descriptions. 
• Manage the end-to-end recruitment process, including sourcing, interviewing, and onboarding. 
• Build a positive candidate experience, managing candidate’s expectations and maintaining relationships for those candidates who are not selected at present against a particular skill set, for future prospects. 
• Support HRBPs in the workforce planning - examine workforce plans, understands the skills, competencies, and experience necessary that aligns to the business needs. 
• Continuous tracking and use of key metrics to drive continuous improvement and to make better decisions, to ultimately improve the quality of Talent Acquisition. 

Succession Planning: 

• Design and implement a robust succession planning framework to identify and develop future leaders. 
• Conduct regular talent reviews and create development plans for high-potential employees. 
• Ensure a pipeline of qualified candidates for key leadership positions. 
• Build talent pipelines for current and future job openings. 

Talent Segmentation: 

• Analyze workforce data to segment talent based on skills, performance, and potential. 
• Develop tailored development programs for different talent segments. 
• Monitor and report on the effectiveness of talent segmentation initiatives. 

Job Rotation Implementation: 

• Create and manage job rotation programs to enhance employee skills and career development. 
• Coordinate with department heads to identify rotation opportunities and facilitate smooth transitions. 
• Evaluate the impact of job rotations on employee performance and engagement. 

Mentorship Programs Implementation: 

• Design and launch mentorship programs to support employee development and knowledge sharing. 
• Match mentors and mentees based on career goals and development needs. 
• Monitor the progress of mentorship relationships and provide support as needed. 

Talent Management Initiatives: 

• Lead the implementation of various talent management initiatives to enhance employee engagement and retention. 
• Stay updated on industry best practices and incorporate them into the bank's talent management strategy. 
• Collaborate with HR colleagues to ensure alignment of talent management initiatives with overall HR strategy.

Qualifications

Qualifications and Experience 

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred. 
• Minimum of 7 years of experience in talent management, with a focus on talent acquisition, succession planning, and employee development. 
• Proven track record of implementing successful talent management programs in a corporate environment. 
• Strong analytical skills and the ability to use data to drive decision-making. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, dynamic environment. 

Key Responsibilities 

• Prior experience & demonstrated ability in project & program implementation & team coordination in health sector-based programs. 
• Experience working with development / funding partners. 
• Strong communications skills with experience and strong competence in analysis & report writing. 
• Demonstrates ability to set clear objectives prioritize, oversee multiple tasks & work well across teams. 
• Creative, open-minded, flexible, self-learner. 
• Strong organizational and planning skills. 
• Ability to articulate business impact of changes. 
• Demonstrate strategic thinking with a practical mind set. 
• Results driven. 

go to method of application »

Role Purpose

The Sales and Distribution Lead is responsible for overseeing and driving the sales and distribution strategy of Finserve Africa products & services. This role ensures optimal product availability, manages distribution channels, and maximizes sales performance. 

The role holder will be responsible for developing sales strategies, overseeing distribution channels, managing sales teams, and ensuring optimal market coverage to maximize revenue and brand presence.

Role Responsibilities

Sales Strategy & Business Development:

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Set and monitor sales targets for regional teams and distribution partners.
• Identify new market opportunities and develop strategies for expansion.
• Work closely with marketing teams to support promotional campaigns.
• Monitor market trends, competitor activities, and consumer preferences to refine sales strategies.

Distribution & Supply Chain Optimization:

• Oversee the distribution network to ensure efficient product availability.
• Develop strong relationships with Equity Branches, agents and merchants.
• Optimize inventory levels to prevent stock shortages or overstocking.
• Coordinate with Finserve Operations teams to ensure timely product deliveries.
• Optimize the distribution network to improve efficiency and reduce costs.
• Ensure product & service availability in all customer touchpoints in collaboration with other stakeholders.

Team Leadership & Performance Management:

• Recruit, train, and mentor sales and distribution teams.
• Set sales targets and monitor team performance through KPIs
• Monitor team performance, providing feedback and coaching for improvement.
• Conduct regular sales meetings, provide coaching, and implement performance improvement strategies.
• Monitor Regional Sales Managers route plans to ensure optimal coverage.
• Foster strong relationships with Bank branches, Agents, merchants and other key stakeholders.

Customer & Relationship Management:

• Build and maintain relationships with key stakeholders, branches, retailers and merchants.
• Address customer complaints, resolve issues, and ensure high levels of customer satisfaction.
• Conduct regular visits to key accounts to strengthen partnerships and drive sales growth.

Market Analysis & Reporting:

• Monitor and analyze sales performance, preparing regular reports for senior management.
• Track distribution performance and identify areas for improvement.
• Track sales trends, competitor activities, and market conditions.
• Prepare regular reports on sales performance, distribution effectiveness, and market insights.
• Utilize data analytics to drive strategic decision-making.

Qualifications

Role Requirements

• University degree from a well-recognized university.
• Minimum 5 years’ experience in field sales, 3 of which must have been spent leading a sales team preferably in the Banking, Telecommunication or FMCG industry.
• Proven ability to analyze complex business issues and identify, design, and implement effective practical recommendations.
• Able to operate in a performance driven organization.

go to method of application »

Role Purpose

To shape and drive the development of innovative digital financial products across all our business arms including but not limited to mobile money, MVNO, and e-commerce platforms. Their primary focus will be on delivering seamless, customer-centric solutions that expand financial inclusion and enhance the overall digital experience for customers across our target markets in the Kenya/ Group. The position will serve as a catalyst for innovation, leveraging technology and market insights to deliver impactful digital solutions tailored to the needs of diverse customer segments.

Role Responsibilities

Product Strategy, and Roadmap

• Develop and maintain a comprehensive product roadmap, balancing innovation with business priorities and resource constraints.
• Identify and prioritize opportunities for growth and differentiation in collaboration with leadership.

Cross-Functional Leadership

• Drive collaboration across all business functions including IT, design, data science, marketing, sales, and operations teams to ensure smooth product development and delivery.
• Foster a culture of accountability and high performance within cross-functional teams.
• Serve as the product’s primary advocate, ensuring alignment and effective communication between all stakeholders.

Market Research and Competitive Analysis

• Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive gaps.
• Leverage insights from customers, stakeholders, and the market to inform product strategy and innovation.
• Monitor competitive landscape and anticipate shifts in the market to proactively adapt strategies.

User Experience and Customer Insights

• Act as the voice of the customer by incorporating user feedback into the product lifecycle.
• Work closely with UX/UI designers to create intuitive and engaging experiences that drive adoption and retention.
• Continuously test and refine the product to optimize user satisfaction and usability.

Product Development and Innovation

• Oversee the entire product lifecycle, from ideation to launch and iteration.
• Lead experimentation and prototyping to validate new ideas and concepts before scaling.
• Partner with engineering to deliver high-quality products on time and within budget.

Go-to-Market (GTM) Strategy and Execution

• Develop and implement effective GTM strategies, including positioning, pricing, and launch plans.
• Collaborate with marketing, sales, and operations to drive product adoption and revenue growth.
• Train internal teams and create materials to ensure successful product launches and ongoing success.

Performance Tracking and Data-Driven Decision Making

• Define and track key performance indicators (KPIs) to measure product success and impact.
• Analyze data to identify areas for improvement, optimize performance, and inform future initiatives.
• Prepare regular reports and presentations for stakeholders, showcasing product progress and impact.

Regulatory Compliance and Risk Management

• Ensure all products meet regulatory standards and compliance requirements in relevant markets.
• Proactively identify and mitigate potential risks to maintain trust and product integrity.
• Collaborate with legal and compliance teams to address emerging regulatory needs.

Revenue Growth and Profitability

• Develop strategies to maximize product revenue, profitability, and market share.
• Identify opportunities for monetization, including subscription models, partnerships, and upselling strategies.
• Collaborate with finance and leadership teams to align product initiatives with business objectives.

Leadership and Mentorship

• Mentor and guide junior product managers and cross-functional teams to foster professional growth and skill development.
• Build and maintain a culture of innovation, collaboration, and accountability within the product team.
• Represent the product team in executive-level meetings and provide strategic recommendations.

Partnership Development

• Forge and manage relationships with key external partners, including technology vendors, industry collaborators, and stakeholders.
• Explore and negotiate strategic partnerships to enhance the product offering and reach.

Qualifications

Role Requirements.

• Bachelor’s degree in business, Computer Science, Engineering, or a related field. A Master’s degree or additional certifications in Product Management or Fintech is a plus.
• 5+ years of experience in product management, preferably in fintech, telecom, mobile money, or e-commerce sectors.
• Proven track record of launching and managing successful digital financial products.
• Experience with customer-centric design and development methodologies (Agile, Scrum, etc.).
• Strong understanding of mobile money, MVNO, and e-commerce platforms.
• Data-driven decision-making skills with the ability to analyze metrics and KPIs to optimize product performance.
• In-depth knowledge of the fintech landscape, especially in the African context.
• Strong understanding of regulatory requirements in mobile payments and telecommunications.
• Excellent project management skills to drive product development from concept to launch, coordinating cross-functional teams.
• Ability to understand customer needs, pain points, and market trends, and translate them into product features and innovations.