Job at World Food Programme (WFP)

The packaging requirements for grain and pulses is significantly different than those used for fortified pastes such as the lipid-based nutrient supplements and dietary supplements like micronutrient powders. With this diversification, increasingly various packaging solutions will be necessary to protect the food. The humanitarian food supply chain is long and challenging, and therefore packaging plays a critical role in protecting food safety, maintaining food quality, facilitating storage and handling while seeking at reducing the impact on the environment to a minimum.

Purpose of assignment: Operational position to support head quarter and regional bureaux to improve all aspects of packaging used or needed in the humanitarian food supply chain to ensure a higher degree of safety for consumers, better food quality throughout the product shelf-life and lowered environmental impact.

ACCOUNTABILITIES / RESPONSIBILITIES: 

• Ensure good implementation of projects aiming at improving packaging quality, safeguard of food safety and quality supply chain efficiency, sustainability
• Ensure good practices in terms of storage and transport are implemented in WFP and partners warehouses
• Lead assessments and trials for new packaging with suppliers and warehouses
• Work closely with food manufacturers and packaging suppliers to help them meeting WFP requirements
• Manage food incidents related to packaging
• Support in reviewing WFP manuals and documents related to packaging
• Transitioning packaging specifications into the specifications module of FOSTER, WFP's quality management system
• Support the development of packaging training for internal use
• Support packaging compliance tests initiative
• Support on other tasks as required and other regional bureaux (80% Regional Bureau East Africa and 20% other Regional Bureaux)

DELIVERABLES AT THE END OF THE CONTRACT:  

• Work on projects that will demonstrate the impact of improvement on WFP operations. 
• Packaging specifications available into the specifications module of FOSTER, WFP's quality management system.
• Food packaging incidents addressed and closed.
• Food manufacturers and packaging suppliers enhanced.
• Other as necessary

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Education:

• Advance University Degree in packaging technology, packaging engineering or other related field or First University degree with an additional years of related work experience and/or training/courses.

Experience:

• Minimum 3 years of work experience, preferably in the area of flexible packaging and/or multiple materials. 
• Proven project management experience is required.
• Experience in R&D or factory within the food industry is highly desirable.

Knowledge and Skills:

• sound theoretical understanding of food technology, especially in the field of packaging
• good understanding of food packaging requirements and supply chain practices
• good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals

Languages:

• Fluency (level C) in oral and written English 

Deadline for applications: 13 June 2022

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JOB PURPOSE

The IT Asset focal point is accountable and responsible for implementing the Service IT Asset & Configuration Management policy and processes ensuring integration with the other IT Service Management processes such as Incident, Problem, Change, and Release Management.

This role will enable IT management to exercise control of IT configuration items and IT Assets ensuring that up-to-date and verified information on the status of service IT Assets and IT infrastructure are made available to other IT service management processes. In addition, this role working in partnership with IT Service Operations defines and develops the organization’s IT Configuration Plan including setting up an automated Configuration Management Database, IT Asset database, and associated processes and controls.

KEY ACCOUNTABILITIES (not all-inclusive)

• Receive and record (if authorized to do it) Technology Unit  (TEC) items in the SAP system after physical inspection and labeling of assets.
• Identify broken and obsolete TEC items available for disposal or repair.
• Assign and receive (For example, reassignment, separation, completion of the loan period) TEC assets from WFP employees and update records in GEMS.
• To perform important daily actions to track, monitor, and safeguard TEC assets.
• Participate in the Physical Count and support the LPE during the reconciliation process.
• Provide input to the LPE regarding (Property Survey Board (PSB)meeting preparations.
• Assist in the implementation of PSB recommendations.
• Proactively flag TEC issues to the LPE and/or management.
• Keep TEC asset records in GEMS updated (For example, Location, Assignee, User Status, or other relevant information)
• Liaising with vendors on the timely repair of IT Assets
• Provide support during installation and decommissioning of IT assets.

DELIVERABLES AT THE END OF THE CONTRACT

• IT assets at WFP RBN are accounted for (Total count of assets, Where the assets are, the value of each asset., active and expired warranties, when the assets were acquired and the expected life cycle of IT assets.
• Help guarantee accuracy of IT assets records.
• Identification of any risk items which might affect the management of IT assets.
• On-going direct support to WFP asset operations as required across the RBN region.

STANDARD MINIMUM QUALIFICATIONS

Education:

• Degree/Diploma in business information systems, computer science, telecommunications engineering or social sciences, or relevant work experience. Training and knowledge of business analysis methodologies would be an asset.

Experience:

• At least 2 years in an IT environment with progressively responsible professional experience in IT Asset management/ support / System support / Application support in humanitarian aid operations.

Knowledge & Skills:

• In-depth knowledge of IT asset management, installation, support, and disposal procedures.
• Experience in business analysis troubleshooting procedures, such as diagnosis and rectification of errors.
• Customer-oriented oral and written communication skills.

Languages:

• Proficiency in English is required.  
• Knowledge of another UN official language is desirable.

Deadline for applications: 14 June 2022