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  • Posted: Feb 10, 2021
    Deadline: Not specified
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  • Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliable
    Read more about this company

     

    Courier Operations Specialist

    We are looking for a Courier Operations Specialist to join our Food Delivery team in Kenya. This person will be responsible to optimise the acquisition, onboarding and activation process of our courier fleet.

    • Support all Bolt's food delivery operations in Kenya
    • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
    • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants
    • Develop and execute strategies to increase our efficiency and solve all kind of operational challenges
    • Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
    • Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements

    Requirement

    • Have 2 years experience in an analytical position
    • Have a data-driven analytical mindset (good Excel skills are a plus)
    • Amazing negotiation and communication skills
    • Be a hustler, not stopping after 20 obstacles a day
    • Be passionate about new technologies and food tech
    • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
    • Experience in product launches or running a business

    go to method of application »

    Restaurant Operations Specialist

    We are looking for a rockstar Restaurant Operations Specialist to join the Bolt Food team in Nairobi. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform

    • Support all Bolt's Food Delivery operations in the city
    • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active restaurants every month and manage the accounts
    • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and restaurants
    • Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
    • Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation

    Requirement

    • Have 2 years experience in an analytical position
    • Have a data-driven analytical mindset (good Excel skills are a plus)
    • Amazing negotiation and communication skills
    • Be a hustler, not stopping after 20 obstacles a day
    • Be passionate about new technologies and food tech
    • You are a problem solver
    • Great people skills. You can easily network with people of all background
    • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
    • Experience in product launches or running a business

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Bolt Back To Home
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