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  • Posted: Feb 11, 2026
    Deadline: Feb 27, 2026
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  • Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...
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    Retail Operations Manager -Nairobi

    Role Objective

    Our client a leading supermarket chain, is seeking an experienced Retail Operations Manager to oversee all store operations and ensure seamless retail performance. The successful candidate will report directly to the General Manager and will be responsible for driving sales, managing teams, and maintaining operational excellence. 
    Core Duties and Responsibilities

    • Formulate and implement store strategies to achieve sales and operational goals. 
    • Lead the retail team, manage arising grievances, leave management, providing guidance and support.
    • Supervise inventory turnover, maintain FIFO, and proactively manage stock replenishment. 
    • Identify outdated or slow-moving products and recommend corrective measures.
    • Source quality products while ensuring ethical procurement and transparency. 
    • Ensure the safety and security of the stores and goods.
    • Participate in monthly, quarterly, and annual stocktaking exercises
    • Addressing queries on variances.
    • Maintain up to date and comprehensive records.
    • Analyze Category and Brand performance, on weekly and monthly basis.
    • Monitor industry trends, competitor activity, and best practices in retail operations. Manage budgets, resources, and vendors and ensure efficient use of resources.
    • Enhance brand visibility and awareness campaigns in order to achieve the store ‘s objectives.
    • Analyze consumer behavior and understand customer preferences.
    • Receive goods, stack them according to the recommended store layout, and update the computer system with all stock movements.
    • Ensure compliance is achieved at all levels for the store, regulations and all appropriate licenses are up to date.

      Job Specifications and Qualifications

    • Degree in Business Administration, or related field.
    • At least 3 years’ experience in Retail Management Experience working in a supermarket will be an added advantage.
    • Demonstrated expertise in procurement processes, emphasizing ethical practices and transparency.
    • Knowledge of the SAGE system or a similar software will be an added advantage.

    Key Competencies

    • Knowledge in merchandising and store layout optimization 
    • Report Writing skills and operational documentation skills.
    • Strong analytical and statistical skills.
    • Excellent leadership skills.
    • Strong communication skills
    • Results-driven mindset
    • Adaptability and flexibility in a fast-paced environment.
    • High Integrity and professionalism.

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    Service Coordinator

    Role Objective

    Create a positive first impression for hotel guests by offering a warm welcome, coordinating guest flow efficiently, and fostering pleasant interactions to ensure exceptional customer satisfaction.

    Core Duties and Responsibilities

    • Manage multiple responsibilities, including handling reservations and coordinating guest seating arrangements.
    • Clean the front of the restaurant, particularly the door handles and windows.
    • Maintain cleanliness at the restaurant entrance, including doors, handles, and windows.
    • Welcome guests courteously and ask whether they are first-time visitors.
    • Work closely with service staff to determine appropriate seating availability.
    • Always have a smile on regardless of actual attitude or personal matters you are dealing with.
    • Say bye to customers as they leave the restaurant and also encourage customer’s restaurant hopes to see them again.
    • Bid farewell to departing guests and encourage repeat visits.
    • Respond to calls, manage bookings, and process takeaway orders where applicable.
    • Address customer concerns promptly and ensure complains are resolved in good time.
    • Liaising between the other employees and the management and acting as a mediator in case of a dispute 
    • Provide guidance to newly recruited hospitality staff.
    • Contribute with innovative ideas toward the restaurant’s layout and ambiance design.
    • Reporting about everyday business of the restaurant to the management and bring to their notice if any problem has come up. 
    • Provide effective communication between kitchen personnel and front-of-house staff.

     Job Specifications and Qualifications

    • Certificate/Diploma in Food and Beverage or Hospitality or related area.
    • At least 3 years Previous experience in hospitality, service experience
    • Proficiency in Ms Office Suite

        Key Competencies

    • Strong customer service skills
    • Ability to thrive in a fast-paced, high-energy environment
    • Excellent verbal and interpersonal communication skills
    • Excellent organizational skills 
    • Attention to details.
    • Adaptability and flexibility 
    • Ability to collaborate effectively with a team.
    • Supervisory and leadership skills

    go to method of application »

    Commercial & Property Counsel- Nairobi

    Our Reach

    We are a trusted partner on the recruitment panels of over 15 law firms in Kenya we provide you with direct visibility to top-tier hiring managers and exclusive roles that aren\'t always advertised publicly. Whether you are looking for a lateral move or a step up into a specialized practice area, placing your CV with us ensures your profile is prioritized by the firms that matter most.

    Role Objective

    A well-established mid-sized law firm with a strong presence in commercial and property law is seeking to recruit a Commercial & Property Counsel to strengthen its growing practice.

    Core Duties and Responsibilities

    • Prepare and review conveyancing documents and other legal documentation.
    • Render legal advisory services on issues concerning land and real estate. 
    • Sending terms of engagement and estimates of fees and disbursements
    • Manage client matters involving the Lands Registry, National Land Commission, Survey of Kenya, and relevant county authorities.
    • Engage and correspond with clients and relevant stakeholders, including financial institutions, property agents, and valuation experts. 
    • Provide legal counsel on commercial and corporate transactions, particularly those involving property and real estate matters.
    • Lead negotiations and undertake the drafting and review of commercial agreements, ensuring proper execution and compliance.
    • Advise clients on the legal procedures involved in the acquisition and disposal of property.
    • Undertake due diligence on conveyancing matters, draft agreements for sale and completion documentation, and carry out the registration processes.
    • Prepare property lease agreements & ensure contracts are duly signed as scheduled.
    • Coordinate with regulatory bodies, government agencies, lenders, estate agents, valuers, and surveyors in relation to client transactions.
    • Contribute to business development initiatives by maintaining strong client relationships with existing clients. 
    • Ability to prepare security documents

    Any other duties as assigned.

      Job Specifications and Qualifications

    • Two (2) years Post admission experience in a busy law firm.
    • An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.
    • A valid practicing certificate.

        Key Competencies

    • Strong interpersonal and communication abilities.
    • Ability to work under pressure. 
    • Upholds a high standard of integrity and professional conduct.
    • Exceptional writing and report skills.
    • Excellent research skills and drafting of legal documents.

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.

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