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  • Posted: Apr 29, 2021
    Deadline: May 5, 2021
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  • Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company

     

    Senior Officer; Fraud Detection & Analytics - (21000186)

    DESCRIPTION

    We are pleased to announce the following vacancy in the Ethics & Compliance Department within the Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Senior Manager; Fraud Detection, Ethics & Compliance, the successful candidate will provide support on Fraud Detection initiatives through proactive and accurate analytics and undertake monitoring activities to achieve fraud performance KPIs and drive improved customer experience.

    Key Responsibilities:

    • Monitor unusual data patterns and derive insights that may indicate fraud/ unethical conduct, spot suspicious trends, and potential fraud risks.
    • Support in development, validation, measurement and optimization of fraud detection rules and models to meet performance KPIs of fraud controls.
    • Develop and maintain dashboard for fraud demand insights.
    • Participate and support fraud demand reduction initiatives.
    • Participate in resolution of Fraud related escalations from internal and external stakeholders.
    • Active participation in all fraud monitoring initiatives.

    QUALIFICATIONS

    • A graduate with a degree in Business, IT, or Engineering.
    • Professional certification in IT or Data Analytics.
    • At least 3 years’ experience in generating insights from large datasets.
    • Experience in use of data analysis tools
    • At least 3 years proven experience in a telecommunications environment.
    • Highly developed interpersonal and communication skills.

    go to method of application »

    Principal Officer; Fraud Detection & Analytics 

    DESCRIPTION

    We are pleased to announce the following vacancy in the Ethics & Compliance Department within the Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Senior Manager; Fraud Detection, Ethics & Compliance, the successful candidate will lead in the design, delivery and monitoring of fraud prevention and detection initiatives to respond to current and emerging fraud risks while driving improved customer experience.

    Key Responsibilities:

    • Develop and correlate insights on current and emerging fraud trends and derive critical information to aid in decision making and performance benchmarks for fraud controls.
    • Lead in the development and optimization of fraud rules and models in response to current and emerging fraud trends.
    • Responsible for integration and optimization of fraud automations with business systems, and required data feeds aimed at improving detection ability and control environment;
    • Setup of tracking mechanisms to monitor fraud KPIs and conduct deep dives geared towards success of the fraud initiatives within strict timelines.
    • Collaborate with the various squads towards implementing short to medium term fraud controls
    • Active participation in fraud reviews and other fraud monitoring initiatives.

    QUALIFICATIONS

    • A graduate with a degree in Business, IT, or Engineering.
    • A professional certification in Risk management or Information systems.
    • At least 5 years in data analytics environment generating business insights by running ad-hoc analysis and have proven experience in a telecoms environment.
    • Experience in systems development and integration experience in multiple platforms.
    • Ability to manage and coordinate multiple projects simultaneously with strict deadlines to deliver on commitments.
    • Highly developed interpersonal and communication skills.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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