Job Opportunities at AGL- Africa Global Logistics

Sales Performance

• Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
• Develop and apply pricing structures for key customers and perform negotiations on contracts and conditions with key customers.
• Analyze and suggest strategies to react to changing business trends.
• Conduct client visits based on target prospects.

Customer Service

• Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
• Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
• Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
• Participate to the monthly account reviews.
• Analyze and profile client accounts based on performance, value, potential and generate periodic reports.
• Generate monthly sales operations reports for submission and consultative review with management.
• Keep Management updated on customer needs and relevant market intelligence.

Profile

• Degree in Marketing or related fields
• Clearing and Forwarding knowledge

go to method of application »

Based in Nairobi and reporting to the Supervisor, the candidate will be responsible for:-

• Coordinating the operations control of all ANT files.
• Coordinate with ANT file operators/supervisors and the back office disbursement control function to ensure the disbursement control of the ANT files is done within 1 month of the file's archiving /final invoicing in the system.
• Check for compliance of file management to company procedures and approved SOP.
• Systems super user – SPOT, EDOC, SARISSA (internal systems)
• Ensure all files are handled with utmost confidentiality and compliance to statutory requirements and company policy
• Operationally responsible for all archiving functions at ANT – Physical archiving (on and offsite) as well as online archiving (EDOC system).
• Physical archiving of all ANT files in coordination with all file operators/supervisors.
• Online archiving of all ANT files in the online archive / record systems EDOC / SARISSA in coordination with all file operators / supervisors.
• Oversee the administrative requirements of the ANT facilities and staff to ensure operations as per company business requirements.
• Oversee the ordering and distribution of office supplies.
• Oversee and coordinate the daily maintenance with relevant service providers (IT, access, security, cleaning schedules).
• Co-ordinate general approved activities (travel/ taxi/ petty cash…) for the ANT team.
• Keep Management updated on staff / facility requirements to enable normal company operations.

Profile

• Diploma in business management
• Three years experience