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The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting...
Job reference number PM/ICT/2018
Are you passionate about technology, with very strong organizational skills and the attitude and the ability to get things done? Are you looking for a challenging, fast-paced role managing a range of ICT projects?
We desire a self-motivated individual who can thrive in an agile environment, while interacting and communicating effectively with other team members. This position requires extensive experience implementing projects in either waterfall or agile frameworks coupled with sound analytical ability. The ideal candidate will help define and oversee all aspects of project planning including schedules, resource allocation, and scope. He/she must understand new technology as it comes together, track cross-functional tasks and deliverables to achieve on-time results, which are of a high quality. We want someone who thrives in a fast-paced environment and who has a deep understanding and grasp of agile principles and concepts.
Reporting to the Head – ICT Projects, the Project Manager’s primary ongoing responsibility will be management of projects to ensure that the expected objectives are delivered on time, within budget, with high quality and realization of benefits. The role holder will ensure the application of appropriate skills, tools and techniques to project activities during the project life cycle, addressing the various needs, concerns and expectations of the stakeholders and balancing the competing project constraints of Scope, Quality, Schedule, Budget, Resources, and Risk.
The successful jobholder will be expected to:
The successful jobholder will be required to possess the following qualifications: -
Job reference number HPIF/CIBD/2018
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons. Are you passionate about technology, with very strong organizational skills and the attitude and the ability to get things done? Are you looking for a challenging, fast-paced role managing a range of building projects? If so then read on.
We seek to recruit candidates with a proven track record of driving results, strong business and financial acumen and good understanding of Real estate and Projects Finance. If you possess excellent relationship management skills and a strong track record in managing complex, multi-national/key account portfolios in this space then this is an opportunity for you.
Reporting to the Head – Mortgage Finance, the Head Projects & Infrastructure Finance will co-ordinate and supervise the project process from the conceptual development stage through to final stage and ensure the project is completed on time and within budget and scope by offering the relevant technical and administrative support.
The Role
The successful jobholder will be expected to:
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications: -
Job reference number PHM/CIBD/2018
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.
We are looking for experienced professionals with good interpersonal skills, highly organized with follow up and top-notch reporting skills. To succeed in this role, you ought to be passionate, and have deep understanding of commercial real estate industry and marketing, be attentive to detail, and be a creative, marketing oriented individual with excellent communication skills.
Reporting to the Head – Mortgage Finance, the Property Hub Manager will be responsible for property sales and mortgage origination. He/she will ensure conversion of short-term projects loan to long-term mortgage loan by planning, coordinating and monitoring of the virtual and physical property hub objectives including solutions and services provided to end user mortgage customers.
The Role
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications: -
Job reference number TAE/ICTQA/2018
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.
We are looking for a highly passionate and motivated individual who will put quality assurance and process automation at the forefront to build highly reliable products for our users.
The Role of the Test Automation Engineer will entail the design, build, test, and deployment of effective test automation solutions. To fulfill this role the Test Engineer will require a strong understanding of different testing strategies, approaches and techniques and the technical ability to apply appropriate automation technologies to meet the short and long term goals of the testing organization. The role objective is to automate as much of the testing effort as possible with a minimum set of code / scripts and building a robust set of regression testing suite through the adoption of appropriate application testing approaches as well as system development techniques. The focus will be to reduce the manual effort required in testing to reduce the effort needed by both technical and business teams in performing user acceptance tests as well as system regression. The role will also ensure reduced time to market in getting solutions out to business while at the same time reduce the risk of system failing once they are deployed.
The Role
The successful jobholder will be expected to:
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications: -
Job reference number CEM/RBB/2018
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom bank” is the place for those looking to new horizons.
You are widely experienced in Customer Service and you have consistently taken leadership of the customer experience and service function and delivered exceptional results. You quickly implement profitable strategies to not only grow customer base but also ring-fence and ensure retention of existing ones. You are driven by results and passionate about service excellence. ‘The customer’ is central to all your decision making. You quickly think of ways to not only track customer experience but also devise new initiatives and engagements that ensure customer’s needs are exceeded at all times. You are a people person, you think on your feet and stay on top of key assignments and deliverables.
Reporting to the Head – Customer Experience, the role holder will be responsible for assisting the head of customer service in driving the Bank’s Customer Experience Strategy for increased wallet share, repeat business and customer retention. The role holder will also be required to ensure continued improvement and implementation of customer experience and service policy at all levels as well as ensure that quality customer experience and service standards are maintained at all customer touch points within the bank.
The Role
Specifically, the successful jobholder will be required to:
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
As a customer-centric financial institution, we are on a mission to help our customers succeed by providing highly personalised services to deliver that personal touch. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. As the Head, Product Development, you’ll help make this happen. You will work with other stakeholders to develop value added mortgage finance solutions that straddle across business segment and constantly do enhancement and innovation of existing product capabilities to address the ever-changing requirements and increased product competitiveness.
We are looking for a brilliant, dynamic and self-driven professional with a wide degree of creativity, latitude and an edge for product innovation and enhancement. If this sounds like you then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for you, here, it can only get more exciting for you; as you get to stretch yourself to new horizons, with opportunities at every step of your career!
Reporting to the Head – Mortgage Finance, the role holder will be responsible for overseeing growth, penetration and quality initiatives of the mortgage finance products through analysis, benchmarking and service process improvement. The role holder will also be responsible for initiating and conducting market research and intelligence, doing product design & development and customer need analysis as well as launching of new products.
The Role
Specifically, the successful jobholder will be required to:
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number by 21st May, 2018.
We are an equal opportunity employer.
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