Job Opportunities at Standard Chartered Bank Group

The Role Responsibilities

Leadership

• Works with country head of legal, Kenya and east Africa and other team members to ensure coverage of all legal work which is not specifically aligned to one business, material disputes, hr legal matters, commercial contracts, acquisitions and projects undertaken at country level.
• Proactively engages with the regulators to keep ahead of the regulatory and legislative agenda affecting the business and to effectively appraise the business of any material changes and risks identified as well as conduct training for relevant departments. 

Business partnering

• Drives the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and cooperative environment.
• Executes and provides advisory for transactions and cases in a timely and effective manner.
• Effectively manages the process of engaging external counsel, including providing effective instructions to external counsel and negotiating appropriate fee structures for the specific transactions / cases in question.
• Uses technical knowledge of all business products undertaken in Kenya to provide sound, technical product, legal and transactional advice to the business and to anticipate the impact of legal developments on the business and communicate such impact to the business.

Legal and product risk

• Leads in the proactive and strategic identification of material legal risks in the business, including those related to products - both existing products and those under development - and customer segments. To provide legal input during product design and drafting of product documentation.
• Influences stakeholders and staff to improve the management of legal risk.
• Contributes to the legal team’s risk governance process through providing a holistic perspective on legal risk policies and procedures and ensuring consistency in the country approach to legal risk management.
• Works with country head of legal, Kenya and east Africa to manage the process of engaging external counsel, including providing effective instructions to external counsel and when required, negotiating appropriate fee structures for the transactions / cases in question.
• Promote alternative dispute resolution as a means of quick settlement of disputes.
• Establish and maintain relationships with external lawyers agreeing fee structures, billing procedures and levels of service.
• To provide, where appropriate, periodic reports to management on  claims, disputes   and relevant legal developments
• Drafting, negotiating, amending and reviewing agreements and other documents to ensure that the bank’s interest is protected.

Litigation management:

• Attend to legal correspondence, pleadings or orders promptly and proactively ensure all the required documentation is in place. 
• Proactively discuss all new litigation with business and agree appropriate action.
• Review progress of outstanding disputes and liaise with and manage external lawyers to ensure effective representation of the company in legal proceedings. 

Our Ideal Candidate

• Advocate of the high court of Kenya
• Ability to combine strategic perspective with quick execution
• Ability to deliver high quality of work consistently
• Demonstrated track record of creativity, problem solving and follow through
• Effective stakeholder management skills
• Excellent communication skills.

Apply now to join the Bank for those with big career ambitions. 

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The Role Responsibilities

End to End Case Management of Grievance Cases

• Work with Head, ER Kenya & EA and HHR East Africa  to agree on the grievance representative/s to review/ investigate and process the grievances.
• Plan for Grievance Hearing including issuing hearing invite/statement of complaint.
• Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing as the case may be.
• Complete analysis of data/facts and reach a fair and consistent resolution/conclusion which minimises the risk to the Bank. 
• Update ERCMS at the initiation and conclusion of Grievance.
• Update relevant stakeholders with key findings including any disciplinary actions recommended.

End to End Case Management of Disciplinary Cases

• Level of Involvement and support with the Investigations phase based on case nature and complexity.
• Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report.
• Make arrangements for the Disciplinary Hearing including identifying the panel  issuing hearing invite/statement of disciplinary case and provision of evidence.
• Conduct of the Disciplinary hearing through supporting the hearing manager as required.
• Complete analysis of data/facts and reach a fair and consistent conclusion which minimises the risk to the Bank. 
• Update relevant stakeholders with key findings and any relevant information, including any recommendations.
• Update ERCMS at the initiation of the hearing and conclusion of disciplinary hearing and/or appeal.
• Update HRBP and/or PRC team in case of a disciplinary action so that it could be highlighted for any potential P3 impact.

Collective ER Management

• Develop and manage the Bank’s relationships with employee representative bodies in order to support employee engagement, business performance and the Bank’s broader social responsibility priorities.
• Manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
• Undertake collective consultation as required (e.g. collective redundancies, outsourcing, M&A, etc).

Effectively manage key stakeholder relationships.

• Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
• Build internal networks with HRBPs and business stakeholders where required.
• Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
• Collaborate with Labour Ministries development and application of government policy.

Managing employee-related risk

• Provide commentary emerging ER Matters and escalate country ER risks based on trends or any new findings/issues.
• Understand current local employment and discrimination law/case developments and be able to anticipate implications for the Bank.
• Create and implement suitable actions to mitigate identified risks
• Work with HR Legal and external counsel with respect of data disclosure requests, litigation cases and preparation for/ appearance at Labour Court/Employment Tribunal.

Support Education and Training of HR and Line Managers

• Together with the Cluster/Regional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas.

Our Ideal Candidate

Qualifications and Skills

Essential

• • Bachelor’s degree in Social Sciences preferably LLB from Recognized University
  • ER specialist, with a minimum of 5-6 years of work experience.
  • Proven track record and in-depth experience of ER investigations and case management.
  • Strong understanding of the local legislative and regulatory landscape
  • Effective networker and organizational influencer
  • Commercially astute
  • Strong collaboration
  • Ability to clearly and accurately analyse, interpret and communicate relevant and complex information
  • Good coaching, networking, influencing & negotiating skills.
  • Ability to assess risk & identify pragmatic solutions in context of conflicting demands.
  • Ability to develop & gain credibility within the organization in respect of ER expertise.
  • Role model and champion the Bank’s values and behaviours

Desirable

• Experience in an international professional services/ banking environment.
• Proven experience in working in a complex matrix, with demanding and fast paced client groups.
• Experience of ER product & policy development.
• Involvement in collective ER issues e.g. collective communication & consultation in non-unionized environments, TU/Works Council stakeholder management, collective bargaining, etc