Job Opportunities at United Nations Office for Project Services (UNOPS)

Administrative support to talent acquisition and recruitment administration

• Provide support to the HR Associates handling recruitments at various stages of the selection process. This includes administrative support to recruitments and selections, e.g. 
• create vacancy announcements in UNOPS’ online recruitment system
• support with office-wide email circulations for internal positions
• coordinate with local job website(s) for outreach activities for internal positions
• coordinate the scheduling of interviews and written tests, as appropriate, on behalf of the hiring office
• support with plagiarism and AI checks for the written tests
• conduct background checks
• initiate fee-setting exercises
• take minutes during interviews and finalize the overall selection minutes with active input from panel members 
• Build and maintain a fluid relationship with clients through constant communication.
• Support the completion of recruitment processes including offers and rejections, and updating the status of recruitment cases in the on-line information system in line with UNOPS policy. 
• Prepare recruitment files and other process approvals. 
• Support efficient, timely, and client-focused selections of new personnel. 
• Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

Support process improvements and HR knowledge-building initiatives

• Input and update accurate data and information to institutionalize and disseminate knowledge using technology, electronic systems and tools to initiate work and share information with colleagues. 
• Assist with projects in support of recruitment-related initiatives for attainment of business objectives according to corporate HR strategy.
• Contribute to corporate HR initiatives and knowledge networks by assisting with the collection of data on trends, risks and opportunities and by providing collaborative synthesis of lessons learnt and dissemination of best recruitment practices. 
• Support the delivery of training and learning initiatives for personnel on recruitment-related topics.

Impact of Results

The effective and successful achievement of results by the HR Senior Assistant - Recruitment Support Services directly affect the overall efficiency of the team’s administrative services, impacting the office’s capacity to efficiently and effectively service the operational needs of the office/programme. Timely and accountable delivery of services, ensures client satisfaction and promotes the image and credibility of the team and office as an effective service provider in project services and management. This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.

Education:

• Completion of Secondary education is required.
• Bachelor Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines with 1 year experience may substitute required years of work experience.

Experience: 

• Minimum of five years of progressive experience in an international and/or national organization in providing support to recruitments and/or HR generalist services is required.
• One year experience in computers and office software packages, and experience in handling of web-based management systems is required.

Language Requirements:

• Full knowledge of English is required. 
• Knowledge of French is highly desirable.

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 Support to Recruitments and Talent Acquisition:

• Coordinates recruitment and selection processes from beginning to end, e.g. 
• create vacancy announcements in UNOPS’ online recruitment system
• support with preliminary shortlist in line with the established SOP
• administer written tests including plagiarism and AI checks
• coordinate the scheduling of interviews and written tests, as appropriate, on behalf of the hiring office
• conduct reference checks
• initiate fee-setting exercises
• take minutes during interviews and finalize the overall selection minutes with active input from panel members (English-language panels)
• create ICA awards in the UNOPS ERP system, uploading all supporting documentation to the document manager
• prepare offers to candidates and answer their questions
• Serve as the HR Representative on interview panels.
• Review supporting documentation to ensure completeness of hire packages and support submissions for review by the appropriate panel, e.g. ASB, ASP, LCPC, HQCPC.
• Ensure best practices are used for effective and efficient talent acquisition in line with UNOPS policy.  
• Ensure policy compliance to all recruitment processes.
• Guide clients through recruitment and selection processes. 
• Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
• Answer questions and follow-up with personnel and management to ensure completion of recruitment in electronic information systems. 
• Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
• Set up and maintain reference files/records. 
• Support efficient planning and management, including liaising with internal clients/hiring managers to anticipate  their recruitment needs, developing recruitment plans, setting-up and maintaining dashboards to monitor the status of recruitments and recruitment KPIs.

Recruitment Guidance Services

• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Research of precedents and analysis of merits of specific requests (for example waivers of recruitment policies); presentation of recommendations, taking into account institutionalized exceptions, and submission of recommendations for the approval of departure from established policies, procedures and  guidelines. 
• Provide advice and guidance to personnel on administrative procedures, processes and practices related to recruitments and the technical administration of personnel in the ERP.
• Act as liaison between unit and internal and external clients and focuses on a positive client experience and a business partnering approach.
• Advise hiring managers and guide personnel on UNOPS recruitment policies and processes and best practices.
• Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

Knowledge Building and Knowledge Sharing

• Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices vis-a-vis recruitments.
• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  
• Organize, facilitate and/or deliver training and learning initiatives for personnel on recruitment-related topics including to less experienced/new personnel in the team.
• Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 
• Undertake research on a range of HR related issues and contribute data as well as draft notes/reports.
• Support the communication on HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
• Contributes to knowledge management projects. 
• Support process efficiency initiatives. 
• Provide input to the development and maintenance of corporate systems and tools.

Education

• Completion of Secondary education is required. 
• A Bachelor degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines with 2 years experience is desirable and may substitute for some of the required years of experience.

Experience:

• Minimum of six years of relevant experience in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services is required.
• One year experience in computers and office software packages, and experience in handling of web-based management systems is required.