Job Vacancies at Capital Recruit

We are seeking a highly motivated and experienced Freelance Recruiter to join our global recruitment team. The ideal candidate will be responsible for sourcing & screening top talent in various industries. This role requires a strategic thinker with a proactive approach to matchmaking and a deep understanding of the recruitment process.

Key Responsibilities

• Develop and maintain a thorough understanding of client needs and requirements.
• Source candidates using a variety of search methods to build a robust candidate pipeline.
• Screen candidates by reviewing CVs and job applications, and performing phone screenings.
• Compile weekly reports on recruitment activities, market feedback, salary benchmarking, and other relevant metrics.
• Ensure a smooth and positive candidate experience throughout the recruitment process.
• Stay abreast of recruiting trends and best practices.

Requirements

• Minimum Diploma in Human Resources or related field.
• Proven experience as a recruiter, with a track record of successful placements.
• Strong understanding of recruitment processes and candidate selection methods.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently with minimal supervision.
• Strong organisational and time management skills.
• Proficient in the use of recruitment software and candidate databases.

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We are looking for an enthusiastic and customer-focused individual to join our team as a Business Development Representative (BDR). In this role, you will play a pivotal role in identifying new business opportunities, establishing client relationships, and contributing to our company's growth. The ideal candidate should excel in communication, problem-solving, and possess a deep passion for technology.

Key Responsibilities:

• Prospecting and Outreach: Identify and reach out to potential clients through various channels, including cold calling, email campaigns, and networking.
• Client Engagement: Build and nurture strong relationships with clients by understanding their needs and offering tailored solutions.
• Sales Presentations: Deliver compelling product pitches and presentations to potential clients, showcasing the value of our SaaS products.
• Sales Targets: Meet or exceed monthly/quarterly sales targets and report on sales activities.
• Market Insights: Stay updated on industry trends, competitors, and market conditions to identify opportunities and share insights with the team.

Requirements:

• Minimum of 1-2 years of sales experience, preferably in a SaaS or technology-related field.
• Proven track record in sales or business development.
• Exceptional fluency in English (both verbal and written).
• Strong communication, negotiation, and problem-solving skills.
• Tech-savvy and comfortable with CRM systems.
• Team player with a results-oriented mindset.
• Willingness to work in shifts to cover different time zones
• Must have access to uninterrupted high-speed internet.
• Must have a reliable, up-to-date computer or laptop.

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We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries, and supporting our users in maximizing the benefits of our SaaS products. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a passion for technology.

Key Responsibilities:

• Customer Interaction: Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Problem Solving: Identify, analyze, and resolve customer issues related to our SaaS products.
• Product Knowledge: Maintain in-depth knowledge of our software's features, capabilities, and updates.
• Feedback Collection: Gather customer feedback and collaborate with the product team to enhance user experience.
• Documentation: Accurately document customer interactions and resolutions in the CRM system.
• Training and Support: Assist in creating training materials and guides for users.

Requirements:

• Education: High school diploma or equivalent; further education or certification in customer service is a plus.
• Experience: Minimum of 1-2 years in customer support, preferably in a SaaS or technology-related field.
• Language Skills: Fluency in English (both verbal and written) is essential.
• Technical Proficiency: Familiarity with CRM systems and practices; comfortable with technology and learning new software.
• Communication Skills: Excellent communication and interpersonal skills.
• Problem-Solving: Strong problem-solving skills and attention to detail.
• Availability: Willingness to work in shifts to cover different time zones.