Job Vacancies at Emerge Egress Consulting

Role Objective

• The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel's property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and ensuring a safe, comfortable environment for both guests and staff

Core Duties and Responsibilities

• Executes emergency procedures in accordance with hotel standards.
• Maintains engineering department staffing levels so as to provide for optimal performance 
• Establishes daily work assignments, and directs flow of same to completion
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction 
• Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel\\\'s facilities.
• Manage a team of maintenance staff and external vendors to execute maintenance projects.
• Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
• Develop and maintain emergency response plans for various scenarios.
• Assist in budget planning and management related to facilities maintenance and repair.
• Maintain a clean and well-maintained environment to enhance the guest experience.
• Address guest concerns related to facilities promptly and professionally.
• Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
• Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
• Maintains a fire Log book including all statutory checks and inspections.
• Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
• Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
• Develop and implement comprehensive facility maintenance and management plans. 
• Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
• Conduct routine inspections to ensure compliance with legal and regulatory requirements. 
• Oversee fire prevention, emergency response planning, and risk mitigation strategies.
• Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects. 
• Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency. 
• Identify opportunities for reducing costs through improved resource management and innovative solutions.
• Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
• Develop and implement maintenance schedules and procedures.
• Maintain inventory of supplies and equipment necessary for maintenance tasks.
• Respond promptly to guest requests for maintenance assistance.
• Conduct training sessions for maintenance staff on safety and best practices.
• Perform other duties as assigned. 

Job Specifications and Qualifications

• Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
• At least 5 years relevant work experience.
• Demonstrated expertise in building maintenance, electrical systems, and infrastructure management

    Key Competencies

• Exceptional interpersonal and guest relations skills 
• Ability to coordinate multiple projects and contractors efficiently.
• Excellent organizational and multitasking abilities.
• Strong communication skills.
• Strong leadership and team management skills.
• Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
• Excellent problem-solving
• Strong decision-making abilities.
• Strong budgeting and cost-control skills.
• Familiarity with health, safety, and environmental compliance.

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Role Objective

A leading restaurant in Nairobi seeks an aggressive, proactive individual with drive to manage a marketing team, achieve high revenue and create unique marketing strategies for traditional marketing and digital platforms.

Core Duties and Responsibilities

• Conduct market research to identify new opportunities and trends in the hospitality sector.
• Develop business development strategies that generate quality leads for our clients.
• Develop and execute comprehensive marketing strategies and plans.
• Identify new /potential opportunities for growth and market penetration.
• Lead initiatives to build and maintain strong relationships with existing clients while ensuring high levels of customer satisfaction.
• Oversee the creation of digital marketing content including online advertisements, email campaigns , field visits, and marketing collateral.
• Monitor and analyze market trends, customer behavior, and competitor activity.
• Lead the development and execution of surveys and market research to inform strategic decisions.
• Prepare regular reports on marketing and business development activities and outcomes.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.
• Plan and coordinate corporate events and activities aimed at enhancing brand visibility.
• Represent the Organization in external forums, meetings, conferences, and workshops as needed.
• Establish a sales team to push the organizations service offering to the market.
• Develop work plans, market segmentation and sales strategies for implementation by the sales team.
• Review the current organizational services and make recommendations that will meet the targeted market share.
• Overall responsibility for efficient customer service levels.
• Ensure achievement of monthly targets and objectives.
• Participate in the gathering, analyzing and interpretation of data from competitors, customers and the wider market.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Perform any other duties as may be assigned.
• Implement and manage social media strategies to increase brand awareness, engagement, and lead generation.
• Foster engagement with the target audience by actively involving them in marketing initiatives to enhance campaign effectiveness and drive higher conversion rates.
• Oversee SEO strategies to enhance website visibility and organic traffic.
• Manage and optimize Google Ads campaigns to improve traffic, conversions, and return on investment (ROI).
• Conduct market research to understand industry trends, customer behavior, and competitive positioning, using insights to refine marketing strategies.
• Stay informed about industry trends, emerging technologies, and best practices to drive innovation in marketing efforts.

  Job Specifications and Qualifications

• Diploma/Bachelor’s Degree in Sales and Marketing, Business Administration, Communication, or a related field.
• At least 3 relevant experience in Sales and Marketing.
• Proven track record of successful marketing campaigns and business development initiatives.

Key Competencies

• Strong leadership skills
• Strong aggressive marketing skills
• Excellent negotiation skills
• Business Acumen Skills
• Excellent media relations skills
• High Integrity
• Ultimate Customer Service
• Creativity skills

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Role Objective

• Our client in Hospitality in Nairobi seeks a diligent, creative and flexible Events Manager to join their expanding team. The individual should be up to date with the current trends in the industry.
• The main aim of this role is to ensure that they is proper coordination and relationship management of the entire events process as well as ensuring the business goal of sustainability of the department. 

Core Duties and Responsibilities

• Provide full end to end events planning before, during and after, implementation, and logistical support services. 
• Managing and contacting event subcontractors, vendors and other key stakeholders as required.
• Act as the focal point, develop, and manage relationships with stakeholders and partners and organizations related to individual, corporate and other stakeholders.
• Preparation and execution of all events contracts, oversee that all indications on the agreement are met and meet the client’s needs.
• Source and implement various events for individual, corporate, virtual and hybrid events.
• Develop and execute full communications plans for each event and the strategy for the events. 
• Drafting of concepts and themes creatively to suit each of the clients’ needs and satisfaction.
• Design various events program depending on the needs and preferences of each client.
• Developing and managing events reports in a timely fashion.
• Design Organize and Coordinate the development of event materials for attendee and other promotional items or packs.
• Conceptualizing and implementing event concepts and themes.
• Ensuring that set-up, tear-down, and clean-up operations are done to the organization’s standards.
• Liaised with clients to understand their event objectives, preferences, and budget
• Created detailed event proposals and timelines to ensure all elements are aligned with client expectations.
• Engaging in all events promotional and marketing efforts.
• Seeking sponsorships as needed whilst also developing different ideas to bring revenue.
• Maintaining partnerships with vendors and overseeing the set-up, execution and closure of events.
• Any other duties as allocated.
• Addressed and resolved any event-related issues or emergencies promptly.
• Conducted post-event evaluations to assess the success of the event and gather feedback for improvement

Job Specifications and Qualifications

• Bachelors’ Degree in Marketing, Business Management, Hospitality, Communication, or related field.
• At least 3 years relevant experience in corporate events and budget management.
• Certifications in event planning or related fields is an added advantage.
• Flexibility to travel and flexibility.

Key Competencies

• Highly creative and great at concept planning.
• Strong Time Management Skills
• Admirable organizational and multitasking abilities.
• Commercial acumen skills
• Impeccable attention to detail.
• Conflict Management skills
• Financial savvy, with the ability to adhere to plan budgets.
• Strong communication and interpersonal skills.
• Ability to work under pressure.
• Impressive customer service skills.

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Role Objective 

A law firm in Nairobi seeks to add to their team an individual who is keen in adding value to client satisfaction and eager to contribute to the organizations goals and objectives.

Core Duties and Responsibilities 

• Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner. 
• In charge of overseeing operational and administrative tasks to ensure the office is functioning optimally.
• Preparing briefs, minutes and reports for the meetings.
• Assisting the Partner with personal errands as needed.
• Representing the Partner and management in various meetings.
• Takes on a keen leadership and management role.
• Handling reception and corporate communication via various channels, calls, emails, online and digital platforms.
• Attending to mail, phone calls and other corporate communication tools on behalf of the partner.
• Carry out various secretarial duties for partner and other staff members as required.
• In charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. 
• In charge of ensuring that various bills due are paid on a timely basis.
• Coordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations.
• Handle all maintenance, repairs and operational issues to ensure seamless operations.
• Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc
• Supervisory In charge of staff-Ensuring their issues are well handled, delegating tasks etc 
• Invoicing and ensuring billing and collection of payments is done in a timely fashion.
• Take part in preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time are well achieved.
• Prepare and be an integral part of execution team for office events as needed such as tournaments, sponsorships etc.
• Any other duties as allocated.

Job Specifications and Qualifications

• Diploma in Law/Business Administration and or related field.
• At least 3 years’ experience.
• Proficiency with MS Office Suite

Key Competencies 

• Excellent organizational skills
• Proactive
• High Integrity
• Confidentiality
• Adaptability and Flexibility
• Excellent verbal and written communication skills

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Role Objective:

• The Business Development Officer will play a crucial role in developing and executing strategies that will drive business growth for the firm. The officer will work closely with the firm to increase revenue, acquire new clients while retaining existing ones, identify new business opportunities, build relationships with clients and other stakeholders, and support the firm’s marketing and branding efforts.

Core Duties and Responsibilities

• Develop and implement marketing and business development strategies and activities while keeping an active presence of execution of the firm’s revenue against the strategic plan.
• Conduct market research and analysis to identify potential clients, new business opportunities, and trends in the legal industry.
• Identify and attend industry events, conferences and seminars to promote the firm and generate leads.
• Build and maintain relationships with existing & potential clients and other stakeholders.
• Develop and implement digital marketing initiatives and online platforms including regularly updating the website.
• Identify new and follow up business opportunities for the Firm.
• Contribute to development of business plans and work with Partners to execute BD initiatives.
• Develop RFQs and RFPs and make presentations as needed through the entire process.
• Keep abreast of industry news for opportunities.
• Collect, monitor feedback and maintain a high degree of client satisfaction.
• Identify opportunities for thought leadership and other marketing and campaign ideas to increase brand awareness within the practices.
• Serve as point of contact during and for various office events e.g CLE events, conferences, tournaments, sponsorships, hybrid events etc
• In charge of client handling and resolving of complaints, receiving and analysis of feedback and delighting clients in response to their needs.
• Track complaints from the Firm’s clients to resolution.
• Any other duties as allocated.

Job Specifications and Qualifications

• Bachelor’s degree in marketing or its equivalent from a recognized institution.
• Minimum of 3 years of experience in business development or marketing, preferably within a professional services environment.
• Proficient in Microsoft Office. 

Key Competencies

• Smart & Critical Thinker
• Teamwork and People Skills
• Strong communication and interpersonal skills, both written and verbal.
• Confidentiality.
• Possess excellent communication and interpersonal skills.
• Strong analytical skills.
• Possess excellent organizational skills.
• Proactive.
• Result oriented.
• Strong attention to detail.
• High integrity.
• Be able to meet strict deadlines and work with minimal supervision.