Job Vacancies at Emerge Egress Consulting

Role Objective

Our client seeks a HR Assistant who will provide vital administrative and operational support to the Hotel’s HR department. You will be the first point of contact for employees regarding daily reporting, daily reporting, addressing staff absences, staffing, and handling HR documentation, compliance with company policies and labor laws, efficient HR Processes etc to ensure seamless operations in the hospitality sector.

Core Duties and Responsibilities

• Serve as the primary point of contact for client inquiries related to HR matters.
• Maintain accurate and up-to-date employee records, personnel files, and HR databases
• Prepare HR documentation including employment contracts, letters, confirmations, and certificates
• Manage staff attendance, leave records, and time-off schedules
• Support recruitment processes including job postings, shortlisting coordination, and interview scheduling
• Assist with onboarding and induction of new staff
• Ensure all pre-employment documentation is completed and filed
• Prepare and submit payroll inputs such as attendance, leave, overtime, and deductions
• Assist with statutory compliance including NSSF, SHA, PAYE, and other deductions
• Support handling of employee queries and HR correspondence
• Assist in disciplinary processes by preparing documentation and scheduling hearings
• Promote adherence to HR policies and staff code of conduct
• Ensure compliance with Kenyan labour laws and internal HR policies
• Prepare HR reports as required
• Coordinate staff training and development activities
• Support staff welfare initiatives
• Screen resumes and coordinate interviews between candidates and Department Heads.
• Conduct background checks and reference verifications.
• Assist in organizing staff appreciation events 
• Act as a neutral point of contact for basic employee grievances or policy questions.
• Ensure the hotel stays compliant with local labor laws and safety regulations (OSHA).

Coordinate uniform ordering.

• Maintain and file accurate daily reporting data, including attendance, shift schedules, and staffing updates.
• Assist in scheduling interviews and onboarding processes for new hires.
• Monitor staff attendance and adherence to schedules, addressing any issues proactively. 
• Draft and review company policies, ensuring alignment with labor laws and organizational standards.
• Assist in preparing and distributing HR-related documents, such as memos and disciplinary notices.
• Provide timely updates on staffing changes, employee performance, and other relevant issues.
• Perform any other HR-related duties as assigned.

  Job Specifications and Qualifications

• Diploma or Bachelor’s degree in Human Resource Management.
• At least 2 years’ HR experience (experience in a hospitality environment is an added advantage)
• Knowledge of Kenyan labour laws and HR best practices

    Key Competencies

• Proficiency in MS Office Suite
• High Emotional Intelligence
• High Integrity Skills
• Excellent Organizational Skills

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Role Objective

Our client is seeking a Pastry Chef who will be responsible for the creation, decoration, and presentation of all desserts, breads, and pastries. You will lead the pastry team, manage inventory for specialized and ensure that every sweet finish aligns with the establishment’s brand, guidelines and quality standards.

Core Duties and Responsibilities

• Design dessert menus that balance flavors, textures, and temperatures.
• Oversee & prepare the production of cakes, cookies, artisan breads etc.
• Ensure high-level food styling and presentation for all plated desserts.
• Calculate food costs per dish and manage the pastry budget to minimize waste.
• Order specialty supplies and maintain stock of perishables like dairy and seasonal fruits.
• Train and mentor pastry assistants and ensures the station runs smoothly during high-volume service.
• Maintain a clinical level of cleanliness, following all HACCP and food safety regulations.
• Create new and exciting desserts to renew our menus and engage the interest of customers
• Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
• Check quality of material and condition of equipment and devices used for preparation and baking
• Identify staffing needs and help recruit and train personnel
• Any other related duties as assigned.

 Job Specifications and Qualifications

• Diploma / Certificate in Culinary Arts or Pastry Arts/Production or related area.
• At least 2 years in pastry production in a busy hotel environment.
• Valid Food handlers certificate.
• Knowledge in HACCP.

    Key Competencies

• Technical Mastery in Pastry production
• Creative and Innovative
• Track record of working efficiently in a fast-paced environment.
• Self-motivated and takes own initiative.
• Must be a team player with strong work ethics.

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Role Objective

Our client, a reputable hospitality establishment, is seeking 3 confident, personable, and detail-oriented Front Office coordinators to serve as the first point of contact for guests and visitors.

The successful candidate will be responsible for delivering a seamless front office experience by ensuring professional guest engagement, efficient communication, and smooth coordination of daily reception operations.

Core Duties and Responsibilities

• Welcome and Receive guests courteously and professionally
• Facilitate guest arrival and departure processes in accordance with front office procedures.
• Handle guest enquiries, requests, and concerns, escalating issues when necessary.
• Manage incoming calls, emails, and front desk communication efficiently.
• Provide accurate information regarding hotel services, facilities, and policies.
• Coordinate with housekeeping, security, and other departments to enhance guest experience
• Maintain up-to-date guest records, reservations, and front office documentation.
• Assist with scheduling and coordination of meeting rooms and hotel facilities.
• Ensure the reception and front office areas are clean, organised, and presentable at all times.
• Provide general administrative support related to front office operations.
• Assist with transport arrangements and other services when required.
• Uphold hotel service standards and operational guidelines
• Perform additional duties as assigned by management

  Job Specifications and Qualifications

• Diploma in Front Office, Hospitality Management, Business Administration, Communication or related area.
• Proficiency in MS Office Suite
• At least 2 years relevant work experience.
• Experience working in the hospitality industry will be an added advantage

    Key Competencies

• Strong verbal and written communication skills.
• Excellent customer service orientation
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and organizational skills
• Effective problem-solving abilities
• Professional demeanor and interpersonal skills

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Role Objective

Our client is seeking a Group Project Manager who will be responsible for planning, executing, monitoring, and closing projects across all subsidiary companies. The role requires a highly organized, strategic, and results-driven professional capable of managing cross-functional teams, budgets, timelines, and stakeholder expectations across diverse industries.

This position plays a critical role in ensuring projects are delivered on time, within scope, and within budget, while maintaining quality and alignment with the Group’s overall strategic objectives.

Core Duties and Responsibilities

Strategic Project Oversight

• Align subsidiary projects with strategic goals.
• Support executive leadership in project prioritization and resource allocation.

Project Planning & Execution

• Define project scope, goals, deliverables, timelines, and budgets.
• Coordinate internal teams and third-party vendors.
• Ensure risk assessment and mitigation plans are in place.

Cross-Subsidiary Coordination

• Act as a central liaison between subsidiaries.
• Ensure seamless communication and reporting across all business units.
• Identify operational synergies and efficiency improvements across subsidiaries.

Budget & Resource Management

• Prepare and manage project budgets.
• Track project expenditures and ensure cost control.
• Optimize allocation of human and financial resources across projects.

Monitoring & Reporting

• Track project performance using appropriate tools and techniques.
• Prepare weekly and monthly progress reports for senior management.
• Provide data-driven recommendations for improvement.

Compliance & Quality Assurance

• Ensure projects comply with regulatory and internal policies.
• Maintain high standards of quality across all deliverables.

Job Specifications and Qualifications 

Education

• Bachelor’s Degree in Project Management, Business Administration, Operations Management, Engineering, or related field (Required).
• Master’s Degree (MBA or related field) will be an added advantage.

Experience

• Minimum 5–7 years of proven experience in project management.
• Experience managing multi-sector or cross-functional projects.
• Experience in at least one of the following sectors is an added advantage: agriculture, logistics, events, or e-commerce.
• Demonstrated ability to manage budgets and deliver complex projects successfully.

Key Competencies

• Strong leadership and team management skills
• Excellent organizational and time management skills
• Strategic thinking and problem-solving ability
• Strong financial and budgeting skills
• Excellent communication and stakeholder management
• Ability to work across diverse industries and adapt quickly
• High level of accountability and integrity

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Role Objective

Our client is seeking a Group Marketing Executive that will be responsible for developing and executing integrated marketing strategies across all subsidiary companies under the company. The role requires a creative, analytical, and results-driven professional capable of managing multi-industry campaigns, digital platforms, branding initiatives, and lead generation strategies.

This position plays a critical role in strengthening brand positioning, increasing market share, and driving business growth across the group.

Core Duties and Responsibilities

Marketing Strategy & Planning

• Develop and implement comprehensive group-wide marketing strategies.
• Create annual marketing plans and budgets for each subsidiary.
• Align marketing objectives with overall business goals.

Brand Management

• Ensure brand consistency across all subsidiaries.
• Oversee brand positioning, messaging, and visual identity.
• Develop brand guidelines for the company and its subsidiaries.

Digital Marketing & Online Presence

• Manage social media platforms, websites, and digital campaigns.
• Oversee content creation (graphics, videos, blogs, newsletters).
• Implement SEO, email marketing, and paid advertising strategies.
• Track digital analytics and optimize campaigns accordingly.

Campaign & Promotions Management

• Plan and execute promotional campaigns for agriculture products, events, logistics services, and e-commerce offerings.
• Coordinate product launches and marketing activations.
• Work closely with sales teams to generate qualified leads.

Market Research & Analysis

• Conduct market research and competitor analysis.
• Identify new market opportunities and customer segments.
• Prepare performance reports with actionable insights.

Stakeholder & Vendor Coordination

• Liaise with designers, printers, media agencies, and external partners.
• Coordinate marketing activities with subsidiary managers.

  Job Specifications and Qualifications

Education

• Bachelor’s Degree in Marketing, Communications, Business Administration, or a related field (Required).
• Postgraduate Diploma or MBA in Marketing (Added Advantage).

Experience

• Minimum 3–5 years of experience in marketing.
• Proven experience managing digital marketing campaigns.
• Experience handling multi-brand or multi-sector marketing is an advantage.
• Strong understanding of branding, social media, and performance marketing.

Key Competencies

• Strategic thinking and creativity
• Strong analytical and data interpretation skills
• Excellent communication and presentation skills
• Budget management capability
• Ability to manage multiple projects simultaneously
• Strong organizational and time management skills
• Results-oriented mindset

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Role Objective

Our client, a prestigious hotel, is seeking a polished and service-driven Waiter to deliver an exceptional dining experience to guests. The successful candidate will be responsible for providing attentive, professional, and personalized service while upholding the hotel’s brand standards and enhancing guest satisfaction.

Core Duties and Responsibilities

• Warmly welcome guests and respond promptly to inquiries and special requests 
• Accurately take orders and ensure timely delivery of food and beverages 
• Maintain cleanliness of all work areas and equipment, proper storage and care of.
• Present menu explanations confidently and provide knowledgeable recommendations, including pairings 
• Maintain immaculate table setups (cutlery polishing, linen care, floral arrangements)
• Ensure immaculate station upkeep throughout service.
• Coordinate seamlessly with kitchen and bar and other relevant departments
• Assist with guest queries and requests efficiently. 
• Upselling and cross selling while maintaining a high standard of service.
• Billing, present bills to customers and ensure settlement in accordance with the procedures of the hotel.
• Setting up of the restaurant before and after service as per set brand standards.
• Responsible for service of food and beverages as per set brand standards.
• Take orders correctly and ensure efficient service.
• Promote beverage sales.
• Ensure proper sequence of courses or change in accompaniment is clearly communicated to assist kitchen in preparation.
• Ensure any complaint is addressed or escalated to the relevant authority.
• Professionally resolve service recoveries when needed.
• Support continuous improvement by gathering and relaying guest feedback 
• Any other duties as delegated.

  Job Specifications and Qualifications

• Diploma in Hospitality management, Food and Beverage Service or a related field.
• At least 2 years similar experience in service in a busy high-end restaurant.
• Proficiency in hotel management software.

 Key Competencies

• Commitment to professional values and integrity
• Strong interpersonal and communication skills
• Excellent problem-solving abilities.
• Strong customer-focused approach 
• Adaptable to working in various shifts
• Professional grooming and etiquette

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Role Objective

Our client, a leading hotel, is seeking a results-driven Sales & Marketing Manager

The successful candidate will be responsible for driving sales performance, leading marketing initiatives, managing strategic partnerships, and identifying new business opportunities. The successful candidate will combine market intelligence, leadership, and commercial strategy to achieve sustainable growth.

Core Duties and Responsibilities

• Conduct market research to Identify emerging market trends and new revenue opportunities
• Design and execute integrated sales and marketing strategies
• Manage all communications and ensure high quality experience, pre, during and post engagement.
• Maintain relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
• Lead digital marketing efforts, including social media, email campaigns, and website content.
• Manage the marketing budget and ensure cost-effective use of resources.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market
  position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Oversee the production of marketing materials and ensure brand consistency.
• Formulate and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• Maintain and manage customer databases, communication schedules, and compliance with SLAs.
• Perform other administrative or strategic tasks as assigned by management.

  Job Specifications and Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 5 relevant experience in the same role. 
• Proven track record of successful marketing campaigns and business development initiatives.

Key Competencies

• Strong leadership and team coordination skills
• Excellent communication and negotiation ability
• Strategic and analytical mindset
• High level of professionalism and integrity
• Results-oriented and self-driven
• Innovative and market-focused

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Role Objective

Our client a retail chain outlet seeks a a competent Branch Manager who will be reporting to the General Manager and will be responsible for all retail operations and activities. This role requires agility, leadership skills, and the ability to adapt to rapid changes in the market.
Core Duties and Responsibilities

• Develop and implement a comprehensive plan to achieve the retail chain target.
• Lead the retail team, manage arising grievances, leave management, providing guidance and support.
• Manage stock turnover, maintain FIFO, and identify low stock situations for action.
• Identify obsolete and slow-moving stock items and making relevant decisions.
• Procure goods of high quality while observing transparency and avoiding malpractices.
• Ensure the safety and security of the stores and goods.
• Participate in monthly, quarterly, and annual stockt aking exercises
• Addressing queries on variances.
• Maintain up to date and comprehensive records.
• Analyze Category and Brand performance, on weekly and monthly basis.
• Keep abreast on industry trends, best practices, and emerging technologies in marketing and advertising.
• Manage budgets, resources, and vendors and ensure efficient use of resources.
• Enhance brand visibility and awareness campaigns in order to achieve the store ‘s objectives.
• Prepare and manage monthly, quarterly and annual budgets for the retail store.
• Analyze consumer behavior and understand customer preferences.
• Receive goods, stack them according to the recommended store layout, and update the computer system with all stock movements.
• Ensure compliance is achieved at all levels for the store, regulations and all appropriate licenses are up to date.

  Job Specifications and Qualifications

• Degree in Business Administration, or related field.
• At least 3 years’ experience in Retail Management
• Demonstrated expertise in procurement processes, emphasizing ethical practices and transparency.
• Knowledge of the SAGE system or a similar software will be an added advantage.

Key Competencies

• Knowledge of effective merchandise presentation standards.
• Report Writing skills
• Strong analytical and statistical skills.
• Excellent leadershi skills.
• Strong communication skills
• Agility 
• Results-driven mindset
• Adaptability and flexibility in a fast-paced environment.
• High Integrity.

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Role Objective

We are seeking a highly experienced and visionary Operations Director to lead the strategic growth, operations, and commercial performance of our events company.  This role is designed as a transitionary leadership position, with the successful candidate expected to evolve upon meeting agreed performance and leadership milestones. 

The ideal candidate will bring deep experience in the events industry, strong business acumen, proven leadership ability, and the capacity to scale a creative, fast-paced organization. 

Core Duties and Responsibilities

• Develop and execute the company’s short- and long-term strategic plans 
• Drive business growth, profitability, and market expansion 
• Translate creative vision into commercially viable event concepts 
• Prepare the organization for scale, partnerships, and major clients Operations & Execution 
• Oversee end-to-end event delivery, ensuring excellence in planning, execution, and post-event evaluation 
• Establish and improve SOPs, systems, and internal controls 
• Ensure quality standards, timelines, and budgets are consistently met 
• Manage vendors, suppliers, venues, and key stakeholders 
• Financial & Commercial Management 
• Lead budgeting, forecasting, and financial performance 
• Drive revenue growth through client acquisition, partnerships, and new offerings 
• Ensure cost control and profitability across all events 
• Work closely with finance teams and auditors Team Leadership & Culture 
• Lead, mentor, and develop internal teams 
• Build a high-performance, accountable, and creative culture 
• Oversee recruitment, performance management, and succession planning 
• Act as the senior decision-maker in day-to-day operations 
• Serve as a senior representative of the company to key clients, partners, and sponsors 
• Strengthen brand positioning and market reputation 
• Lead negotiations for high-value contracts and partnerships Governance & Transition 
• Work closely with the Board/Founders on governance and reporting 
• Support long-term organizational sustainability and governance readiness 

  Job Specifications and Qualifications

• Bachelor’s degree in Business Administration, Marketing, Event Management, Hospitality, Communications, or a related field 
• Master’s degree (MBA or equivalent) is a strong advantage 
• Minimum 6 years of professional experience, with at least 2 years in a senior leadership role
• Proven experience in the events, experiential marketing, hospitality, or creative industry
• Demonstrated success in scaling operations and managing large, complex events
• Experience managing budgets, teams, and high-value clients 

 Key Competencies

• Strong leadership and people-management skills 
• Strategic thinking with hands-on execution ability 
• Excellent financial and commercial acumen 
• Outstanding communication and negotiation skills 
• Ability to thrive under pressure and manage multiple projects 
• High integrity, accountability, and professionalism 
• Entrepreneurial mindset with corporate discipline 

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Role Objective

Our client, a well-established construction and design company is seeking an Architecture who will be responsible for leading architectural projects from concept to completion. This role combines creative design with technical coordination and construction oversight to ensure that projects meet both aesthetic goals and practical requirements.

Core Duties and Responsibilities

Concept Development: 

• Translate client needs into conceptual architectural and interior design solutions.
• Develop layouts, mood boards, sketches and 3D visuals.
• Incorporate functionality and aesthetics into design.

Design Documentation:

• Provide architectural and interior design drawings. Floor plans, elevations, sections, detailed layouts etc
• Prepare schedules for finishes, fixtures and fittings
• Ensure drawings are aligned with local building codes, regulations and company standard

Client Consultation & Brief Development: 

• Meet with clients to understand needs, budget, preferences & timelines
• Translate client requirements into design briefs
• Advise clients on feasibility, regulations and possible solutions

Interior Design: 

• Coordinate spatial planning, finishes, lighting & furniture layouts
• Specify materials, color palettes and interior finishes that compliment architectural design
• Collaborate with interior designers to maintain consistency

Compliance & Documentation: 

• Prepare detailed architectural drawings, construction documents and technical specifications
• Coordinate with engineers and consultants (MEP, structural, etc)
• Ensure all plans meet local building codes, zoning laws and regulations

Project Coordination & Management

• Act as liaison between design teams and construction teams
• Supervise and monitor project milestones from concept to completion
• Coordinate design revisions with construction changes on site 
• Manage design changes without compromising quality or vision 

Site Supervision and Quality Control

• Conduct regular site visits to ensure construction aligns with design intent
• Review workmanship and finishes 
• Address and resolve design related issues on site

Budget and Timeline Oversight

• Work with project managers to align design scope with budgets
• Help prepare cost estimates and select cost-effective materials and methods
• Monitor and adhere to project timelines from design to handover

Vendor and Contractor Coordination

• Recommend and coordinate with subcontractors, craftsmen and suppliers
• Ensure materials and finishes meet design specifications and quality standards
• Review shop drawings, material samples and mockups for approval

Handover and Post-Completion

• Ensure final build aligns with design vision and client expectations
• Prepare as build drawings and documentation
• Attend to post completion issues or defects

Key Performance Indicators (KPIs)

Design Quality and Innovation

• Design approval rate -100% of initial designs approved by client without major changes
• Zero Number of design revisions

Project Delivery and Efficiency

• Project design timelines-95% of design deliverables completed on or before the scheduled deadline
• On-time project completion-95% of projects delivered on schedule from concept to handover
• Adherence to budget- 95% of projects delivered within the allocated design and materials budget

Construction & Site Coordination

• Achieve 100% Design Compliance
• -5%  number of On site Design issues (errors, omissions etc.)

Client & Stakeholder Satisfaction

• 100% client satisfaction score on design and build process post project
• 95% of clients return for new projects or refer other based on design satisfaction

Documentation & Compliance

• Accuracy of construction documents (drawing revisions or errors post approval
• Regulatory approval success rate (95% of submitted plans approved by local authorities without resubmission).

  Job Specifications and Qualifications

• Bachelor's degree in Architecture or related field.
• 4+ years of relevant experience in architecture & interior design projects, design-build environments
• Architectural license/Professional membership will be an added advantage
• Proficiency in AutoCAD, SketchUp, Revit, ArchiCAD.3D rendering tools.MS Office & project management tools
• Knowledge of building codes, design standards and regulatory compliance.

Key Competencies

• Strong passion for interior design and a keen eye for aesthetics. 
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent communication, presentation and project management skills.
• Good time management skills.
• Excellent interpersonal skills.
• Strong analytical and problem-solving skills