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  • Posted: Nov 12, 2020
    Deadline: Nov 25, 2020
  • Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
    Read more about this company


    Manager - Private Investigations


     Currently the Bank is seeking additional talent to serve in the role outlined below.

    The Investigations Manager will provide day-to-day guidance and management on investigation issues as follows:-

    • Manage the investigation caseload, monitoring the current status and time-lines of each case
    • Coordinate  investigation missions as necessary with other  investigators, state security agencies, and other stakeholders
    • Work with case intake and analysis staff to obtain information relevant to recommending proactive investigations in accordance with the Bank’s mandate
    • Negotiate and liaise with officials from government, national and international agencies and partner organizations on investigation-related matters
    • Ensure that investigations obtain all potentially available information relevant to the factual determination of cases

    • Ensure that investigations result in well-evidenced, high-quality reports to form the basis of Investigation closure in cases where the allegations are not factually based or where there is insufficient evidence to recommend consideration of administrative or other action
    • Disciplinary action against serving staff members, where appropriate
    • Terminate contracts where clear evidence is found to implicate service contract holders and individual contract holders in serious wrongdoing
    • Referral to national authorities for criminal investigations and prosecutions in appropriate cases
    • Provides timely information to the GM/Head of department on investigation-related matters


    • University degree in Criminology, Management, Finance, Law, or related field;
    • A combination of formal professional training from a national law enforcement or investigations academy or equivalent, and at least 2 years’ additional experience in conducting criminal and/or administrative investigations as an investigator (in addition to the 5 years of investigation experience required below) may be accepted in lieu of an advanced degree.;
    • Formal professional training in a comprehensive range of investigation-related areas.


    • A minimum of 5 years of progressively responsible professional experience in complex criminal and administrative investigations
    • At least three years of experience working within a financial institution or corporate managerial level of investigations.
    • At least 2 years’ experience working in the role of a senior investigator, supervising a team of investigators and managing a large and varied caseload of administrative or criminal investigations

    go to method of application »

    Products Support Team Leader


    The Products support team leader will be responsible of the products life cycle; from inception, user acceptance testing, Go – Live and day-to-day support to the customers. They will ensure that the products meet the product roadmap and strategy objectives as outlined by the product managers and management. The products support team leader will work in partnership with the business technical teams to design, develop, prioritize and implement the products roadmap.

    Job Responsibilities:

    • Monitor systems performance on UAT and production environments.
    • Troubleshoot and resolve escalated technical issues including bugs and errors.
    • Identify and solve challenging business and customer issues with innovative, effective and long-term solutions
    • Support customers when integrating to Finserve solutions as the subject matter expert on the products.
    • Coordinate products and customers Go Live with all stakeholders.
    • In collaboration with the  development team,deploy and provide technical expertise and training on products. 
    • Collect customer feedback, understand consumer behavior and market trends of the products and present to business and technical team for products enhancement.
    • Prepare, analyze and present timely products support report. Including systems status and performance updates on UAT and production.


    • University Degree in Computer Science or related technical field.
    • 3 to 5 years’ experience  supporting end users, and applications preferably in banking and the fintech industry.
    • Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations.
    • Comfortable using tools such as Slack, JIRA and Confluence, Knowledge in  API Management  and use of API Testing tools  e.g. postman
    • Training and experience in HTML, Java, Spring, JavaScript, Node JS, XML/XSD and  JSON.
    • Knowledge in Test-Driven Development and Agile software development are a plus.  
    • Experience working on cloud platforms to perform tasks such as DevOps, Cloud deployments / management and CICD pipeline.    
    • Tech savvy and passionate about systems and products enhancements.
    • Experienced in best practice agile scrum development and lean start up principles.
    • Track record of using qualitative and quantitative data to prioritize and drive decision-making.
    • Excellent people and management skills to interact with customers, colleagues, and third parties,and able to build rapport quickly

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Equity Bank Kenya Back To Home
Average Salary at Equity Bank Kenya
KSh 61K from 82 employees

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