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  • Posted: Sep 21, 2021
    Deadline: Oct 4, 2021
  • Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
    Read more about this company


    Product Manager


    Job Purpose: 

    Provide a seamless and real time products to merchants and the end customers while ensuring all payments are secure and protected by the most effective systems and supported by a highly skilled team. Responsible of the product’s life cycle from inception, product development, Go Live, consumption by the target customer and day-to-day support to the customers. The product manager will work in partnership with the business and technical teams to design, develop, prioritise and implement the products roadmap.

    Job Responsibilities:

    • Manage and support the development and implementation of the Enterprise Business strategy.
    • Prepare and manage the budget, KPIs, targets and other objectives.
    • Develop, organize and execute the products roadmap according to defined customer segments and strategy objectives.
    • Develop the products through market research, and combining the findings with general requirements, specifications, timelines, pricing and planning to complete development and market strategies.
    • Create, implement and enforce procedures and SLAs within the company policy.
    • Develop, maintain and distribute system guides.
    • Develop a business plan to grow the Enterprise business through effective distribution channels.
    • P&L responsibility for the execution of approved plan to drive growth and development of the products. Ensure profitability.
    • Actively participate in projects with other partners, training and workshops, marketing events and campaigns.
    • Manage and monitor day-to-day progress of the products. Monitor systems performance.
    • Identify and solve challenging business and customer issues with innovative and effective long-term solutions.
    • Prepare, analyse and present timely reports. Update on targets, activities, achievements, pipeline and performance.
    • Gather and distil customer and market insights, monitor market trends and feedback and share proposals on the same to the management team in a timely manner. Monitor competitor activity and understand trends in the market.
    • Setting and regularly review pricing policies across the products suite.
    • Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required.

    Key Critical Competencies:

    • A pro-active self-starter who can operate both individually and as part of a team, who is at home with technology, has an enthusiastic approach to their work, able to think out-of-the-box with a high level of attention to detail with limited supervision and within tight deadlines.
    • Excellent communication skills (verbal and written).
    • Ability to proactively monitor customer accounts and take appropriate action applicable.
    • Has a strong sense of innovation.
    • Self-empowered to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
    • Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
    • Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills; and strong leadership skills.
    • Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities.
    • Expertise in change management and process improvement.
    • Excellent people and management skills to interact with customers, colleagues, cross-functional teams and third parties. And able to build rapport quickly.
    • Up-to-date with and understands the latest technology trends, new functionalities and with a desire to continue learning.
    • Enjoys working at a start-up environment and not afraid to jump in and get things done.



    • A bachelor's degree in business or Information Technology from a recognized university.
    • At least 5 years product management experience, with strong coaching and mentoring abilities to get the best out of your team.
    • Proven track record and display of experience in managing a product from; inception, development, Go Live and consumption by the target customer with quantifiable results.
    • Good understanding of the Ecommerce dynamics and the levers that affect conversion, and how to translate that into product functionality. Experience in E-commerce, Marketplace, Open APIs, B2B products is a plus.
    • Comfortable with agile scrum development practices, with a collaborative approach to working with development teams.
    • Experience working on cloud platforms to perform tasks such as DevOps, Cloud deployments/management and CICD pipeline.

    go to method of application »

    Multi-Media Graphic Designer


    Role Description 

    Reporting to Associate Director, Communications, the multi-media graphic designer will be responsible for supporting various business functions through planning, developing and producing print and electronic media artworks, motion graphics and animations that connect with the respective target audience. The role holder will also be required to be conversant with industry trends and familiar with standard graphic design software


    Key Duties & Responsibilities 

    • Create overall layout and design for print and electronic media in adherence to brand guidelines 
    • Conceptualise, design and creatively package commercials, marketing promos, adverts and editorial products 
    • Design and produce materials – both digital and print including signage, brochures, web pages, posters, wallpapers, displays advertisements and more 
    • Create 2D and 3D model animations as well as motion graphics and execute as briefed 
    • Create storyboards that depict scripts and narratives as per business briefs 
    • Create motion graphics for our in-house displays. These include sponsor animations, logo treatments, opens, 
    • headshots, etc 
    • Provide creative concepts as well as make sound recommendations to improve corporate branding 
    • using graphics 
    • Organise and prioritise work and meet strict deadlines 
    • Work closely with the advertising department to create and manage designs from concept through to 
    • final deliverables 
    • Manage multiple projects and remain flexible through multiple revisions while keeping a keen 
    • attention on detail 
    • Execute and manage production of 
    • communications deliverables 
    • Translate project concepts into digital media deliverables 
    • Ensure graphic solutions are optimised for integration, performance, usability and sustainability 


    • Degree or equivalent in one or more of the following areas: Media Arts, Animation, Broadcasting, Video Production, graphic design, journalism and communications or related field 

    • Minimum of three years’ experience in design production 

    Desired Competencies 

    • Passionate and creative artist with a knack for storytelling and attention to detail and with a portfolio/ showreel that showcases this 
    • Competence in industry-standard 2D and 3D software such as Flash, 3DS Max, Maya, LightWave, Softimage, After Effects and Cinema 4D a plus 
    • Proficient in graphic design tools, specifically Adobe CS (such as InDesign, Illustrator, Photoshop) and other design software 
    • Knowledge of CSS, HTML, hands-on experience of content management systems. Skills in HTML5, XHTML/CSS, PHP and JavaScript will be an added advantage 
    • Excellent knowledge in multimedia designs for both print and digital 
    • Ability to keep current with emerging design trends and technologies 
    • Highly time sensitive, respect for planning and tight deadlines, able to cope with pressure and fast paced environment 
    • Strong adaptation skills, result driven, flexible, and strong communication skills 
    • Good work ethic and an entrepreneurial spirit to innovate and thrive in a demanding environment 
    • Strong attention to detail and organizational skills with the ability to prioritize and multi-task 
    • Good at taking briefs and understanding requirements 
    • Loves being part of a creative team and collaborating with design leads 

    Method of Application

    Use the link(s) below to apply on company website.


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