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  • Posted: Nov 16, 2022
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
    Read more about this company

     

    Kitchen Coordinator

    You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate, and resolve issues, and update team your various projects.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • Organize and implement administrative systems & procedures, and perform necessary support duties
    • Serve as a principal source of information for the team
    • Prepare and maintain your department’s records

    Your experience and skills include:

    • Excellent interpersonal and communication skills
    • Ability to prioritize work in an environment with multiple interests
    • Ability to handle complex and confidential information with discretion
    • Competency using a variety of computer softwares

    go to method of application »

    Chef de partie-Mercure Upperhill

    We are looking for a dynamic, forward-thinking and pro-active Chef De Partie of F&B Production responsible for both strategic and operational requirement of the function. This is a fantastic opportunity to further develop competencies and learning in many areas and functions within F&B Production. Be part of a team focussed on driving successful business results.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide.
    • Learning opportunities through our Academies and the opportunity to earn qualifications while at work.
    • Opportunity to develop your talent and grow within your property and across the world.
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

    What you will be doing:

    • Creating and presents the dishes in line with cooking instructions and the supervisor's instructions.
    • Adapts work to fluctuations in guest numbers, special events and particular guests.
    • Helping receive deliveries and tidies food items according to storage guidelines
    • Is responsible for the high standard of the dishes prepared
    • Follows the cooking instructions and preparation processes to the letter
    • Avoids wasting food items
    • Helping with inventories
    • Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
    • Respecting the instructions and safety guidelines for the equipment used
    • Applying the hotel's security regulations (in case of fire etc)
    • Respecting the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

     Your experience and skills include:

    • Vocational diploma in food & beverage studies and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivations
    • National language Perfect knowledge of HACCP guidelines
    • Computer literate (Windows environment)
    • Fluent in the national language

    go to method of application »

    Banquets Manager - Laikpia

    Reporting to the  Food & Beverage Manager, the Banquets Manager is responsible for the fulfilling the client experience in our Hotel. The Banquets Manager will oversee a large team of talented individuals and will be responsible for managing and supervising Banquet events and employees.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following: 

    • All areas of guest service and core standards
    • Daily supervision, coordination and direction of all colleagues in the Banquet.
    • Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows.
    • Maintaining high staff morale and team spirit within the Banquet Department.
    • Leading and coaching all colleagues and leaders in the banquet services department
    • Overall recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs. 
    • Create and implement colleague-training initiatives
    • Implementing meeting and conference service standards. 
    • Creating and implementing a preventative cleaning and maintenance program of all banqueting areas & equipment. 
    • Creating and implementing new processes and procedures to drive the department forward
    • The overall financial success of the department, including day-to-day payroll control, planning yearly capital improvements and exercising control of fixed and variable expenses. 
    • Partner with Meetings and Events partners, along with various Meeting Planners to produce positive Voice of the Guest scores. 
    • Adhere to all budget guidelines that are established for each event. 
    • Work together with the Culinary & Stewarding team to ensure that all food service exceeds guest expectations and to promote teamwork as a strong component of the daily service culture. 
    • Work with the Stewarding team to ensure that all equipment needs are met and all equipment is properly maintained. 
    • Finding creative solutions and proactively solving problems in order to meet a demanding client base. 
    • Creation and implementation of guest preference programs. 
    • Actively involved on a day-to-day basis with creative buffet décor and establishing new ideas. 
    • Work with the Incentives, Conventions and Events Department in order to ensure that revenues and guest satisfaction levels are maximized. 
    • Maintain high level of professional appearance, demeanor and image of self / hotel
    • Consistently offer professional, friendly and engaging service
    • Any other tasks that may be assigned

    Your experience and skills include:

    • Minimum 3-4 years’ experience as a Banquets Leader  within a 5 star hotel/resort 
    • Flexibility to work a variety of shifts, including holidays, weekends, mornings, afternoons and evenings.
    • Strong interpersonal and problem solving abilities necessary.
    • Must be a highly organized person with strong planning skills.
    • Must exhibit command and presence on the floor
    • Must have exceptional working relationships with Culinary, Stewarding, Event Services etc.
    • Goal and results oriented.
    • Analytical skills, strength as a developer and a leader of others are essential.
    • Computer literate in Microsoft Window applications required 
    • University/College degree in a related discipline preferred 
    • Excellent communication and organizational skills 
    • Ability to focus attention on guest needs, remaining calm and courteous at all times 
    • Wine & spirits knowledge and an understanding of Banquet Beverage is preferred  

    go to method of application »

    Banquets Manager - Nairobi

    Reporting to the  Food & Beverage Manager, the Banquets Manager is responsible for the fulfilling the client experience in our Hotel. The Banquets Manager will oversee a large team of talented individuals and will be responsible for managing and supervising Banquet events and employees.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following: 

    • All areas of guest service and core standards
    • Daily supervision, coordination and direction of all colleagues in the Banquet.
    • Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows.
    • Maintaining high staff morale and team spirit within the Banquet Department.
    • Leading and coaching all colleagues and leaders in the banquet services department
    • Overall recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs. 
    • Create and implement colleague-training initiatives
    • Implementing meeting and conference service standards. 
    • Creating and implementing a preventative cleaning and maintenance program of all banqueting areas & equipment. 
    • Creating and implementing new processes and procedures to drive the department forward
    • The overall financial success of the department, including day-to-day payroll control, planning yearly capital improvements and exercising control of fixed and variable expenses. 
    • Partner with Meetings and Events partners, along with various Meeting Planners to produce positive Voice of the Guest scores. 
    • Adhere to all budget guidelines that are established for each event. 
    • Work together with the Culinary & Stewarding team to ensure that all food service exceeds guest expectations and to promote teamwork as a strong component of the daily service culture. 
    • Work with the Stewarding team to ensure that all equipment needs are met and all equipment is properly maintained. 
    • Finding creative solutions and proactively solving problems in order to meet a demanding client base. 
    • Creation and implementation of guest preference programs. 
    • Actively involved on a day-to-day basis with creative buffet décor and establishing new ideas. 
    • Work with the Incentives, Conventions and Events Department in order to ensure that revenues and guest satisfaction levels are maximized. 
    • Maintain high level of professional appearance, demeanor and image of self / hotel
    • Consistently offer professional, friendly and engaging service
    • Any other tasks that may be assigned

    Your experience and skills include:

    • Minimum 3-4 years’ experience as a Banquets Leader  within a 5 star hotel/resort 
    • Flexibility to work a variety of shifts, including holidays, weekends, mornings, afternoons and evenings.
    • Strong interpersonal and problem solving abilities necessary.
    • Must be a highly organized person with strong planning skills.
    • Must exhibit command and presence on the floor
    • Must have exceptional working relationships with Culinary, Stewarding, Event Services etc.
    • Goal and results oriented.
    • Analytical skills, strength as a developer and a leader of others are essential.
    • Computer literate in Microsoft Window applications required 
    • University/College degree in a related discipline preferred 
    • Excellent communication and organizational skills 
    • Ability to focus attention on guest needs, remaining calm and courteous at all times 
    • Wine & spirits knowledge and an understanding of Banquet Beverage is preferred  

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