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  • Posted: Jan 17, 2020
    Deadline: Jan 20, 2020
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  • Jesuit Refugee Service (JRS) is an international Catholic organisation with a mission to accompany, serve and advocate on behalf of refugees and other forcibly displaced persons. JRS undertakes services at national and regional levels with the support of an international office in Rome. Founded in November 1980 as a work of the Society of Jesus, JRS was offi...
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    Matron, Safe Haven

    Job Purpose:

    This is a position based in Kakuma Refugee Camp. The holder will be under the direct supervision of the JRS Safe haven Coordinator and takes responsibility for managing the operation of the JRS safe shelters. She will be actively involved in planning, monitoring, implementation and evaluation of the Safe shelter activities and takes responsibility and attention to individual beneficiaries’ concerns.

    Key Duties and Responsibilities:

    • Work closely with the JRS Safe Haven Matron and the Supervisor on managing the daily operation of the Safe Haven and ensure that clients’ needs are met
    • Ensure safety of clients and to immediately report safety violations to security forces and Safe Haven Coordinator
    • Offer caring presence to the women and children who reside in Safe shelters
    • Attend to individual needs of each client and organize group activities
    • Ensure proper supervision and monitoring of the Safe Haven during night hours and day hours depending on duty
    • keep records and ensure confidentiality of all work carried out in the program including ensuring that admission and discharge forms are collected and filed before a client is admitted or released by referring agencies, maintaining client files and writing daily handover reports
    • Liaise with referring agencies, following up of the client’s cases, recording and reporting visits of referring agencies to beneficiaries and attend SGBV and other inter-agency meetings as required
    • Attend weekly Supervisors’ meetings for reporting and communication when requested
    • Assist in preparing and submitting weekly, monthly, mid-year and annual reports and other reports related to Safe Haven as required
    • Ensuring cleanliness of the residence and allocating duties to the beneficiaries with specific emphasis on hygiene among the safe haven resident.
    • Keep clients records and ensure confidentiality of all work carried out including writing regular case updates for each client and recording daily handover reports
    • Assess the medical needs of clients, ensure timely medical attention in cases of medical emergencies and to inform other Safe Haven Matron and the Supervisor about any medical issues that should be followed up and facilitate access to medical care for Safe Haven clients in the company of security officers.
    • Provide individual and group psychosocial support to the residents and recommend counselling cases to the Safe Haven counsellor.
    • Conduct conflict management and resolution among clients as needed and report when cases are unresolved and need attention of Safe haven coordinator
    • To carry out other duties that may be assigned by the Safe Haven Coordinator

    Skills and Qualifications:

    • Diploma/certificate qualification in a related field e.g. nursing, aid, social work, art/play therapy community development, child protection or related field and at least two years practical working experience preferably in a hospital, safe houses, or school
    • Experience as a nurse-aid will be an added advantage
    • Proven experience in managing people/teams.
    • Experience in working in the field of SGBV, women empowerment and child protection
    • Demonstrated experience and commitment to working with marginalized and vulnerable communities and ability to work in an environment of relief emergency operation
    • Strong and practical skills in peace building and conflict resolution
    • Good knowledge of MS word/Office.
    • Excellent oral and written Kiswahili and English. Knowledge of another language in the camp such as French will be an added advantage
    • Ability to build effective partnership and collaborate with other team members.
    • Ability to work sensitively with vulnerable and refugee population of different ethnic background

    Personal Qualities:

    • Patience, perseverance and ability to work in stressful environment
    • Proactive and self-motivated
    • Ability to mentor young people
    • Be able to endure basic living and working conditions for a duration of time
    • Be able to take initiatives and work without supervision
    • Be open minded, have self-respect , respect the beneficiaries and the community with whom JRS works
    • Adhere to the internal rules especially time for work, JRS Staff Code of Conduct and security rules.

    Conditions

    Contract is for one year, renewable with an initial probationary period of three months. The contract has Health benefits (staff only) and a retirement plan.

    The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time express solidarity with the people served. The salary is calculated with the use of a post-adjustment multiplier and takes into account years of relevant experience and degree of responsibility of the role.

    Salary range: Ksh. 30,000 –40,000 /month

    go to method of application »

    Assistant Safe Haven Coordinator

    Reports to: Safe Haven Coordinator/Project Director

    Contract Type; Fixed term, renewable (with initial probation period of 3 months)

    Salary Range: Ksh 60,000 – 75,000 (Gross).

    Overall Position Description:

    This is a position based in Kakuma. The Assistant safe haven programme coordinator is responsible for the administration and management of JRS Protection Houses in Kakuma, under the direction and supervision of the Safe Haven Coordinator/Project Director.

    Responsibilities:

    • Assist in guiding the matrons, supervisor and other staff to maintain the JRS mission and vision
      Assist in provision of psychosocial follow up of Safe haven beneficiaries
    • Assist in providing psychosocial support to clients referred by other agencies
    • Be a strong focal person on SGBV and PSEA and represent JRS on various forums
    • Assist in training all JRS Staff, refugee staff on SGBV and PSEA using the JRS SGBV manual in collaboration with other coordinators.
    • Facilitate the capacity building activities for Safe haven clients in coordination with partner agencies
    • Assist in peace building and conflict resolution session with safe haven clients
    • Assist in facilitating Safe haven children and adults access education activities
    • Prepare client profile regularly
    • Support all activities at the Safe haven centres through photocopying forms, letter, re-revision of forms
    • Assist in collaborating with Community counselling, mental health and education programs on including SGBV interventions in activities adequately.
    • Participate in In-service trainings and other awareness activities in coordination with other partner agencies
    • Assist in monitoring Safe Haven supplies and assets
    • Assist in maintain appropriate documentation and reporting tools and regularly monitor the relevancy of Safe haven tools
    • Work collaboratively with JRS team and other stakeholders
    • Assist in supervision of the counsellors and the social workers at the center
    • Assist in participating in recruitment and supervision of staff at the Safe Haven program
    • Ensure that services are offered in a professional and ethical manner
    • Participate in needs assessment and monitoring and evaluation of activities
    • Be actively involved in advocacy on behalf of all refugees
    • Offer support to the Kakuma project in other areas as needed depending on your qualification and gifts.
    • The assistant coordinator assists in trainings on Child Protection
    • He or she is a Child Protection officer just like the Program Coordinator

    Desired Qualifications and Professional Experience:

    • · Degree in Law, international law, Political Sciences or related field, Social Work
    • · Job experience: Minimum 2 years of relevant experience with undergraduate degree or 4 – 5 years of diploma certificate.
    • · Excellent interpersonal, listening and communication skills.
    • · Ability to positively influence others and successfully reconcile differences.
    • · Self-starter with a strong results orientation and with high levels of integrity, credibility and dependability.
    • · An energetic team player who can effectively collaborate, and who can stand alone when necessary.
    • · Highly proactive management and coordination skills, ensuring effective and efficient workflow
    • · Ability to work in international settings and with various departments to implement successful approaches to psychosocial matters.
    • · Demonstrated resilience and ability to work and deliver under pressure and tight deadlines.
    • · Strong problem-solving skills and a mind for innovation
    • · Experience in advocacy and networking

    Core values:

    • Commitment to JRS mission, vision and values, and the ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and in advocating for their right to protection and a life in dignity;
    • High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;
    • Acceptance of diversity and inclusion as a core value.
    • Willingness to work in flexible, sub-optimal, stressful and unstable environment.

    go to method of application »

    Assistant Counselling Coordinator

    Reports to: Safe Haven Coordinator/Project Director

    Contract Type; Fixed term, renewable (with initial 3 months’ probation period)

    Salary Range: Ksh 60,000 – 75,000 (Gross).

    The Jesuit Refugee Service (JRS) is an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organisation was founded in November 1980 and has a presence in over 50 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term wellbeing of refugees and displaced persons, while not neglecting their immediate or urgent needs. JRS offers opportunities to a wide variety of staff, local and international, while maintaining a realistic and localised scheme of salary/stipend, insurance, etc.

    Overall Position Description:

    This is a position based in Kakuma. The Assistant Counselling Coordinator is responsible for the JRS counselling Department in Kakuma, under the direction and supervision of the Kakuma Project Director and the programme coordinator.

    Key Responsibilities

    • Be actively involved in planning, monitoring, implementation and evaluation of the Counselling programmes to refugees and individuals in Kakuma Camp.
    • Organise for individual, group, and family counselling as well as PFA (Psychological First Aid) debriefing among refugees in the camp.
    • Work in conjunction with counselling coordinator and community counsellors to further develop and implementation of the psychological programs for refugees in Kakuma
    • Offer cancelling services as required and make referrals or home visits and follow ups as necessary
    • Carry out weekly monitoring and evaluation of the programs and produce weekly/ monthly/ quarterly statistics and reports with the assistance of the centre supervisor.
    • Have in depth knowledge of needs of victims especially victims of gender crimes, children, and methodologies to address these needs with a multidisciplinary approach, recruit and train incentive staff to assist in the implementation of program, services.
    • Develop/update training modules
    • Conduct training for incentives staff in various counselling topics
    • Oversee centres morning meetings /supervision when possible
    • Assist in- service trainings
    • Assist in overseeing alternative healing program
    • Contribute to project proposals and reports and provide reporting on activities
    • Ensure service are offered in a professional and ethical manner
    • Ensure that proper client’s records are kept and exercise discretion, tact and accuracy in handling confidential information.
    • Be actively involved in advocacy on behalf of refugees
    • Participate in any other program’s activity as agreed with the counselling coordinator or the PD

    Desired Qualifications and Professional Experience:

    • University degree, preferably in Counselling Psychology, Clinical Psychology and Counselling or equivalent
    • Bachelor’s degree/Post-graduate diploma with at least two (2) years of experience working with NGOs in Counselling and mental health programs
    • Professional experience in a similar capacity with international, non-profit organizations;
    • Excellent interpersonal, listening and communication skills
    • Ability to positively influence others and successfully reconcile differences
    • Self-starter with a strong results orientation and with high levels of integrity, credibility and dependability
    • An energetic team player who can effectively collaborate, and who can stand alone when necessary
    • Highly proactive management and coordination skills, ensuring effective and efficient workflow
    • Ability to work in international settings and with various departments to implement successful approaches to psychosocial matters.
    • Demonstrated resilience and ability to work and deliver under pressure and tight deadlines.
    • Strong problem-solving skills and a mind for innovation
    • Experience in advocacy and networking

    Core values:

    • Commitment to JRS mission, vision and values, and the ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and in advocating for their right to protection and a life in dignity;
    • High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;
    • Acceptance of diversity and inclusion as a core value.
    • Willingness to work in flexible, sub-optimal, stressful and unstable environment.

    Languages

    • Excellent proficiency in written and verbal English; a professional working knowledge of a language spoken in the country is desirable. Knowledge of French and Arabic an added advantage.

    Method of Application

    To apply, please submit your cover letter with contact details of 3 referees and CV to JRS Country director Kenya, via email ken01.director@jrs.net and Copying Ken04.director@jrs.net quoting the job e.g.“Assistant Safe Haven Coordinator” as the subject matter by 5pm on Monday, January 20th 2020. Shortlisting will be done on rolling basis. Only shortlisted candidates will be contacted.

    JRS does not engage in or solicit payments towards recruitment and part of recruitment process.

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