Job Vacancies at Summit Recruitment and Search

Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor.
• Handle check-ins and check-outs efficiently, ensuring a seamless process.
• Manage reservations and assist guests with any inquiries or special reques
• Answer phone calls, respond to emails, and handle guest inquiries promptly.
• Provide accurate information about the hotel’s facilities and services to guests.
• Maintain and update guest records and reservation information.
• Handle financial transactions, including processing payments and maintaining accurate records.
• Assist in the coordination of special events or requests.
• Ensure guest satisfaction by anticipating and exceeding their needs.
• Coordinate with other departments to ensure effective communication and collaboration.

Qualification

• Must at least 2 years of experience as a receptionist in the hospitality sector.
• Proven experience with hotel management systems
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Ability to multitask and handle a fast-paced environment.
• Professional appearance and attitude.

Deadline for applications: 9th February, 2024

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Responsibilities

• Develop and implement effective sales strategies to achieve revenue targets.
• Identify and pursue new business opportunities, partnerships, and markets.
• Build and maintain strong relationships with clients and partners.
• Plan, execute, and analyse marketing campaigns to promote the brand and attract new customers.
• Utilize digital marketing, social media, and other channels to enhance the hotel’s online presence.
• Collaborate with the marketing team to create compelling promotional materials.
• Conduct market research to identify trends, competitor activities, and potential opportunities.
• Organize and host promotional events to engage with potential clients and partners.
• Develop and manage the sales, marketing budget effectively and Monitor expenditures and ensure cost-effective strategies.
• Generate regular reports on sales and marketing performance and analyze data to identify areas for improvement and growth.

Requirements

• Must have 2 years of experience in sales and marketing within the hospitality industry.
• Must have a bachelor’s degree in marketing, Business, or a related field.
• Proven track record of achieving and exceeding sales targets.
• Proficiency with marketing tools and experience in digital marketing
• Strong knowledge of market trends and competitor activities.
• Excellent communication and negotiation skills.
• Ability to travel as needed for client meetings and industry events.

Deadline for applications: 9th February, 2024

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Responsibilities

• Welcome and seating guests, in a friendly and professional manner.
• Maintaining the dining area in a clean and presentable condition
• Ensure crockery, cutlery and glassware are clean and polished before service.
• Ensure that customers are correctly charged as required, present the bill and take payment from the customer in accordance with the procedures of the hotel.
• Assist in food/beverage cost control, control breakages of operating equipment and participate in stock taking as required.
• Prepare meal set-up as per meal service.
• Be totally familiar with the composition of the menu items for the day before start of meal service.

Qualifications

• Have a Bachelor’s Degree or Diploma in Hospitality.
• Must have a minimum of 2 years’ experience in a restaurant.
• Good oral and written communication skills (English& Swahili).
• Must have good knowledge of food safety and hygiene practices.
• He/she should be a good team player.
• Must have excellent customer care skills.
• Willing to learn and very flexible.

Deadline for applications: 9th February, 2024