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Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs. CRS has been helping po...
Job Summary:
CRS is modernizing its Supply Chain operations with a new Oracle Cloud Enterprise Resource Planning system, internally called “Insight’’ , as well as other systems, tools and standard processes to enable the Agency to be ‘best in class’. As CRS continues to implement improvements, the full deployment of Insight to all countries is a critical initiative. The Regional Supply Chain Systems Advisor will be instrumental in the preparation, implementation, stabilization, and optimization of Insight.
Beyond Insight, the Regional Suppy Chain Systems Advisor is responsible for contributing to the design, build, and adoption of complementary supply chain systems and technologies. S/he is also responsible for helping to establish and execute a robust data usage culture for supply chain staff and contributors, in line with the Agency vision.
Job Responsibilities:
General
- Under the direction of the Regional Advisor, SCM, manage SCM workstream tasks to make sure that all staff at the country program can deliver on technical, functional, and training deadlines, and that all activities are well coordinated.
- Be the primary point of contact between the regional office and GSCM for all SCM global and regional systems initiatives under the supervision of the Regional Advisor, SCM.
- Is responsible for regular updates on status, challenges, and solutions to regional and GSCM teams on projects and operations.
- Other responsibilities as assigned by supervisor.
Systems Implementation
For Insight and other relevant systems that are introduced:
- Review Country Program (CP) SCM operations in their entirety, organization structures, processes, vision and business needs in order to recommend process improvements and design solutions and create an action plan to implement all needed activities before system go-live. Conduct assessment activities for relevant complex countries. Support CPs as they work through their action plans.
- Collect data on key local design elements and structure, as well as all relevant transactional documents. Work with the GSCM team to ensure correct configuration for each CP.
- Participate as a reviewer and subject matter expert (SME) in the preparation of policies, procedures, and guidelines, based on system needs and key organizational changes, to support system implementation.
- Liaise between Global Supply Chain Management and all relevant CP staff to ensure common understanding of proposed system designs, associated training requirements, and potential for errors or need for intensive support (hypercare) during go-live.
- Leading up to formal trainings, organize and facilitate meetings, and presentations to sensitize, educate, and prepare staff for Insight.
- Provide trainings for country program SCM staff.
- Ensure quality hypercare support is consistently applied.
System Stabilization and Optimization
- Develop and maintain a strong working relationship with application end-users and management to continuously improve their user experience.
- Provide ongoing support for the technical aspects of Insight and other relevant systems that have been introduced.
- Identify, prioritize and manage stabilization activities.
- Support CPs through analysis of processes and data to ensure user progression from adoption to stabilization to value realization.
- Contribute to the plan of the GSCM Systems and Performance (S&P) team, providing recommendations for effectively and efficiently accomplishing project activities by team members.
- Serve as coach, coordinator, and leader to CPs, guiding, assisting and consulting in executing project tasks and fulfilling project plan deliverables in a timely manner.
- Support SCM master data management and data quality activities.
- Support agency-wide SCM systems knowledge management and learning activities.
Supporting Integration and Performance Activities
- Work with RA SCM, GSCM and CPs to design Key Performance Indicators (KPIs) that will help drive regional and country data-based decisions to improve SCM operational efficiencies.
- Conduct training sessions on the use of KPIs to identify areas for improvement.
- Evaluate KPIs at a regional level to assess CP execution of SCM best practices.
- Provide regional support for Last Mile Distribution data capture and incorporation into HQ and national systems as scoped with the goal of providing full visbility to the SCM pipeline from Requisition through Final Distribution.
Basic Qualifications
- Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, International Development, or related discipline required. Master's degree preferred.
- Five years related experience, with at least two years international experience required. Demonstrated experience implementing and/or supporting finance and supply chain applications required. Experience with Oracle applications preferred.
- Experience with an international development organization preferred
- Experience with finance and supply chain business processes within Non- Governmental Organizations preferred.
- Proficient with Microsoft Office tools.
- Working knowledge of SharePoint or other means of enterprise-level electronic information sharing systems.
Personal Skills
- Strong presentation, facilitation, training, mentoring, and coaching skills
- Excellent interpersonal, written and oral communication skills
- Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision
- Strong strategic, analytical, organizational, and systems thinking skills with capacity to see the big picture and ability to make sound judgment
- Ethical conduct in accordance with recognized professional and organizational codes of ethics
- Proactive, resourceful and results-oriented. Ability to be effective with minimal supervision
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Job Summary:
The Project Manager - ESACCC will manage, coordinate, and monitor project activities and relationships with partners and other project stakeholders to assist the achievement of the Eastern and Southern Africa Catholics Changing Care (ESACCC) activities, which are part of the Changing the Way we Care (CTWWC) initiative. His/her project management skills and knowledge of the program area will ensure delivery of high-quality programming.
Roles and Key Responsibilities:
- Lead technical, budget management, monitoring and reporting ESACCC activities throughout the phase one project cycle and facilitate transition to phase two scaleup in line with CTWWC program quality principles and standards, donor requirements, and good practices.
- In coordination with the KCCB and the CTWWC Kenya technical advisors, facilitate increased awareness and commitment to family care within the national Catholic Church structures across Kenya, including increased awareness and commitment as well as increased capacity to support transition to family care within select dioceses and CCIs (charitable childrens institutions),
- Facilitate holistic support for transition among participating Catholic CCIs from CTWWC Kenya team, including technical assistance on transition, family strengthening, reintegration and case management, and disability inclusion, as well as aspects of organizational transition/change and service transformation.
- Support accountability through coordinating project MEAL activities following MEAL Policy. Support ESACCC MEAL officer on monitoring the sensitization, champion building and training, transition of Catholic CCIs and the placement and tracking of children in family-based care, and feedback mechanisms.
- Work with KCCB project lead to facilitate documentation and sharing or use of learning, resource materials, case studies and exchange visits between bishops, diocesan leaders, CCI staff and supporters across Kenya.
- Along with CTWWC technical colleagues and KCCB colleagues, survey baseline knowledge, attitudes and practices among Catholic care stakeholders and document Kenya experience to ensure learning informs scaling by AMECEA’s7 additional members conferences
- Collaborate with AMECEA to develop a regional dissemination, communication and influence plan to share the learning and case studies from the KCCB engagement with its member conferences based on evidence of what learning is needed, what audiences and what methodologies will best influence.
- Oversee formation of a cadre of Catholic care reform champions and generate learning and resources with which to scale this work to other dioceses in Kenya.
- Collaborate with the CTWWC ILE Director to share learning and experiences from ESACCC with broader Catholic stakeholders, as appropriate, including the Vatican Dicastery for Promoting Integral Human Development, the Vatican COVID-19 Commission, Catholic Care for Children International, and the Jesuit Justice and Ecology Network Africa.
- In coordination with KCCB project lead, and CTWWC Kenya and HQ technical advisors, provide coaching and technical mentorship to Child protection leads to be hired by KCCB, demonstrating influence without direct supervisory authority.
- Engage regularly with KCCB and AMECEA, applying appropriate application of partnership concepts, tools and approaches.
- Represent CTWWC in forums with donors, Government of Kenya and other partners, care reform working groups, faith actors and regional bodies as needed
- Participate in CTWWC global learning and coordination, such as the CTWWC global monthly learning webinars, the monthly Kenya country call, and the Global ILE Team meetings
- Along with CTWWC Kenya Project Director, conduct periodic budget reviews and follow-up with partners on timely submission of financial reports to facilitate proper tracking of resource use.
- Identify staff capacity needs and technical assistance needs of KCCB and AMECEA and contribute to capacity strengthening and required interventions to support quality project implementation.
- Linking ESACCC activities to broader Catholic engagement efforts on care reform in Kenya and across ESA region, both within CTWWC and for larger care reform movement
Basic Qualifications
Education and Experience
- Master’s Degree in Sociology, Project Management, International Development or in a field of Social Science.
- Minimum of five years’ work experience in project management, ideally in the field of care reform, child protection or community health and preferably for an NGO.
- Good understanding of various GoK Social Protection Guidelines and Policies, Department of Children Services National Working Strategies/environment, ideally including awareness of the National Care Reform Strategy and the new Children’s Act
- Relevant grant management experience, especially for foundations and or other public donors.
- Experience working with faith-based stakeholders especially the Catholic Church at various levels – demonstrated awareness of the Catholic structures in Kenya
- Experience work in projects involving multiple partners
- Demonstrated partner capacity strengthening experience
- Ability to contribute to the development of technical proposals.
- Demonstrated commitment to respect, equity, diversity and inclusion including gender equality
- Experience analyzing data and contributing to evaluation reports and understanding of the importance of MEAL for project management
Knowledge, Skills and Abilities
- Critical thinking and creative problem-solving skills with ability to make sound judgment.
- Strong relationship management skills and the ability to work effectively with local stakeholders. Representation abilities.
- Ability to contribute to written reports
- Proactive, results-oriented, and service-oriented
- Attention to details, accuracy and timeliness in executing assigned responsibilities
Preferred Qualifications
- Relevant grant management experience, especially for USG or other public donors, a plus.
- Experience working with stakeholders at various levels and strengthening community partnerships.
- Ability to contribute to the development of technical proposals, a plus.
- Experience analyzing data and contributing to evaluation reports.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
Apply Before 09/15/2022, 12:59 AM