Jobs at Chipper Cash

The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.

This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You Will Be Doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk
• Analyze customer feedback and drive continuous product improvement

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch. Experience with products for SMBs definitely is a plus. Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail - making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player - actively helping those around you to be successful

go to method of application »

Chipper Cash is looking for a Senior Security Engineer to join us as we continue our amazing growth trajectory.

Chipper is more than just a mobile wallet, it’s how people send money home to their grandparents for medicine, how parents send money to their children for school books, it’s how the African continent gets connected to the economy worldwide. Our products and business are growing rapidly and we need innovative thinkers and gritty explorers to help us pave the way in exciting areas like cryptocurrency, cross-border transactions, and expanding opportunities for generational wealth through access to the stock market.

Your Mission

Work closely with development teams, product managers (PM), and operations teams to ensure the security of our product.

What You'll Be Doing

• Participate in and support application security reviews and threat modeling
• Own and perform application security vulnerability management
• Build and evolve the bug bounty program
• Facilitate and support the preparation of security releases
• Support and consult with product and development teams in the area of application security
• Assist in creation of security training
• Assist in development of automated security testing to validate that secure coding best practices are being used

What You Should Have

• Experience in developing, debugging and maintaining code in object oriented languages and database querying languages
• Experience with cloud infrastructure (ie., AWS, GCP, etc.)
• Familiarity with common security libraries, security controls, and common security flaws
• Experience guiding and advising product development teams as SMEs in the area of application security
• Experience running and working on services at scale

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend

• Node.js - service-based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reportin

go to method of application »

As a Mobile Platform Engineer, you'll help build and support our flagship Chipper Cash product and entirely new products that the ecosystem has never seen before. You'll work cross functionally with various product teams to build and deliver the architecture and platform allowing us to create engaging user experiences and a best in class mobile application.

All our engineers are expected to be product focused but if you'd like to be even closer to our core products for example Cards or Crypto, checkout our other mobile role.

What You Will Be Doing

• Join a new team of engineers who will own the mobile platform with the goal of shipping the most reliable mobile app in our industry
• Be an Owner: Own the technical implementation and roadmap for the mobile platform team
• Optimize and own the mobile build infrastructure, from coding to app store releases
• Improve developer experience and tooling
• Enhance our reputation as a trusted payments brand by managing ways of measuring reliability, performance, and observability
• Craft internal libraries, and contribute to mobile architecture
• Relentlessly pursue and demonstrate best in class engineering standards

Required Experience

• Experience managing mobile build infrastructure & release management for iOS or Android
• Native iOS or Android Experience
• Understanding and appreciation of development tooling
• Experience in architecting a large scale mobile application
• Experience in monitoring and improving mobile app reliability and performance

What You Should Have

• Empathy for building performant experiences for folks with low end devices, low disk space and slow internet connections. With ideas on how we can monitor and continuously improve this experience
• A desired to learn and work with React Native & Typescript
• A true passion for user experience, as evidenced by an obsessive user focus, as well as an ability to render complexity down to its truest essence
• Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts
• A desire to work with some of our most demanding and discerning customers
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend

• Node.js - service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting

go to method of application »

With plans for rapid expansion, the Chipper Cash mobile app is currently available to consumers and businesses in eight countries, including Ghana, Kenya, Rwanda, Tanzania, Uganda, Nigeria, South Africa and UK. Headquartered in San Francisco, California with offices across the globe, Chipper Cash delivers fair financial services that make the lives of millions of Africans better in a small way, every day. Chipper’s mission is to unlock global opportunities and bring Africa together, one transaction at a time. Come join us. 

What You Will Be Doing

• Determine and maintain an inventory of all regulatory, commercial and organisational compliance requirements.
• Work with our business owners and stakeholders to align policy and standards to the wider business objectives – enabling the business in a pragmatic way.
• Facilitate the creation and modification of all Risk, Governance and compliance and standards and frameworks.
• Create, implement and maintain a training and awareness program that educates the end-user community on relevant compliance requirements, risks and certifies their adherence to the relevant compliance controls across multiple cultures.
• Create a Chipper compliance risk assessment framework and periodically assess regulatory, commercial and organizational, inherent and residual compliance risks.
• Regulatory reporting in all jurisdictions, including for our banking partners.
• Identify associated compliance control gaps and oversee the documentation, implementation and testing of the compliance control portfolio.
• Develop and direct compliance control monitoring programs to ensure IT compliance - related risks are managed to the appropriate level of acceptable residual risk.
• Implement and maintain a compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organisation.
• Report the levels of risk and control effectiveness to key stakeholders such as Information Security, IT, business unit management, senior management, board of directors, legal management, regulators, internal/external auditors, etc.
• Coordinate audit-related tasks such as ensuring the readiness of organisations for audit testing and facilitating the timely resolution of any audit findings 
• Provide advice and insight on compliance requirements to non-Compliance Managers such as the general counsel, chief compliance officer (CCO), chief risk officer (CRO), etc.

Regulatory Compliance Activities

• Work with risk & compliance representatives to identify all related compliance requirements (i.e. privacy, data integrity, etc.) associated with the laws and regulations within all relevant jurisdictions.
• Ensure all related compliance policies and standards are updated, based on any relevant regulatory changes or new laws.
• Create a regulatory change management process that identifies and coordinates the modification of related techno functions, business processes and/or compliance controls.

What You Should Have 

• Proven experience developing and submitting compliance reports to governing bodies, legal entities and/or external authorities
• Experience in planning, organising and developing policies, standards, procedures and practices
• Experience conducting risk assessments, including 3rd party assessments and assurance
• Exceptional leadership and relationship management experience to build and manage a talented team working across investigations, financial crime and or related  control area
• Ability to translate understanding of the organisation's goals and objectives into pragmatic compliance requirements
• Ability to motivate in a team-oriented, collaborative environment
• Able to influence, persuade and collaborate with senior business leaders and external parties to ensure solid outcomes

go to method of application »

Our Mobile Product teams are building the flagship Chipper Cash product as well as entirely new products that the fin tech ecosystem has never seen before. You'll work cross functionally with various designers, product owners & engineers to build and deliver exceptional user experiences and products for our 4+ million Chipper users.

As a technical leader within the Mobile Product team, you will demonstrate specialised knowledge in the React Native space to help guide, advise and build best in class products for the African and worldwide markets. You will work with members of our product squads to ensure we are delivering the very best technical solutions and experiences for our users.

What You Will Be Doing

• Join a team of geographically distributed engineers who own Mobile Product with the goal of shipping the most reliable & engaging mobile app in our industry
• Be a technical leader within the Mobile Product team to help define and shape and push the boundaries of mobile at Chipper
• Own the technical implementation and roadmap for the Mobile Product team & support our product squads in defending theirs
• Build, test and ship customer facing features & products using tools and frameworks like React Native, Typescript, ES6, Node, and Redux
• Enhance our reputation as a trusted payments brand by managing ways of measuring reliability, performance, and observability
• Refine and practice a strong sense of design and human-centered UX
• Ensure compliance with industry standards and safety regulations
• Relentlessly pursue and demonstrate best in class engineering standards

What You Should Have

• A desire to push the boundaries on what can be achieved with React Native & Typescript
• 5+ years of experience building large scale commercial web or mobile applications using React/React Native
• Experience in driving large, potentially cross organisational, engineering projects to success
• Experience in CI/CD best practices to deliver software frequently and reliably
• An ability to collaborate with designers, product owners, and other Chipper teams to come up with high-impact ways of quickly solving our users’ problems
• Understanding and appreciation of development tooling
• Empathy for building performant experiences for folks with low end devices, low storage space and slow internet connections, with ideas on how we can monitor and continuously improve this experience
• A true passion for user experience, as evidenced by an obsessive user focus, as well as an ability to render complexity down to its truest essence
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience