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  • Posted: Mar 24, 2026
    Deadline: Apr 5, 2026
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    HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. The complexities of managing your human capital are made all t...
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    Risk and Compliance Officer

    Requirements

    • Bachelor’s degree in Commerce (B.Com), Actuarial Science, Statistics, or any other finance-related discipline.
    • At least 2-3 years’ experience preferably in risk and compliance related functions.
    • Professional qualifications such as IRM, CRISC, FRM, CPAK will be an added advantage
    • Conversant with Insurance Regulatory Authority (IRA) Risk Management Framework
    • Strong computer skills

    Personal Attributes

    • Good communication (written and verbal) skills, including well developed presentation skills.
    • Strong analytical skills
    • Report and minutes writing skills
    • People management
    • IT skills

    Key Responsibilities

    • Risk Management & Governance
    • Assist in the formulation, review, update, and implementation of the Company’s Risk Management and Compliance Framework, including policies, SOPs, and authority matrices.
    • Identify, assess, escalate, and recommend mitigation measures for risks affecting the company.
    • Develop and monitor Key Risk Indicators (KRIs) for effective risk exposure monitoring and reporting.
    • Monitor implementation of management action plans to ensure effective risk mitigation.
    • Conduct continuous risk reviews on operations and the implementation of the company’s strategic plan.
    • Prepare quarterly risk identification and assessment reports for submission to the Board Risk Management Committee (BRMC) and the Board of Directors.
    • Keep abreast of regulatory, macroeconomic, and industry developments and advice management on emerging risks.
    • Compliance & Regulatory Oversight
    • Monitor the organization’s compliance with applicable laws, regulations, and regulatory directives.
    • Review regulatory communications and ensure all regulatory requirements affecting the company are adequately addressed.
    • Ensure timely filing of statutory, regulatory, and annual returns, including submissions to the Insurance Regulatory Authority (IRA).
    • Conduct organization-wide compliance reviews to ensure adherence to legal and regulatory requirements.
    • Business Continuity & Reporting
    • Participate in the creation, testing, and review of the Company’s Business Continuity Plans (BCP).
    • Coordinate annual BCP testing and prepare reports on test outcomes and recommendations.
    • Compile and submit board papers, board notes, and BRMC documentation.
    • Prepare and submit daily intelligence reports to the Executive Committee and relevant departments.
    • Risk Oversight – Underwriting
    • Monitor daily underwriting production to ensure policies are processed within set timelines.
    • Review un-renewed policies, identify causes of non-renewal, and follow up with underwriting teams.
    • Track lost business trends and prepare monthly analytical reports.
    • Monitor new business onboarding to ensure timely processing and compliance.
    • Review incomplete policies and collaborate with underwriting teams to resolve delays.
    • Review cover notes to ensure corresponding policies are debited before expiry.
    • Monitor survey requirements for fire and burglary policies and ensure timely completion.
    • Review motor policies to confirm supporting documentation and compliance with approval requirements.
    • Monitor refunds to ensure processing within the stipulated turnaround time and report exceptions.
    • Risk Oversight – Finance
    • Review daily finance tasks in line with the finance checklist, including bank reconciliations, cash position reports, premium production reports, and register updates.
    • Review monthly finance tasks to ensure timely statutory filings, tax payments, client statements, and financial reporting.
    • Ensure weekly taxes are filed and paid to KRA.
    • Ensure all company assets are properly tagged and reconciled with the asset register.
    • Risk Oversight – Claims
    • Review the Claims Intimation Register to ensure accurate and timely logging of claims.
    • Review post-loss survey reports to confirm adequacy, accuracy, and compliance with policy terms.
    • Monitor claims settlement turnaround times to ensure compliance with internal standards and regulatory requirements.
    • Risk Oversight – ICT
    • Monitor system downtime incidents, assess root causes, and evaluate operational impact.
    • Review trends in data errors and system bugs to assess ICT risk exposure and data integrity.
    • Other Duties
    • Follow up on bank empanelment processes and escalate delays where necessary.
    • Perform any other duties as may be assigned by management from time to time.

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    Digital Marketing Officer

    • The Digital Marketing Officer will manage and grow the company's digital brand presence across all social media platforms, deliver social media marketing services to a key client account, support business development through targeted outreach, and coordinate front office operations. This is a hands-on, high-impact role suited to a creative, commercially minded professional ready to take ownership.

    Requirements

    • Diploma or degree in Marketing, Communications, Business, or a related field.
    • Proficiency in tools such as Canva, Adobe Express, and CapCut to create clean, brand-consistent graphics and short-form video content.
    • Practical knowledge of social media tools for business and content marketing.
    • Strong written English — confident writing captions, outreach emails, and professional copy.
    • Organised and self-directed — able to manage multiple accounts and deadlines simultaneously.
    • Experience managing a brand's social media page or working in an agency environment is an advantage.
    • An interest in or familiarity with technology and B2B services is a plus.

    Key Responsibilities

    Digital Content Creation & Social Media Management

    • Plan and manage monthly content calendars for all social media platforms.
    • Design and produce professional social media graphics, posts, and short-form video content using tools such as Canva, Adobe Express, and CapCut.
    • Write engaging captions and copy aligned to each brand's tone and audience.
    • Schedule, publish, and monitor content performance across platforms.
    • Manage community engagement — respond to comments, DMs, and interactions.

    Client Account Management

    • Manage social media content for an assigned client account on a retainer basis.
    • Deliver monthly content calendars, graphics, and copy to agreed timelines.
    • Coordinate content reviews and approvals with the client team.

    Business Development Support

    • Conduct structured cold email and LinkedIn outreach to generate qualified leads.
    • Maintain a lead pipeline and follow up consistently with prospects.
    • Schedule discovery calls between prospective clients and company leadership.

    Front Office Coordination

    • Handle incoming calls, emails, and general correspondence professionally.
    • Manage scheduling, appointments, and calendar coordination for leadership.

    Reporting & Analytics

    • Track and compile monthly performance reports across social media platforms (reach, engagement, follower growth, link clicks).
    • Use insights to recommend content optimizations and strategy adjustments.

    Brand Consistency

    • Maintain and apply brand guidelines across all content — ensuring fonts, colors, tone, and messaging stay consistent across company and client channels.

    go to method of application »

    Training Manager

    • The position will oversee the full training lifecycle: curriculum development, trainer management, programme evaluation, accreditation, and financial oversight. The Training Manager will act as a key liaison with insurers, regulators, partners, and professional bodies to strengthen the organisation's influence and market presence.

    Education and certification

    • Master’s degree in Education, HRD, Insurance, Business, or a related field.
    • Bachelor’s degree in a related discipline.
    • Professional certifications in training, HR, or insurance are an added advantage.
    • Knowledge of NITA, KNQA, and CPD requirements is desirable.

    Experience

    • Minimum 10 years of relevant professional experience.
    • At least 5 years in training, learning & development, or capacity‑building roles.
    • Proven experience in curriculum design, programme accreditation, and quality assurance.
    • Demonstrated success implementing digital and blended learning solutions.
    • Experience in insurance or financial sector training is strongly preferred.

    Method of Application

    Use the link(s) below to apply on company website.

     

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