Jobs at Equity Bank Kenya

We are looking for a Mid-level UX researcher to be a part of our globally distributed team. The work you will do will help us understand our users and make our experiences feel more intuitive, accessible, and delightful. 

You will be embedded in our cross-functional team and will work on complex problems in a fast-paced environment. Your research will impact every stage of the product development process from ideation to implementation ensuring our solutions are data-driven, user-centered, and aligned with business goals.

WHAT YOU WILL BE DOING

• Conduct qualitative and quantitative research using methods such as usability testing, surveys, workshops, and interviews.
• Translate research findings into actionable insights that inform product design and development.
• Work closely with designers, product managers, and engineers to integrate user needs into iterative design cycles.
• Contribute to our design system, research practices, and UX processes.
• Advocate for the user by fostering a research-driven culture across teams.
• Stay curious and continuously explore new ways to improve user experience.

KEY COMPETENCIES

• Strong analytical and problem-solving skills.
• Excellent communication, storytelling, and presentation abilities.
• Ability to translate complex findings into clear, actionable recommendations.
• Experience collaborating across teams to drive research-informed decisions.
• Self-motivated with a passion for user-centered design.
• Detail-oriented and highly adaptable in a dynamic environment.
• Customer-focused mindset with a drive to create impactful user experiences.

REQUIREMENTS

• 3+ years of UX research experience.
• Bachelor's degree in a human behavior-related field (e.g., Psychology, Human-Computer Interaction, or a related discipline) or equivalent experience.
• Proven ability to design, conduct, and analyze research studies.
• Proficiency in remote usability testing tools and research platforms.
• Strong skills in synthesizing and presenting findings to stakeholders.

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Key Responsibilities 

• In liaison with regional and branch leadership, lead and supervise overall implementation, monitoring, and reporting of the training Program at regional level.
• Guide mobilization of MSMEs for training under Young Africa Works Program in the region
• Provide advice and technical support to the EDFI trainers to deliver quality capacity building within designated region.
• Identifying qualified potential pipeline of target of Micro, Small and Medium enterprises for support under Young Africa Works Program.
• Review and approve staff program work plans, budgets & facilitation expenses.
• Quality assurance: Attending training and visiting selected MSMEs to ensure delivery of quality training support.
• Ensuring that MSMEs trained under the Young Africa Works program in the region are seamlessly linked to financial access from Equity Group in the region.
• Staff productivity management at supervisory level i.e., Staff mentoring and coaching and leave management.
• Program monitoring and reporting including compiling progress reports for all EDFI trainers in the region allocated as required by the Young Africa Works program.
• Managing relationships with internal and external stakeholders/partners who collaborate with relationships.
• Ensure development and dissemination Success stories &lessons learnt.
• Participate in the development, review, and update of training materials and processes in the training program.
• Monitoring, reporting, reviewing, and evaluating the progress of the training program.
• Ensuring compliance to program policies and procedures

Qualifications, Experience 

• Mean Grade of C+ in Kenya Certificate of Secondary Education.
• University degree, preferably in Entrepreneurship or Business Management/Administration or related areas.
• Master’s degree in business studies/ commerce/ Entrepreneurship & related fields will be added advantage.
• Any other University Degree with a Diploma in Entrepreneurship or Business Management or related area.
• At least 5-year work experience supporting Micro, Small and Medium sized enterprises with training, mentorship, and advisory services.
• At least 3-year work experience as a supervisor.
• Business training and mentorship certification, priority will be given to SiYB trained and certified mentors.  Strong understanding of provision of financial services and training to MSME is added advantage 

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• The Bank is seeking a Senior Candidate in Information Security Management to bring proven experience from related businesses or organizations. This position will involve Enterprise Security Risk/Vulnerability Assessment and remediation efforts, while providing industry with the best practices direction/oversight and ensuring policy fulfillment.  The selected resource must have strong leadership skills and strong functional experience in Security, along with a strong technical understanding of IT Security.

Job Responsibilities/ Accountabilities: 

• Individual will be engaging and interfacing with multiple project teams, participating in project reviews from an IT Security and Cyber perspective, and MUST to offer solution that aligns to the Bank’s overall strategy.
• Perform expert security analysis the Bank’s systems, data, network and come up with corrective measures.
• Participates as the IT Security Subject Matter Expert throughout the Project Management and System Development Lifecycle (SDLC) to ensure the development of secure network and systems architectures by the strategic and operational projects in the Bank.
• Applicant should have an advance understanding of Internet Protocol networking, Application security and Systems Administration skills in order to Understand and apply the necessary security requirements and controls across the enterprise Bank environment. 
• Knowledge and experience deploying and applying appropriate security control configurations/mitigations, and administering various Operating Systems to include Linux, Windows, MacOSX in standalone, client/server, and cloud-based environments (private, hybrid and commercial).
• The successful candidate will have strong understanding of applying security measures for an enterprise environment with a multitude of information security technologies and be able to provide, from a security perspective, necessary technical oversight & leadership, security design and engineering, and expert advice from initial phases of projects and continue throughout the project lifecycle.
• Must be well versed with International Information Security and Cybersecurity standards and frameworks including but not limited to NIST, ISO27001, COBIT and CIS controls.
• Must be able to identify and apply security policies, mitigation and remediation strategies, and engineered security solutions beginning in the design and development phases through post implementation and assessment phases of project(s).
• Provide Cybersecurity expertise and identify where internal and external controls are necessary and exercising and implementing those controls. Key is the ability to address and apply security controls in real world scenarios and offer mitigating solutions to found weaknesses in related control areas.

Knowledge and Experience 

• BSc and MSc degrees or equivalent experience in IT, computer science and other cyber security related fields.
• Security-related certifications such as CISSO, CISSP, CEH, CISA, CCSP, CISM.
• Minimum of 10 years of experience in IT Security and ISMS.
• Applicant MUST have ability to apply Security during Software implementation and designing.
• Applicant MUST demonstrate knowledge in administration of various Network and Infrastructure technologies.
• The candidate must be prior knowledge and experience in configuration and administration of various security technologies including FIM, DAM, EDR, SIEM, 
• Software security Architecture background, familiarity with Enterprise level applications and tools.
• Comfortable with project development lifecycle to build in secure solutions early in projects.

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• Senior Security Domain Architect will be responsible for the development of enterprise information security architectures and solutions. Develop and review architecture artifacts for Data Security,
• Infrastructure Security, Active Directory Security, Identity and Access Management, Network Security, IOT,
• Blockchain Cloud and manage adherence to architecture standards

Job Responsibilities/ Accountabilities:

• Provide expert direction in implementing Xylem’s enterprise security architecture strategy for platforms, applications, security services, network security and infrastructure, while considering potential risks in the organization’s current technology deployments, to build a successful and strong enterprise security posture
• Secure and automate capabilities through collaboration with InfoSec, Compliance, Cyber Defense, Product Security and Engineering resources.
• Define and advise on the design, implementation and processes necessary to protect information system assets
• Translate business requirements, risk assessments, high-level policies and controls towards security architecture requirements and designs for existing or new security services and projects on business and IT side.
• Participate in discussions regarding the high level IT and operational process design and implementation of security in projects
• Act as a security subject matter expert for Cloud, IOT, Blockchain, IAM, Data and Application, Network, Database and Infrastructure domain
• Additional knowledge on other domains will be used to assist other Cyber Security Domain Architects covering other security domains (for example mainframe, data, PKI and cryptography, network security, platform security, IAM, application security, devsecops etc.)
• Your stakeholders are mainly business owners/analysts, project leaders, enterprise architecture, risk management, internal/external auditors and IT engineers, developers and solution designers
• Responsible for application security but with a good working knowledge of other security domains
• (Cryptography, Identity and Access Management, Threat and Vulnerability Management, Infrastructure and Networks and Auditing, Logging and Compliance)
• Proven ability to follow global established standards in digital evidence acquisition and handling, experience with conducting digital investigations and incident responses and experience in managing insider threats and cyber and data exfiltration incidences
• Support the delivery of the 3 year Cyber security roadmap to maintain and optimize the Advanced
• Cyber Security & Emerging technologies / controls capability
• Lead the enhancement and optimization of implemented reporting mechanisms to demonstrate the value of the Advanced Cyber Security & Emerging technologies / controls function with tangible benefits
• Follow information security policies, methods, standards, National Institutes of Standard and Technology (NIST) standards and practices to organizational information systems, IT reference materials and interpret regulations
• Help coordinate the implementation of security programs across all agency platforms
• Assist with Active Directory access and Group Policies, Internet intrusion detection, Internet filtering, and monitoring of employee access, virtual private networking (LAN/WAN) security
• Assist and participate with the Senior IT Specialist as an advisor in projects to enhance or develop new IT systems, or to study the feasibility of acquiring new technology
• Strategy:
• Understand information security domain of Network, Application, Infrastructure, and Database
• Document and communicate security architecture to the GM, Enterprise Security Architecture team and the Chief Information Security Officer respectively.

Knowledge and Experience

• A Degree or its equivalent in Information Technology, Network Security, Enterprise Network Management, Information Security, Management Information System Computing, Engineering or similar area of study
• Minimum 10+ years of increasingly diverse and complex experience in field of Cybersecurity within a global environment, with at least a minimum of 5+ years in security architecture and network, and infrastructure security
• Network Security Architecture – Deep technical understanding of designing and securing of both WAN and LAN environments including SD WAN, MPLS, VPN, Segmentation, Micro-Segmentation,
• Factory Segmentation, Routing and Switching. Routing and Switching design, deployment and Operations
• Professional certifications such as TOGAF, SABSA or IAF architecture frameworks. CEH, CISA, CCISO, CISSP, GIAC, ISO 27001 LA/LI or specific security product certifications are an asset
• Cloud Security –Technical understanding of virtualization, cloud infrastructure, and public cloud offerings. Experience designing network security configuration and controls within cloud-based solutions in Microsoft Azure and Azure PAAS service
• Experience designing, implementing, deploying and operating vulnerability scanning infrastructure and services
• Experience selecting, testing, and supporting Endpoint Detection and Response technologies
• Experience with the integration of common infrastructure security technologies and solutions into business solution architectures including the integration of identity & access management, intrusion detection and prevention, security monitoring, and data encryption solutions
• Excellent verbal/written communication, collaboration, analytical and presentations
• Ability to carry high-level conversations; proven ability to present to senior leadership
• Experience designing and implementing secure architecture and reference architectures; from business requirements gathering to technology rollout oversight, including capacity management, definition of scoring methodologies for technology selection, integration of multiple tools and reporting functionalities, technical documentation
• Experience and in depth understanding of the latest security principles, application security architecture, security technologies, techniques, standards and protocols.
• Hands on experience in deploying security technologies such as Next Generation Firewalls, Intrusion Prevention, anti-malware/anti-virus, endpoint security technologies, SIEM, authentication systems, log collection / management, content filtering, Wireless Access controls, Citrix NetScaler, VDI technologies, Network Access Control, identity management technologies, cloud security technologies, data encryption technologies, virtualization security, mobile application security
• Excellent understanding of Identity and Access Management design and process
• Excellent understanding of directory services
• Experience of identifying and managing technology security risk

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The Media Management & Advertising Manager will be responsible for developing, implementing, and managing media and marketing strategies, creating and executing marketing and advertising campaigns across various platforms, as well as developing and managing budgets for advertising campaigns. They will also be responsible for media monitoring and analysing performance, all while staying updated on industry trends and best practices 

Key deliverables:

Media Strategy Development

• Develop and implement comprehensive media strategies aligned to business goals and objectives 
• Develop annual media plans and make subsequent plan revisions for multiple brands, communication programs and new initiatives 
• Set measurable objectives and KPIs for media campaigns
• Identify and pursue unique media buying opportunities and added-value programs via media partnerships 

Campaign Management

• Media campaign planning, buying, execution and management of authorized plans across platforms
• Develop and manage budgets, and timelines for all advertising campaigns.
• Collaborate with different functions within communication and advertising team to ensure campaign alignment and messaging consistency 
• Provide significant input into all media mix discussions and analyze results of media efforts and develop measures of success 

Monitoring and Optimization

• Daily media monitoring and evaluation of campaigns using relevant tools to track performance  
• Analyze and identify areas of improvement to optimize campaigns for improved impact 
• Prepare regular reports on media performance and provide recommendations for future strategies. 
• Conduct market research and competitive analysis to identify opportunities and trends. 

Brand Management

• Ensure brand and messaging consistency across all media channels
• Build relationship with media partners, contractual agreements and other relevant partnerships 

Industry Knowledge 

• Advise communications and advertising management on emerging media trends to ensure maximum effectiveness 
• Stay up-to-date on the latest media trends, technologies and best practices. 

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• Responsible for creating, implementing, and evaluating communication and advertising strategies to ensure effective and consistent messaging both internally and externally. The role is essential in maintaining a positive image of the bank, fostering strong relationships with stakeholders, and effectively conveying the bank's mission, values, and achievements.

Key deliverables:      

• Effecting and Impactful communication within established SLAs, quality standards
• Brand Strength through strategic communications
• Effective and impactful advertising
• Effective risk management through communications

Summary of Role Purpose & Responsibilities:  

• Responsible for creating, implementing, and evaluating communication and advertising strategies to ensure effective and consistent messaging both internally and externally. The role is essential in maintaining a positive image of the bank, fostering strong relationships with stakeholders, and effectively conveying the bank's mission, values, and achievements.