Jobs at NCBA Group

Job Purpose Statement

The purpose of this role is to create and sustain a cohesive culture and approach to Business Continuity Management that gives assurance on the Bank’s and its subsidiaries ability to adapt, recover or mitigate the impact of significant incidents on its business, customers, employees, shareholders and other stakeholders. The Business Continuity Manager is responsible for developing, maintaining and testing the bank's business continuity program. The manager will support all business plan
activities necessary to enable the bank and its in-country subsidiaries to manage incident as well as meet regulatory compliance requirements for Business Continuity
Management.

Key Accountabilities (Duties and Responsibilities)

Output Internal business processes 65% 

• An alive BCM program for the country that is in line with regulatory requirements and best practices
• Develop and manage Business ContinuityManagement program. Ensure appropriate BCMcapability, including Technology services is put inplace to support the business continuity requirements.
• Ensure all Business units in the Bank have documented Business Continuity Plans (BCPs) and Business Impact Analysis (BIAs)
• Annual and periodical review of Business Continuity Plans(BCP) and Business Impact Assessments(BIA)
• Ensure annual Business Impact Analysis and Risk Assessments are carried out for all business units, that include IT systems, building facilities, personnel and supply chain in line with the BCM Policy, CBK Prudential Guidelines and international best
• practice.
• Oversee BCM development projects across the Country.
• Identification, review and reporting on gaps in thecontinuity operations, resources and capabilities
• Review and report compliance with BCM regulations for countries/jurisdictions in which the bank operates.

Customer 10% 

• Drive customer satisfaction through giving assurance of business continuity plans that have been put in place to support business SLA’s and proving prompt feedback on internal customer queries.

Financial 10% 

• Cost management within the business unit 

Technical Competencies

• Familiarity with fundamental IT concepts, infrastructure & data center technologies
• Thorough knowledge of Banking operations
• Good knowledge of CBK Prudential Guidelines
• Experience in Business Continuity Planning and Disaster recovery
• Performance Management to optimize own productivity.
• Technical skills to effectively perform and/or guide performance of Business Continuity management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
• Knowledge and experience in modern Business Continuity management practices to initiate and implement tactical changes to support business performance.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or
• benchmarks.
• Project Management Skills
• Risk Management skills 

Behavioural Competencies

• Proactive and Self-driven
• Team-Player
• Excellent communication and organizational skills.
• Ability to work in an agile environment
• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance

Ideal Job Specifications

• University Degree in a relevant field– Upper second or GPA 3.0.
• BCM certification
• At least 3 years’ experience in a similar role
• Practical Knowledge of CBK guidelines on BCM and best practice standards
• At least 5 years banking or financial markets experience with exposure in Banking operations
• BCM Certification would be an added advantage.
• Learning and growth 10% 
• Promoting business continuity awareness and Training.
• Developing BCM program capacity to support business recovery. 

Closing on: Apr 10, 2022

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The position shall be accountable for ensuring that good quality operating lease prospects and pipelines are properly developed managed and effectively and efficiently transitioned to lease take up in a timely manner and within the Banks Risk Acceptable Criteria (RAC) while ensuring any exceptions to the RAC is proactively obtained.

Key Accountabilities (Duties and Responsibilities)

Revenue / Costs 70% 

• Achieve the annual sales targets for NCBA Leasing Operating Lease products.
• Develop a clear aggressive well-updated sales pipeline to both existing and potential customers ensuring to file all call memo’s to the General Manager NCBA Leasing LLP.
• Continuously identify and develop new and profitable business opportunities.
• Execution of marketing programs in line with the NCBA Leasing LLP strategy
• Implement sales plans/strategy for self-aimed at increasing new business and
• Collaborating and coordinating the development and implementation of sales initiatives with other business Teams within NCBA Bank Group to maximize on cross-selling opportunities.
• Establish effective communication relationships with customers and other internal supporting personnel.
• In conjunction with General Manager, leasing conduct product review and product development through constant feedback from the market. 

Process & Control 20% 

• Ensure that regular visits to clients within the portfolio with approved Leasing Lines of Credit to enhance relationships.
• Liaise with the respective Corporate RMs and Credit Analyst to ensure that annual reviews are conducted within by the review date or by the end of the approved extension period. .
• Collate feedback and facilitate resolution of any outstanding issues related to NCBA Leasing customers. Operations & Audit
• compliance 10% 
• Perform snap-checks monthly and ensure that any anomalies/exceptions are sorted out.
• Ensure that the department achieves a minimum rating of “satisfactory” in any audit.
• Ensure that all credit proposals and applications submitted comply with credit policy guidelines. 

Job Specifications

• Academic: University graduate in Business related field.
• Professional: Sales & Marketing and / or Finance qualifications.

Desired work experience:

• At least 3 years in Operating Lease product Sales or Motor Vehicle / Equipment sales with good understanding of Operating Lease , Hire purchase and Instalment Sale product.

NCBA Core Value Behaviours (Performance Drivers)

• Driven - Passionate, makes bold decisions and learns from failures. Seeks new challenges and appreciates different views. Constantly raises the bar and explores full potential of self and opportunities.
• Open – Candid, honest and transparent in interactions, listens to colleagues and clients. Inclusive and respectful.
• Responsive - Proactive, acts quickly and resolutely to deliver results. Puts customer’s interests at the heart of all that he/she does. Keeps it simple and seeks new ways to improve.
• Trusted – Does what is morally right always. Keeps his/her word. Accountable and believes in his/her colleagues. 

Closing on: Apr 8, 2022