Jobs at Policyholders Compensation Fund

Terms of Service

• Five-year contract renewable once subject to performance and retirement age

No. of positions One (1)

Job Specifications

• Provide sound legal advisory to the Board and Management 
• with respect to all legal issues affecting implementation of the PFC’s mandate. 
• Coordinate and ensure representation of the Fund in courts, tribunals and forums. 
• Draft and review contracts, service level agreements, memoranda of understanding, leases and other legal documents. 
• Advice the Board and Management on governance and ethical issues. 
• Liase with the Attorney General, law enforcement agencies and stakeholders on all legal matters. 
• Spearhead review of existing laws and regulations governing the operations of the Fund. 
• Advise and provide update of new laws and government 
• polices as may be enacted from time to time. 
• Custodian of the Fund’s seal. 
• Ensure the Fund’s interests and rights are properly secured with respect to leases, contracts, licenses and other legal documents. 
• Ensure the Fund’s policies and manuals compliance with relevant laws and regulations. 
• Coordinate legal and governance audits in the Fund. 
• Provides oversight of the Directorate’s development and 
• implementation of Quality Management System, risk 
• management, business continuity plans and knowledge management. 
• Coordinate mentorship and coaching within the directorate. 
• Assist the MT in providing Board Secretarial Services 
• Assess and determine the training needs of the directorate 
• Represent the Fund in stakeholder forums and international forums as may be necessary
• Undertake performance appraisal for the directorate’s staff Prepare work plan and procurement plan for the directorate Implement Board decisions affecting the directorate 

Person Specifications

• Minimum period of twelve (12) years relevant work experience, five (5) of which must have been in a managerial role.
• A bachelor’s degree in law (LLB) from a recognized and accredited institution 
• A master’s degree in law (LLM) from a recognized and accredited institution 
• A post graduate diploma in law from the Kenya School of Government 
• Registered as a certified public secretary (k) with a valid practicing certificate and in good standing. 
• Leadership course lasting not less than six weeks from a recognized institution. 
• Admission as an advocate of the High Court of Kenya 
• Member of the Law Society of Kenya with current practicing license and in good standing. 
• Proficiency in computer applications Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010

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Terms of Service
Five-year renewable contract subject to performance and retirement age
No. of positions One (1)

Job Specifications

• Develop and implement the PCF corporate communication strategy
• Formulate communication structures for continuous 
• development and review of the PCF programmes and campaigns
• Oversee corporate branding and brand visibility.
• Monitor implementation of communication strategies and 
• policies ensuring they are aligned to PCF’s overall goals and strategic objectives
• Manage relationships among key stakeholders of PCF
• Coordinate corporate communication, media relations and related matters in the Fund.
• Advise management on Public Relations and communication strategies and emerging issues.
• Coordinate crisis management in the Fund.
• Facilitate publishing and publicising Fund’s pronouncements 
• Coordinate performance management, mentorship, 
• coaching, talent and succession management within the department.
• Design and roll out communication programmes, campaigns and strategies 
• Coordinate external PR and communication activities.
• Manage internal communication through a robust intranet. 
• Conduct customer surveys and oversee implementation of recommendations. 
• Coordinate establishment of a robust PCF website. 
• Coordinate PCF’s Corporate Social Responsibility programmes and activities Managing the PCF’s corporate events
• Spearheading the recording, developing and curating of 
• photographic and video graphic images relating to the PCF activities;
• Advising the PCF on new information distribution 
• channels that maximize audience reach and engagement;
• Oversee implementation of Access to Information Act, 2016 by PCF
• Coordinate PCF complaints handling mechanism and 
• statutory reporting in compliance with article 59(4) of the 
• Constitution of Kenya, 2010 and the Commission on Administrative Justice Act, 2011.
• Maintain and regularly update the Corporate Complaints and Compliments handling register. 
• Produce and review relevant corporate information and 
• communication materials including newsletters, press 
• releases, fact sheets, FAQs, presentations, among others to 
• target publics that positively represent PCF
• Hold quarterly stakeholder meetings including media 
• meetings, breakfast meetings, with editors and reporters for public communication on brand visibility.
• Manage social media platforms such as YouTube, Linkedin, 
• Facebook, Twitter and tracking user engagement using the appropriate analytical metrics such as Google Analytics, 
• TweetDeck and othersManage all enquiries from the public, the media and all 
• stakeholders of PCF, ensuring customer complaints are addressed promptly
• Manage, organize and publicise all PCF events such as 
• press conferences, open days, exhibitions, tours and visits 
• through print, digital and electronic media
• Oversee the editing of photos and videos using appropriate 
• editing software such as Adobe Photoshop, Fireworks, 
• InDesign, Premiere and After Effects
• Oversee the production of in-house publications such as 
• newsletters, diaries, calendars and brochures, ensuring the 
• publications are of high quality.
• Monitor and analyse media coverage of PCF using 
• appropriate tools such as MS Excel or SPSS and develop a 
• repository of media clippings touching on PCF affairs and related business. 
• Facilitate responses to queries from media and general public 
• Develop and update the branding manual of the organization.
• Maintain records of media coverage and collate analytics and metrics. 

Person Specifications

• Minimum period of ten (10) relevant work experience, five (5) years of which must have been in a supervisory role.
• A Bachelors degree in any of the following disciplines: media studies, journalism, mass communication, public relations, marketing, graphic design, advertising or 
• equivalent from a recognized institution.
• A Masters degree Media Studies, Journalism, Mass Communications, Public Relations, Marketing, Graphic 
• Design, Advertising or any other approved equivalent qualifications from a recognized and accredited institution Recognized professional qualification.
• Member of registered professional association.
• Leadership course lasting no less than six (6) weeks from a recognized institution.
• Proficiency in computer applications
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)

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Terms of Service
Five-year contract renewable subject to performance and retirement age
No. of positions One (1)

Job Specifications
In the case of: Compensation 

• Develop, implement and review policies, strategies and 
• procedures, regulations and guidelines on compensation of insurance claimants. 
• Develop appropriate resolution mechanisms for problem 
• insurers with a view to safeguarding the claimants’ interest. 
• Develop and maintain database of claimants. 
• Carry out public awareness and dissemination of 
• information to stakeholders and the public Process compensation claims. 
• Adopt research recommendations and analysis as a basis 
• for compensation and resolution policy formulation. 
• Collaborating with international, regional and national 
• organizations on best practice for promotion and growth of the sector. 
• Enforce insurers compliance with PCF policies and relevant laws. 
• Develop and implement departmental annual workplans, 
• procurement plans and budgets. 

Insurance Risk Monitoring 

• Develop, Implement and review department’s Policies, 
• Guidelines, Regulations, Quality Management System and Frameworks. 
• Conduct risk monitoring and profiling of insurers and make recommendations.
• Develop inter-agency relationships to facilitate achievement of PCF mandate.
• Implement risk assessment activities including analysis, 
• measurement and reporting of insurers risks. 
• Enforce insurers compliance with PCF policies and relevant laws. 
• Coordinate special on-site examination and off-site surveillance of the insurers.
• Levy fees and reconcile insurers PCF Levy returns 
• Monitor the respective insurance risk profiles and 
• recommend appropriate mitigating measures. 
• Coordinating the Enterprise risk and business continuity management in the department. 
• Coordinate implementation of audit recommendations touching on the department. 
• Provide leadership in Performance Management in the Division; and
• Mentor and coach staff under his/her purview. 

Statutory Management 

• Develop, implement and review policies, strategies and 
• procedures, regulations and guidelines on statutory management. 
• Prepare and report on the financial affairs of the insurer. 
• Establish the status of affairs of the Company at the time of appointment. 
• Trace, preserve and secure all the assets and property of the company 
• Recover any debts and sums of money due to and owing 
• to the company including reinsurance recoveries and 
• deposit such proceeds with the Bank of Kenya under lien. 
• Collaborate with international, regional and national 
• organizations on best practice for promotion of insurance resolution 
• Evaluate and establish the financial position and in 
• particular, the solvency and liquidity of the company. 
• Where necessary, obtain from any former principal officer, 
• director, secretary, officer or employee of the insurer any documents, records, accounts, statements, 
• correspondence or information relating to the company. 
• Review reports from the regulator and obtain any information relating to the company which would aid in achieving the desired objectives. 
• Discuss with the shareholders of the Company, where 
• necessary, any revival strategy that may be envisaged. 
• Recommend whether a Company should be liquidated or revived 
• Establish the extent of authenticity of liabilities of the Company. 
• Establish a framework for the process of matching assets 
• with the existing liabilities of the Company with a view to the eventual settlement of claims.
• Determine the extent to which assets so traced and 
• secured may be utilized towards the settlement of the claims. 
• Recommend an appropriate claims settlement strategy 
• that would facilitate eventual payment of outstanding claims. 
• Prepare regular reports on progress made. 
• Develop and implement the departments annual work plans, procurement plans and budgets. 

Liquidation 

• Develop, implement and review departmental strategies, 
• policies, frameworks and related procedures, annual work 
• plans, procurement plans, performance contracts and budgets. 
• Develop inter-agency relationships to facilitate achievement of PCF’s mandate. 
• Ensure prompt payment and reporting of dividends to creditors of liquidated insurers. 
• Ensure prudent investment and reporting on surplus 
• funds for insurers under liquidation as per approved investment policy. 
• Review and making proposals on liquidation cases for consideration by Management and Board. 
• Provide advisory role to the Technical and Public Policy Committee of the Board on liquidation. 
• Oversee implementation of Board’s decisions and audit recommendations.
• Ensure compliance with PCF policies and relevant laws. 
• Ensure effective communication of relevant policies in the department.
• Participate in the activities of International Forum of Insurance Guarantee Schemes (IFIGS) and other agencies. 
• Provide leadership in the day to day running of the department. 
• Oversee performance management of the Department; 
• Coordinate implementation of Board resolutions and audit recommendations;
• Assessing performance, mentoring and coaching of staff under the Officer’s purview. 

Person Specifications

• Minimum period of ten (10) relevant work experience, five 
• (5) years of which must have been in a supervisory role. 
• A Bachelors Degree in any of the following disciplines:- Commerce, Actuarial Science, Finance, Insurance, 
• Economics, Business Administration or its equivalent from a recognized and accredited institution; 
• A Masters Degree in any of the following disciplines: 
• Commerce, Actuarial Science, Finance, Insurance, 
• Economics, Business Administration or its equivalent 
• from a recognized and accredited institution; 
• Professional qualifications in Insurance or equivalent. 
• Diploma in Insurance or its equivalent 
• Membership to the Chartered Insurance Institute or
• Insurance Institute of Kenya or institute of certified 
• investments and Financial Analysts or law society of Kenya. 
• Leadership course lasting no less than six (6) weeks from a recognized institution. 
• Proficiency in computer applications 
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010) 

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Job Specifications

• Prepare budget for the recurrent and development votes.
• Develop and implement appropriate accounting system as a 
• means of maintaining sound financial records.
• Assist in the development, implementation and review of 
• departmental strategies, policies, procedures, annual work 
• plans, performance contracts, procurement plans and budget. 
• Prepare periodic performance reports on revenues and budget forecasts.
• Recommend and advise on reallocation of voted funds during the year.
• Monitor expenditure and projects including programme 
• implementation on periodic basis and ensuring that timely corrective action is taken.
• Prepare cash flow forecast and management of the investments.
• Review the monthly accounts reconciliations for cash, bank and accounts receivables.
• Implement effective internal control systems of accounting.
• Ensure timely remittance of all statutory deductions.
• Ensure compliance with prevailing laws, rules and regulations.
• Review the performance of the Fund’s investment portfolio. 
• Manage of annual audit process.
• Assess performance, mentor and coach of staff under the his/her purview

Person Specifications

• A Minimum period of eight (8) relevant work experience, 
• three (3) years of which must have been in a supervisory role.
• A bachelor’s degree in any of the following fields: Finance, 
• Accounts, Investment, Internal Audit or related field from a recognized Institution.
• A Masters Degree in any of the following fields: Finance, 
• Accounts, Investment, Internal Audit or related field from a recognized Institution.
• Senior Management course lasting no less than four (4) 
• weeks from a recognized institution.CPA (K)
• Certified Financial/Investment analysist.
• Member of ICPAK in good standing.
• Proficiency in computer applications
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010

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Job Specifications

• Develop, review and implement policies and strategies relating to financial investment 
• Undertake investment planning to ensure compensation amounts to claimants are available as and when required. 
• Facilitate transfer of amounts required to finance activities, plans and programmes of the Fund as 
• contained in approved budgetary estimates in a given financial year. 
• Invest surplus funds in securities which for the time being trustees may by law invest in, or any other securities which the Treasury may, from time to time approve.
• Advise the Managing Trustee on sound investment systems and procedures.
• Mobilize internal financial resources. 
• Prepare and submit investment reports. 
• Design, monitor, supervise and implement internal 
• controls to safeguard the Fund’s properties and assets.
• Ensure compliance with all statutory obligations; andCoordinate investment audits and ensure implementation of recommendations thereof. 

Person Specifications

• A Minimum period of eight (8) relevant work experience, 
• three (3) years of which must have been in a supervisory role.
• A bachelor’s degree in any of the following fields: 
• Finance, Accounts, Investment, Internal Audit or related field from a recognized Institution.
• A Masters Degree in any of the following fields: Finance, 
• Accounts, Investment, Internal Audit or related field from a recognized Institution.
• Senior Management course lasting no less than four (4) weeks from a recognized institution.CPA (K)
• Certified Financial/Investment analysist.
• Member of ICPAK in good standing.
• Proficiency in computer applications
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010

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Job Specifications
In the case of:

Compensation 

• Receive and review claim documents for purposes of 
• compensation to claimants of insurers under management 
• and dividends to creditors of liquidated insurers;
• Maintain an up-to-date inventory of assets of distressed insurers; 
• Maintain investment schedules and reports on surplus 
• funds for insurers’ in statutory management and 
• liquidation as per approved investment policy; 
• Assist in analyzing and recommending compensation, 
• statutory management and liquidation cases for consideration by management; and 
• Prepare statutory returns for the distressed insurers for filing with the Registrar of Companies. 
• Assist in the development and maintenance of claimants’ database

Insurance Risk Monitoring 

• Initiate risk assessment activities including analysis, 
• measurement and reporting of insurers risks for the 
• allocated portfolio and preparing reports; 
• Initiate special on-site examination and off-site 
• surveillance of the insurers for the allocated portfolio and preparing reports; 
• Assess, collect, reconcile and prepare reports of 
• contribution levy by insurers for the allocated portfolio; and 
• Participate in monitoring and analyzing insurance risk 
• profiles for the allocated portfolio. 
• Assist in development, implementation and review of
• policies, strategies and procedures, regulations and 
• guidelines on insurance risk monitoring. 
• Participate in on-site inspection of insurers
• Maintain departmental records

Statutory Management 

• Assist in development, implementation and review of policies, strategies and procedures, regulations and 
• guidelines on statutory management. 
• Assist in preparing reports on the financial affairs of the insurer. 
• Establish the status of affairs of the Company at the time of appointment.
• Assist in tracing, preserving and securing all the assets 
• and property of the company under statutory management.
• Establish any debts and sums of money due to and owing 
• to the company under statutory management. 
• Draft routine correspondences. 
• Conduct due diligence on the liabilities of the Company under management.
• Prepare regular reports on progress made. 
• Assist in the development and implementation of the 
• departments annual work plans, procurement plans and budgets. 
• Maintain departmental records

Liquidation 

• Participate in the development, review, and implementation of departmental policies, strategies and
• procedures, regulations, and guidelines.
• Assist in recovery of debts and sums of money due to and 
• owing to the company including reinsurance recoveries 
• and deposit such proceeds with the Bank of Kenya under lien. 
• Receive and review claim documents for purposes of 
• paying dividends to creditors of liquidated insurers. 
• Maintain an up-to-date inventory of assets of distressed insurers. 
• Maintaining investment schedules and reports on surplus 
• funds for insurers in liquidation as per approved investment policy. 
• Assist in establishment of a framework for the process of 
• matching assets with the existing liabilities of the Company with a view to eventual settlement. 
• Assisting in analyzing and recommending liquidation cases for consideration by management. 
• Preparing statutory returns for the distressed insurers for filing with the Registrar of Companies. 
• Participate in the development and implementation of departmental policies, procedures, strategies, work plans, 
• procurement plans and budgets. 
• Maintain departmental records. 

Person Specifications

• Bachelor’s degree in Commerce, Finance, Insurance, 
• Economics, Insurance, actuarial science, Business 
• Administration or its equivalent from a recognized and accredited institution. 
• Proficiency in computer applications.
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)

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Job Specifications

• Compile data related to implementation of the Fund’s 
• Strategic Plan; Work Plan and Performance Contract; 
• Undertake economic analysis on the Fund’s planned activities and projects;
• Assist in the initiation of market inquiries, research and studies; 
• Liaise with Consultants and other Stakeholders on 
• economic matters and market inquiries, research and studies; 
• Compile the Annual Work Plan and realigning them to the budget; 
• Compile data and information for M&E and Impact Assessment; 
• Assist in undertaking the preparation of Annual Report; 
• Assist in conducting impact assessment on the Authority’s decisions; and
• Implement the Departmental deliverables, policies and procedures; 
• Assist in implementing the Departmental deliverables, 
• policies and procedures;

Person Specifications

• Bachelor’s Degree in any of the following disciplines:-
• Economics, Statistics or Business related discipline from a recognized institution; 
• Proficiency in computer applications; 
• Fulfilled the requirements of Chapter Six of the Constitution

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Job Specifications

• Supervision of the Fund’s Records Management Office, 
• filing systems, facilities, equipment and tools 
• Management of correspondences i.e. receiving, identifying, 
• classifying, indexing, arranging, distribution and storing of records 
• Facilitate appropriate access to information 
• Guiding all staff in the management of their records and use 
• of the Fund’s records management of the system
• Ensure the registry is cleaned and fumigated regularly to rid 
• of dust and pests that can destroy files and records 
• Timely response to internal and/or external information enquiries 
• Manage the delivery and distribution of mail to all stakeholders
• Ensure proper management of archived and closed files, 
• disposal and destruction procedures as provided by the Government Policy and procedures 
• Maintain, review and document records systems 
• Maintain records safety and access control measures 
• Supervise the digitization of the Authority’s records
• Maintain file records using file index and file movement 
• register the Authority’s records management system

Person Specifications

• Bachelors degree in Information Science Management/ 
• Records Management/Knowledge Management or 
• equivalent from a recognized Institution;
• Proficiency in computer applications.
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010

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Job Specifications

• Conduct inspection of office facilities and report on any
• equipment or electrical and mechanical systems that may require repairs;
• Ensure that the offices are accessible during office hours or as needed;
• Check and report on the cleanliness of office facilities and
• availability of convenient room supplies;
• Monitor safety status of the premises by inspecting safety
• appliances to ensure they are well serviced.
• Maintain and update a record of all incidents and related
• reports for purposes of decision making;
• Manage office supplies (drinking water, beverages and other utilities)
• Manage office protocol; 
• Ensure security of office records, documents and equipment; 
• Maintain an up to date filing system in the office; 
• Handle telephone calls; 
• Preparee responses to routine correspondence and process data; 
• Operatee office equipment; and 
• Attend to visitors/clients and undertaking other 
• administrative duties that may be assigned. 

Person Specifications

• Minimum 4 years relevant work experience. 
• Diploma in Secretarial Studies, Office Administration, or its 
• equivalent from a recognized institution. 
• Computer proficiency 
• Meet requirements of Chapter 6 of the Constitution of Kenya (2010)

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Job Specifications

• Carrying out routine checks on the vehicle’s cooling and 
• oil systems, electrical system, tyre pressure and brakes; 
• Detecting and report malfunctioning of vehicle systems; 
• Maintaining work ticket; 
• Driving the vehicles as authorized; 
• Carrying out minor mechanical adjustments; 
• Ensuring security and safety of the vehicle on and off the road;
• Maintaining safety of the passengers and/or goods therein; 
• Messengerial duties and 
• Maintaining cleanliness of the vehicle. 

Person Specifications

• Kenya Certificate of Secondary Education (KCSE) mean 
• grade D+ (Plus) or its approved equivalent from a 
• recognized institution; 
• At least three (3) years previous satisfactory driving 
• experience after obtaining the driving license; 
• Valid driving license for any of the classes of vehicles 
• which the candidate is required to drive; 
• Refresher course for drivers lasting not less than one (1) 
• week every three (3) years from Kenya Institute of 
• Highways and Building Technology or any other recognized institution;
• First Aid Certificate course lasting not less than one (1) 
• week from St. Johns Ambulance or any other recognized institution; 
• Passed suitability test for Drivers Grade III 
• Valid Certificate of Good Conduct from the Kenya Police Service. 
• Meet requirements of chapter 6 of the Constitution of Kenya (2010