Terms of Service
Five-year renewable contract subject to performance and retirement age
No. of positions One (1)
Job Specifications
- Develop and implement the PCF corporate communication strategy
- Formulate communication structures for continuous
- development and review of the PCF programmes and campaigns
- Oversee corporate branding and brand visibility.
- Monitor implementation of communication strategies and
- policies ensuring they are aligned to PCF’s overall goals and strategic objectives
- Manage relationships among key stakeholders of PCF
- Coordinate corporate communication, media relations and related matters in the Fund.
- Advise management on Public Relations and communication strategies and emerging issues.
- Coordinate crisis management in the Fund.
- Facilitate publishing and publicising Fund’s pronouncements
- Coordinate performance management, mentorship,
- coaching, talent and succession management within the department.
- Design and roll out communication programmes, campaigns and strategies
- Coordinate external PR and communication activities.
- Manage internal communication through a robust intranet.
- Conduct customer surveys and oversee implementation of recommendations.
- Coordinate establishment of a robust PCF website.
- Coordinate PCF’s Corporate Social Responsibility programmes and activities Managing the PCF’s corporate events
- Spearheading the recording, developing and curating of
- photographic and video graphic images relating to the PCF activities;
- Advising the PCF on new information distribution
- channels that maximize audience reach and engagement;
- Oversee implementation of Access to Information Act, 2016 by PCF
- Coordinate PCF complaints handling mechanism and
- statutory reporting in compliance with article 59(4) of the
- Constitution of Kenya, 2010 and the Commission on Administrative Justice Act, 2011.
- Maintain and regularly update the Corporate Complaints and Compliments handling register.
- Produce and review relevant corporate information and
- communication materials including newsletters, press
- releases, fact sheets, FAQs, presentations, among others to
- target publics that positively represent PCF
- Hold quarterly stakeholder meetings including media
- meetings, breakfast meetings, with editors and reporters for public communication on brand visibility.
- Manage social media platforms such as YouTube, Linkedin,
- Facebook, Twitter and tracking user engagement using the appropriate analytical metrics such as Google Analytics,
- TweetDeck and othersManage all enquiries from the public, the media and all
- stakeholders of PCF, ensuring customer complaints are addressed promptly
- Manage, organize and publicise all PCF events such as
- press conferences, open days, exhibitions, tours and visits
- through print, digital and electronic media
- Oversee the editing of photos and videos using appropriate
- editing software such as Adobe Photoshop, Fireworks,
- InDesign, Premiere and After Effects
- Oversee the production of in-house publications such as
- newsletters, diaries, calendars and brochures, ensuring the
- publications are of high quality.
- Monitor and analyse media coverage of PCF using
- appropriate tools such as MS Excel or SPSS and develop a
- repository of media clippings touching on PCF affairs and related business.
- Facilitate responses to queries from media and general public
- Develop and update the branding manual of the organization.
- Maintain records of media coverage and collate analytics and metrics.
Person Specifications
- Minimum period of ten (10) relevant work experience, five (5) years of which must have been in a supervisory role.
- A Bachelors degree in any of the following disciplines: media studies, journalism, mass communication, public relations, marketing, graphic design, advertising or
- equivalent from a recognized institution.
- A Masters degree Media Studies, Journalism, Mass Communications, Public Relations, Marketing, Graphic
- Design, Advertising or any other approved equivalent qualifications from a recognized and accredited institution Recognized professional qualification.
- Member of registered professional association.
- Leadership course lasting no less than six (6) weeks from a recognized institution.
- Proficiency in computer applications
- Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)
go to method of application »
Terms of Service
Five-year contract renewable subject to performance and retirement age
No. of positions One (1)
Job Specifications
In the case of: Compensation
- Develop, implement and review policies, strategies and
- procedures, regulations and guidelines on compensation of insurance claimants.
- Develop appropriate resolution mechanisms for problem
- insurers with a view to safeguarding the claimants’ interest.
- Develop and maintain database of claimants.
- Carry out public awareness and dissemination of
- information to stakeholders and the public Process compensation claims.
- Adopt research recommendations and analysis as a basis
- for compensation and resolution policy formulation.
- Collaborating with international, regional and national
- organizations on best practice for promotion and growth of the sector.
- Enforce insurers compliance with PCF policies and relevant laws.
- Develop and implement departmental annual workplans,
- procurement plans and budgets.
Insurance Risk Monitoring
- Develop, Implement and review department’s Policies,
- Guidelines, Regulations, Quality Management System and Frameworks.
- Conduct risk monitoring and profiling of insurers and make recommendations.
- Develop inter-agency relationships to facilitate achievement of PCF mandate.
- Implement risk assessment activities including analysis,
- measurement and reporting of insurers risks.
- Enforce insurers compliance with PCF policies and relevant laws.
- Coordinate special on-site examination and off-site surveillance of the insurers.
- Levy fees and reconcile insurers PCF Levy returns
- Monitor the respective insurance risk profiles and
- recommend appropriate mitigating measures.
- Coordinating the Enterprise risk and business continuity management in the department.
- Coordinate implementation of audit recommendations touching on the department.
- Provide leadership in Performance Management in the Division; and
- Mentor and coach staff under his/her purview.
Statutory Management
- Develop, implement and review policies, strategies and
- procedures, regulations and guidelines on statutory management.
- Prepare and report on the financial affairs of the insurer.
- Establish the status of affairs of the Company at the time of appointment.
- Trace, preserve and secure all the assets and property of the company
- Recover any debts and sums of money due to and owing
- to the company including reinsurance recoveries and
- deposit such proceeds with the Bank of Kenya under lien.
- Collaborate with international, regional and national
- organizations on best practice for promotion of insurance resolution
- Evaluate and establish the financial position and in
- particular, the solvency and liquidity of the company.
- Where necessary, obtain from any former principal officer,
- director, secretary, officer or employee of the insurer any documents, records, accounts, statements,
- correspondence or information relating to the company.
- Review reports from the regulator and obtain any information relating to the company which would aid in achieving the desired objectives.
- Discuss with the shareholders of the Company, where
- necessary, any revival strategy that may be envisaged.
- Recommend whether a Company should be liquidated or revived
- Establish the extent of authenticity of liabilities of the Company.
- Establish a framework for the process of matching assets
- with the existing liabilities of the Company with a view to the eventual settlement of claims.
- Determine the extent to which assets so traced and
- secured may be utilized towards the settlement of the claims.
- Recommend an appropriate claims settlement strategy
- that would facilitate eventual payment of outstanding claims.
- Prepare regular reports on progress made.
- Develop and implement the departments annual work plans, procurement plans and budgets.
Liquidation
- Develop, implement and review departmental strategies,
- policies, frameworks and related procedures, annual work
- plans, procurement plans, performance contracts and budgets.
- Develop inter-agency relationships to facilitate achievement of PCF’s mandate.
- Ensure prompt payment and reporting of dividends to creditors of liquidated insurers.
- Ensure prudent investment and reporting on surplus
- funds for insurers under liquidation as per approved investment policy.
- Review and making proposals on liquidation cases for consideration by Management and Board.
- Provide advisory role to the Technical and Public Policy Committee of the Board on liquidation.
- Oversee implementation of Board’s decisions and audit recommendations.
- Ensure compliance with PCF policies and relevant laws.
- Ensure effective communication of relevant policies in the department.
- Participate in the activities of International Forum of Insurance Guarantee Schemes (IFIGS) and other agencies.
- Provide leadership in the day to day running of the department.
- Oversee performance management of the Department;
- Coordinate implementation of Board resolutions and audit recommendations;
- Assessing performance, mentoring and coaching of staff under the Officer’s purview.
Person Specifications
- Minimum period of ten (10) relevant work experience, five
- (5) years of which must have been in a supervisory role.
- A Bachelors Degree in any of the following disciplines:- Commerce, Actuarial Science, Finance, Insurance,
- Economics, Business Administration or its equivalent from a recognized and accredited institution;
- A Masters Degree in any of the following disciplines:
- Commerce, Actuarial Science, Finance, Insurance,
- Economics, Business Administration or its equivalent
- from a recognized and accredited institution;
- Professional qualifications in Insurance or equivalent.
- Diploma in Insurance or its equivalent
- Membership to the Chartered Insurance Institute or
- Insurance Institute of Kenya or institute of certified
- investments and Financial Analysts or law society of Kenya.
- Leadership course lasting no less than six (6) weeks from a recognized institution.
- Proficiency in computer applications
- Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)
go to method of application »
Job Specifications
In the case of:
Compensation
- Receive and review claim documents for purposes of
- compensation to claimants of insurers under management
- and dividends to creditors of liquidated insurers;
- Maintain an up-to-date inventory of assets of distressed insurers;
- Maintain investment schedules and reports on surplus
- funds for insurers’ in statutory management and
- liquidation as per approved investment policy;
- Assist in analyzing and recommending compensation,
- statutory management and liquidation cases for consideration by management; and
- Prepare statutory returns for the distressed insurers for filing with the Registrar of Companies.
- Assist in the development and maintenance of claimants’ database
Insurance Risk Monitoring
- Initiate risk assessment activities including analysis,
- measurement and reporting of insurers risks for the
- allocated portfolio and preparing reports;
- Initiate special on-site examination and off-site
- surveillance of the insurers for the allocated portfolio and preparing reports;
- Assess, collect, reconcile and prepare reports of
- contribution levy by insurers for the allocated portfolio; and
- Participate in monitoring and analyzing insurance risk
- profiles for the allocated portfolio.
- Assist in development, implementation and review of
- policies, strategies and procedures, regulations and
- guidelines on insurance risk monitoring.
- Participate in on-site inspection of insurers
- Maintain departmental records
Statutory Management
- Assist in development, implementation and review of policies, strategies and procedures, regulations and
- guidelines on statutory management.
- Assist in preparing reports on the financial affairs of the insurer.
- Establish the status of affairs of the Company at the time of appointment.
- Assist in tracing, preserving and securing all the assets
- and property of the company under statutory management.
- Establish any debts and sums of money due to and owing
- to the company under statutory management.
- Draft routine correspondences.
- Conduct due diligence on the liabilities of the Company under management.
- Prepare regular reports on progress made.
- Assist in the development and implementation of the
- departments annual work plans, procurement plans and budgets.
- Maintain departmental records
Liquidation
- Participate in the development, review, and implementation of departmental policies, strategies and
- procedures, regulations, and guidelines.
- Assist in recovery of debts and sums of money due to and
- owing to the company including reinsurance recoveries
- and deposit such proceeds with the Bank of Kenya under lien.
- Receive and review claim documents for purposes of
- paying dividends to creditors of liquidated insurers.
- Maintain an up-to-date inventory of assets of distressed insurers.
- Maintaining investment schedules and reports on surplus
- funds for insurers in liquidation as per approved investment policy.
- Assist in establishment of a framework for the process of
- matching assets with the existing liabilities of the Company with a view to eventual settlement.
- Assisting in analyzing and recommending liquidation cases for consideration by management.
- Preparing statutory returns for the distressed insurers for filing with the Registrar of Companies.
- Participate in the development and implementation of departmental policies, procedures, strategies, work plans,
- procurement plans and budgets.
- Maintain departmental records.
Person Specifications
- Bachelor’s degree in Commerce, Finance, Insurance,
- Economics, Insurance, actuarial science, Business
- Administration or its equivalent from a recognized and accredited institution.
- Proficiency in computer applications.
- Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)
go to method of application »
GENERAL APPLICATION REQUIREMENTS
Interested candidates, who must be Kenyan citizens, should submit their applications including copies of their academic and professional certificates, a copy of the National Identity Card or valid passport, an updated Curriculum Vitae (CV) detailing current position, qualifications, working experience, current and expected salary, an email address and a daytime telephone number. The CV should also include the email and telephone contacts of three (3) professional referees who can speak on your competence, character and integrity. All application must contain the reference number and job title on the subject matter (on letter or email) and on the envelope
OTHER KEY REQUIREMENTS
- Successful candidates in the interviews will be required to present and satisfy the requirement of Chapter Six of the Constitution of Kenya 2010 by providing original
- copies of the following documents as an employment condition:
- A certificate of Good Conduct from the Directorate of Criminal Investigations (DCI);
- A Clearance Certificate from the Higher Education Loans Board (HELB)
- A Tax Compliance Certificate from the Kenya Revenue Authority (KRA)
- Clearance certificates from the Ethics and Anti-Corruption Commission (EACC).
- A clearance Certificate from an Approved Credit Reference Bureau (CRB) in Kenya
Applications should be received on or before close of business Tuesday 19th April 2022 via post/courier services, hand delivery or email to:
The Managing Trustee
Policyholders Compensation Fund
KWFT Center, 6th Floor
Masaba Road - Upper Hill
P O Box 24203 – 00100
NAIROBI
Email: recruitment@pcf.go.ke
PCF is an equal opportunity employer. Canvassing of any kind will lead to
automatic disqualification. Women, Youth and Persons with Disabilities are
encouraged to apply.
Only shortlisted candidates will be contacted
Gmail
Yahoomail