Jobs at R4Kenya

Job Description

Qualification requirements

• Engineer with BSc, Msc or PhD degree within relevant discipline related to computer science
• Curious about modern technologies and keeping up with technology trends
• Able to work under pressure to meet deadline before its due
• Ready to go the extra miles to get the project delivered
• Fast learner

Qualifications

• Experience: 5 to 10 years working experience
• Core Java, JavaEE , ASP,  PHP
• OOPs and Design Patterns
• GIT/SVN
• Spring Boot Framework
• HTTP REST API, SOAP Web Services
• JPA, Hibernate, SQL
• HTML5, CSS, JavaScript, Bootstrap Framework
• MySQL, PostgreSQL, SQL Server
• Apache Maven
• Docker File
• Eclipse IDE

Job specific requirements:

• Knowledgeable and curious about the many aspects of modern software development and delivery
• A knack for finding the fun in technical challenges
• A good eye for layering abstractions
• A self-driven team player, not afraid to take on and share responsibilities
• Analytical and structured, yet creative and flexible
• REMOTELY WORKING from the comfort of your own home

What can we offer you?

• Being part of a team in a growing company where you can influence and make a noticeable impact
• Versatility in a company with high responsibility and varied tasks
• Performance-based flexibility
• An informal and fun working environment (arrange team hackathons and code roasts regularly)
• Great opportunities for personal development and competence building
• Competitive salary and benefits
• Must be able to travel for a short while to the headquarter in Europe to training or team training

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Job Description

Main duties will include, but not limited to the following:

• Respond to customer calls, emails and other messages
• Handle queries received through other channels such as social media and live chat
• Reply to Trustpilot and other review site comments
• Resolve complaints in full – even when this is not possible on first contact and when the customer is particularly demanding
• Promote and process new sales
• Take calls from customers to assist them with delivery and product enquiries
• Help maintain stock accuracy by processing order amendments and replacements
• Maintain high levels of quality in tone of responses, interest and empathy with customer and accuracy of answers