Jobs Opportunities at Fairmont Hotels & Resorts

Job Description
Accounts Payable Executive

• Are you a dynamic and results-driven professional with a passion for finance and accounting in the hospitality industry? We are looking for you!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Finance Manager, responsibilities and essential job functions include but are not limited to the following: 

• Assist the department in the month-end closure process preparing journals for the accounting software and ensuring reconciliation of ledgers like advances, vacations, indemnity, ticket service charges, accrued salaries, tips, AIP Ex-com, and sales Incentives periodically.
• Count and verify the daily cash deposits from the individual cashiers, deposit the same promptly, resolve any discrepancies with the service provider or bank, and possess excellent cash handling skills.
• Reconcile all cash receipts with the PMS system, and prepare the daily GC report and submission daily for approval from managers.
• Provide monetary change to personnel with hotel cash float and issue due backs to cashiers as and when required. Maintain adequate change in the GC float, ensure daily closure of cash, and ensure third-party audit periodically on the GC float.
• Prepare and maintain the over/short reports/logs by cashiers daily and forward them to the chief accountant at the month-end.
• Disburse petty expenses to the department adhering to the hotel policies and procedures.
• Participate in hotel float audits frequently along with the income auditor in the presence of the float owner and report all discrepancies to and submit the summary to the DOF and CA.
• Assist in cashier training and be available as needed to support cashiers in resolving problems related to cash handling.
• Strictly adhere to hotel guidelines for cash handling, disbursement, and cheque encashment procedures.
• Ensure that currency exchange gains/losses are posted and all foreign currencies and cheque proceeds are deposited on a timely basis.
• Professionally conduct yourself at all times to reflect the high standard of the brand.
• To perform any other duties and responsibilities assigned by the CDOF or Finance Manager.
• Must be willing to work a flexible schedule to accomplish all major responsibilities and task.

Qualifications
Your experience and skills include:

• Previous experience is an asset
• A graduate degree in accounting or equivalent.
• Familiarity with hotel property management systems (PMS) and accounting software is an advantage.
• Strong numerical and analytical skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Proficiency in using accounting software and Microsoft Excel.
• Knowledge of billing and invoicing procedures.
• Ability to maintain professionalism and composure in dealing with guests and payment disputes.

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Job Description
Leisure Sales Coordinator

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Reporting to the Leisure Sales Manager, responsibilities and essential job functions include but are not limited to the following: 
• Manage and build relationships with various clients for new and repeat business by conducting sales calls and site inspections. Participate in site inspections and client entertaining as requested.
• Develop and implement growth strategies and source new opportunities within the allocated sector to maximize revenues. Attend industry events to network with industry colleagues and remain informed about trends in the industry.
• Co-ordinate, conduct and complete follow up actions on Sales Calls. Co-ordinate and complete follow up actions on property inspections. Provide the Sales Manager with required information on any of your current or new clients by maintaining a good client database.
• Negotiate with clients in order to confirm the business to contract stage. Introduce initiatives to raise awareness of the hotel.
• Track and record sales activities and account growth by using available systems and tools
• Manage day to day enquiries from clients for requests for property information, brochures, rates & offers
• To support the Sales Manager with organization of FAM trips and site inspections and Product Training,
• Communicate promotions, special offers, packages and client booking incentives externally and internally to all relevant team members.
• Assist with accurately maintaining all trade client records, files and correspondence, both electronic and hard copy files as requested in order to monitor and develop our client databases to ensure effective mailings & correct client history
• To assist in the maintenance of departmental records including sales expenditure, renewals of local memberships and subscriptions
• Develop and maintain relationships with “local” and international tour bookers, lifestyle and concierge companies.
• Compile weekly sales reports and statistics from The Collection reservation system based on source of business, including nationality and partner production figures and booking patterns and observations
• Coordinate the supply of sales kits and all collateral & giveaways
•  To update The Collection CRM with sales activities including key customer information. Updating and maintaining the Customer Database
• To research and stay abreast of industry trends, innovations and any potential to group the business. Providing constructive and timely feedback to the operation on any guest or client feedback received; with suggestions for action
• Attend weekly Revenue Meeting to provide feedback on revenue generating initiatives
• To manage workload effectively and Completion of weekly sales reports.
• To share ideas and problems with colleagues and encourage their input to help make decisions where possible
• To undertake any other duties including operational tasks on property as and when required by Senior Management

Qualifications
Your experience and skills include:

• Previous sales or administrative experience preferred
• Computer literate in Microsoft Window applications and or relevant computer applications required 
• University/College degree in a related discipline an asset
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times