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  • Posted: Feb 19, 2020
    Deadline: Not specified
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    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company

     

    Senior Underwriter - HQ

    Introduction

    To Ensure that the company business is professionally written to an acceptable standard within the underwriting guidelines and arranged reinsurance program

    Minimum Requirements...

    Qualifications:

    • University degree
    • Basic Insurance qualification
    • Sales and Marketing Qualification

     Experience:

    •  Minimum of 3 years

    Job Specification...

    • Quotations and Risk Acceptances
      • Ensure quotations allocated are done and approved by the Underwriting Manager and dispatched within the agreed turnaround time
      • Accept all new agreed proposals which meets acceptable underwriting standards within the delegated authority
    • Underwriting Process and Procedures
      • Analyze and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards
      • Ensure all incoming business are captured in the system accurately and monitor backlog status and observe timely month end closing
      • Prepare /Issue policies and endorsements for all classes of insurance within the system at the agreed turnaround time
      • Process all endorsements within the agreed turnaround time
      • Respond to all correspondence within the agreed turnaround time
      • Ensure adherence to all the process, procedures and controls within the department
    • Ensure Reinsurance allocations are done properly as per treaty on every business before capturing into the system
    • Conduct trainings on various covers to team and intermediaries etc
    • Risk Management
      • Analyze and assess proposals and risk notes and recommend on the need to carry out surveys for small to medium size non-standard risks
      • Communicate to the client’s progress on the implementation of surveyor’s recommendations in improving the status of risks written
      • Resolve internal control audit recommendations fully and ensure no issue automatically escalates
      • Monitor the quantity and quality of work done with ZERO error which may result in disputes with other departments.
    • Policy Renewals
      • Work on the allocated renewal scrutiny listing 3 months prior to expiry of policy and dispatch renewal notices to producers/clients1 month prior to renewal date
      • Follow up allocated policies falling due for renewal and provide weekly report to Underwriting manager to ensure achievement of monthly retention ratio of at least 80%
      • Establish unrenewed list by 1st Week on the following month and make counter follow ups
    • Reinsurance
      • Liaising with the Reinsurance Section regarding risks requiring facultative reinsurance placements.
    • Filing
      • Comply with the agreed filing and record keeping system
    • Customer Service
      • Attend all customers enquiries and provide prompt attention and efficient service 

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    Business Development Officer GI & Health - Mombasa Branch

    Introduction...

    Reporting to the Sales Manager - Mombasa Branch, the job holder will assist in responding to quotation requests, development of prospects into new business, build strong relationships with our intermediaries and clients to grow revenues and increase market share

    Minimum Requirements...

    Qualifications

    • Bachelor’s degree
    • Industry qualifications an added advantage

    Competences

    • Presentation skills
    • strong analytical skills
    • Working knowledge of Ms office
    • Strong verbal and written communication skills
    • Passionate and results driven
    • Able to work with minimum supervision

    Job Specification...

    • Solicit for quotation requests, facilitate the quotation process to increase the conversion rate
    • Follow up on renewals
    • Establish and cultivate relationships with intermediaries and clients.
    • Assist the Sales Manager – Mombasa to execute the GI and Health Business Development strategic initiatives.
    • Use and update CRM and Pipeline tool on a daily basis with activities undertaken by self or as advised by the Sales manager
    • Represent UAP in business development meetings with prospective clients.
    • Attend to arising customer service issues in GI & Health business
    • Assist in selection and recruitment of agents
    • Collect market intelligence 

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    Records Management Officer - Faulu

    Introduction

    Reporting to the Records Manager, the job holder will be responsible for management of Bank Records from various departments and branches in the centralized Records Center. Ensure Availability, Organization, Safety and Disposal of records.

    Minimum Requirements...

    • Degree in related field preferably in Information Science or Records and Archives Management.
    • Knowledge in Records and Archives Management or Information Management.
    • 2 years' experience in Records and Archives Management, Information Management or Data Management preferably in a financial institution.
    • Knowledge of Records/Information Management in Financial services sector
    • High degree of integrity and professionalism.
    • Proficient computer skills.
    • Good performance track record
    • Ability to work independently, meet deadlines and obtain results.
    • Good interpersonal and communication skills.
    • Good working relations with colleagues
    • High degree of confidentiality
    • Analytical mind and keen to detail.
    • Honest and good customer service skills
    • Creative and Innovative
    • Good team player
    • Fast in decision making
    • Highly organized, proactive and assertive

    Job Specification...

    • Maintain suitable Records Management System.
    • Ensure management of Records within the guidelines of Records and Archives Management Policies and Procedures.
    • Uphold Records and Business confidentiality by ensuring controlled access and responsible sharing of records.
    • Regularly conduct Departmental and Branch records surveys and staff records training.
    • Regularly follow up, verify and facilitate transfer of records created at the branch and departments to the Records Center.
    • Carry out classification, indexing and cataloguing of records.
    • Regularly review and appraise records to ensure transfer and storage from one storage level to another.
    • Regularly separate permanent and vital records from non-permanent records and ensure adequate storage of permanent records.
    • Ensure management of Records in relation to the principle of provenance and original order.
    • Facilitate scanning and meta-data capture of electronic-records.
    • Ensure management of Archival records in line with continuum model principle.
    • Develop and maintain appropriate document tracking and finding aid.
    • Co-ordinate and carry out retrievals, circulation, scanning and re-file of requested documents.
    • Ensure order and organization of records stored at the Records Center.
    • Facilitate the destruction of non-permanent records in line with records Retention and Disposal policy guidelines.
    • Ensure compliance with all applicable laws, statutory and regulatory requirements in relation to Records and Archives Management.
    • Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Office (MLRO).
    • Implement and enforce the board approved AML, KYC & CFT policy in as far as is applicable within your area of responsibility.
    • Carry out any other duty that may be assigned by the management from time to time.

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    Relationship Manager, Retail (Branches) - Faulu

    Introduction...

    Reporting to the Branch Manager the job holder will ensure growth of customer numbers, retention and maximum returns to the company by ensuring good customer service is rendered to the customers through timely loan processing and payments, growth of Liability, Asset, Bancassurance and quality Retail loan book in the branch through effective management of the Sales Teams.

    Minimum Requirements...

    • Bachelor's degree in any social sciences.
    • Diploma in sales and marketing will be an added advantage.
    • Advanced knowledge in marketing and credit risk management.
    • Good analytical skills especially using the business analysis tools.
    • At least 3 years related experience, two of which should be in a sales related role.
    • Good communication and interpersonal skills.
    • Excellent problem solving and decision-making skills.
    • Team player/thinker.
    • A person of high integrity and professional decorum, keen on timely achievement of targets.

    Job Specification...

    • Portfolio growth and management
      • Outreach/recruitment activities in customer on-boarding.
      • Growth of Deposits both Cheap and Term deposit in line with the Bank Strategy.
      • Growth of the Loan book through quality disbursements.
      • Growth of all Bancassurance products through all the Bank distribution.
      • Identify schools, Government office, Churches and Corporates in areas of operations.
      • On time Disbursement and pipeline management.
      • Client retention and on time service delivery.
      • To drive Salaried loans in the Branches.
      • Facilitate timely employer by-products collections, reconciliations for loan follow up and on-time scheme remittances.
      • Proper Relationship Management of existing Schemes within the jurisdiction.
      • Sales Consultant numbers optimization and contracting; Recruitment, training and effective supervision of Sales Consultants.
      • Value addition by expanding the revenue basket through salary processing in existing relationships.
    • Loan underwriting/processing
      • Thorough documents scrutinization i.e. pay slips, national ID, staff IDs, etc.
      • Ensuring every application is approved by the authorized signatories by conducting work station verification.
      • Documentation due diligence and integrity.
      • Compliance to audit standards and company policy.
      • Proper management of TAT on all loan applications.
      • Conduct BCC for every loan application as per the credit policy.
    • Training Role
      • Dissemination of information to prospective clients about Faulu.
      • Recruitment, Continuous SCs training and Motivation.
      • Client motivation and enhanced relationship management.
      • Ensuring clients understand operations policy.
    • Default management
      • Ensuring requisite employers' approvals on all application through ensuring work station verification is conducted.
      • Understand and resolve all the underlying causes of default.
      • Compliance to policy in the initial period of recruitment.
      • Ensuring all the applications meets the third rule.
      • Prompt payment collection and timely Salary processing for the customers.
    • A link with the public
      • Liaise with local administration.
      • Ensure well-managed relationships with the institutional heads of various Corporates.
      • Ensure well-managed relationship with HR functions of the serviced institutions and all relevant contacts.
      • Ensure maximum value is derived from all existing and new partnership arrangements.
    • AML KYC & CFT Responsibilities
      • Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO).
      • Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility.

    Method of Application

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