Latest Openings at CDL Human Resource

• To carry out efficient installations, deliver quality technical support, resolve issues promptly, and ensure high customer satisfaction while identifying potential sales opportunities.

Key Responsibilities:

• Install and service Starlink kits following set standards and schedules.
• Diagnose and resolve technical issues on-site, ensuring first-time fix.
• Educate customers on product use and provide after-sales support.
• Maintain accurate documentation, reports, and proper use of tools.
• Act as a brand ambassador, promoting referrals and identifying sales opportunities during installations.

Requirements:

• Diploma in a relevant technical field.
• 3–5 years’ experience in installation/technical support (Starlink or related telecom products preferred).
• Strong technical, communication, and customer service skills.
• Ability to work independently, meet targets, and ensure quality service delivery.

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Role Purpose

• The purpose of the role is to develop and generate new sales leads, drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.

Your Tasks and Responsibilities;

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.
• Attain the communicated monthly sales turnover.
• Ensure 0% unresolved client queries.
• Actively make client visits and follow up to ensure client satisfaction and secure business.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information and timely submission of the reports as per set timelines.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
• Contributes to team effort by accomplishing related results as needed.

Requirements

Qualifications and Education Requirements

• Diploma in Sales and Marketing or related course
• Minimum of 3 years’ proven experience in Sales/ Business development in a Freight forwarding, CFS or Logistic company is an added advantage.
• Proven ability to consistently meet the set sales target.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• We warmly encourage applications from candidates of Indian, Chinese, and Somali backgrounds.

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• The purpose of the role is to develop and generate new sales leads, drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.

Your Tasks and Responsibilities;

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.
• Attain the communicated monthly sales turnover.
• Ensure 0% unresolved client queries.
• Actively make client visits and follow up to ensure client satisfaction and secure business.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information and timely submission of the reports as per set timelines.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
• Contributes to team effort by accomplishing related results as needed.

Requirements

Qualifications and Education Requirements

• Diploma in Sales and Marketing or related course
• Minimum of 3 years’ proven experience in Sales/ Business development in a Freight forwarding, CFS or Logistic company is an added advantage.
• Proven ability to consistently meet the set sales target.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• We warmly encourage applications from candidates of Indian, Chinese, and Somali backgrounds.

go to method of application »

• The purpose of the role is to develop and generate new sales leads, drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.

Your Tasks and Responsibilities;

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.
• Attain the communicated monthly sales turnover.
• Ensure 0% unresolved client queries.
• Actively make client visits and follow up to ensure client satisfaction and secure business.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information and timely submission of the reports as per set timelines.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
• Contributes to team effort by accomplishing related results as needed.

Requirements

Qualifications and Education Requirements

• Diploma in Sales and Marketing or related course
• Minimum of 3 years’ proven experience in Sales/ Business development in a Freight forwarding, CFS or Logistic company is an added advantage.
• Proven ability to consistently meet the set sales target.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• We warmly encourage applications from candidates of Indian, Chinese, and Somali backgrounds.

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The Executive Assistant (EA) will provide direct administrative and operational support to the Kenyan Field Director. This role is critical to ensuring smooth daily operations, timely communication with candidates, virtual assistants (VAs), and internal team members,and effective coordination of meetings and training sessions. The EA will serve as the primary point of contact between the Field Director and all Kenya-based stakeholders.

Key Responsibilities

• Communication & Email Management
• Read, manage, and respond to all emails as required.
• When required, draft and send professional correspondence on behalf of the Field Director.
• Forward relevant communications to the Field Director as necessary, while prioritizing urgent items.
• Ensure all communication from staff, virtual assistants, and prospective candidates is addressed in a timely and accurate manner.
• Calendar & Meeting Management
• Maintain and manage the Field Director’s calendar, ensuring smooth scheduling of Zoom meetings, interviews, and check-ins.
• Coordinate with U.S. time zones to align schedules for interviews and client-related activities.
• Prepare agendas and ensure all necessary documents are ready ahead of scheduled meetings.
• Manage travel and executive communications.
• Prepare reports, presentations, and meeting materials.
• Handle confidential information and, as needed, act as a liaison between departments.
• As needed, coordinate meetings and manage expense reports.
• Candidate Recruitment & Interview Coordination
• Support full-cycle recruitment (sourcing, screening,résumé reviews,shortlist candidates, interviewing, reference checks,and support placement ) , manage candidate pipelines,and collaborate with hiring managers and recruitment firms to contribute to Hire Impact
• Outsourcing’s objectives.
• Assist with candidate outreach and communication throughout the recruitment cycle.
• When requested and with the candidate’s consent, request and collect a 2–3-minute introduction video (overview of experience and motivation for the role) for vetting, and share it with the U.S. team for approval.”
• Support in managing candidate documentation and ensure contracts are sent, signed, and filed appropriately, while confirming with the Field Director.
• Coordinate interview scheduling, prepare Zoom links, and ensure recruiting firms receive the correct job descriptions.
• Onboarding & Training Support
• Assist with onboarding new VAs, including follow-up on setting up accounts (e.g., Teramind).
• Support the Field Director in training VAs, coordinate training materials, and track completion.
• Monitor new-hire integration and flag any issues to the Field Director for resolution.
• Support training logistics (scheduling, attendance tracking, feedback collection).
• Maintain learning management systems (LMS).
• Assess skill gaps and help evaluate training effectiveness.
• Work with department heads to align training with company goals.
• Operational & Administrative Support
• Occasionally deliver tailored presentations to prospective U.S. clients and handle
• 15-minute Intro Calls that convert to 45-minute Discoveries. Eligible for bonuses tied to (a) Intro→Discovery conversions and (b) qualified presentations that convert to clients wanting to join.
• Maintain accurate records of recruiting, interviewing, onboarding, and training activities.
• Prepare reports as requested by the Field Director.
• Provide support with office or operational tasks as required by the Field Director.
• Carry out any other duties related to VAs and Hire Impact’s Kenyan operations as reasonably assigned.
• Assist in coordinating and organizing events and activities to bring together virtual assistants as needed

Requirements

Qualifications

• Bachelor’s degree or Diploma in one of the following: Business Administration; Human Resource Management; Psychology or Industrial–Organizational Psychology;
• Communication or Public Relations; Secretarial Studies/Office Administration; Education or Adult Education; Education Technology or Instructional Design (specialized) (preferred); Sales or Marketing (a plus).
• 2+ years of experience as an Executive Assistant, Administrative Assistant, or HR/Recruitment Coordinator.
• Strong written and verbal communication skills in English.
• High proficiency with Microsoft Office Suite, Google Workspace, Zoom, DocuSign, Adobe Acrobat, Mailchimp, Salesforce, HubSpot, and related platforms.
• Experience with remote team collaboration tools (e.g., Slack, Trello, Monday.com, or similar).

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• We are seeking a highly skilled and creative Hairdresser with experience working in top-tier salons in Kenya.The ideal candidate will possess advanced technical skills, an eye for style, and a deep passion for customer service. This role requires professionalism, creativity, and the ability to deliver an exceptional experience to every client.

Key Responsibilities

• Provide expert hairdressing services including cutting, colouring, styling, treatments, and blow-drying.
• Consult with clients to understand their preferences and provide professional advice on styles and hair care.
• Create personalized looks that enhance the client’s features and align with global trends.
• Maintain high standards of hygiene, cleanliness, and safety within the salon.
• Promote salon products and services to improve client satisfaction and retention.
• Work collaboratively with other stylists and staff to maintain a premium salon experience.

Requirements

Qualifications & Experience

• Diploma or Certificate in Hairdressing or Cosmetology from a recognized institution.
• Minimum2- 5 years of experience in a luxury salon environment.
• Proficiency in advanced styling techniques, colour correction, and modern trends.
• Excellent customer service and interpersonal skills.
• Strong presentation, grooming, and communication abilities.
• Knowledge of professional hair products and tools used in premium salons.