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  • Posted: Oct 26, 2020
    Deadline: Nov 9, 2020
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    Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
    Read more about this company


    Learning & Performance Development Specialist

    Reporting to: Talent Partner

    Band : 3

    Department : Human Resources

    Role Purpose: 

    To support and enable the implementation of the policies and procedures that will ensure an effective talent management process in Telkom. Furthermore, this role will support and enable the implementation of the policies and procedures that will ensure an effective Learning & Performance Development process in Telkom.

    This role will also assist to maintain and enhance the Telkom competency framework and facilitate the related assessments to determine skills gaps.

    A critical success factor to this role is the ability to understand the business plans and align the skills development programs to the achievement of business results.


    Key Duties and Responsibilities

    • Conduct Talent, Learning & Performance Development in a cost-effective manner
    • Training and Development budget planning and cost management
    • Delivery of the leadership development programs
    • Integrate the Talent, Learning & Performance Development business plan with the HR value chain
    • Enhance productivity through effective design and implementation of a talent management programs and system
    • Continuously evaluate and monitor existing and new training programs to ensure continued relevance to the organization
    • Reporting to management and other stakeholders to ensure effectiveness on the performance and capability building initiatives
    • Manage the entire talent, learning & development end-to-end and ensure that fairness and objectivity prevail 
    • Manage compliance to policies and procedures and standard operating procedures
    • Design and conduct relevant management training to understand capacity to manage talent
    • Conduct needs analysis to determine the training needs of the business
    • Conduct regular audits to ensure good corporate governance and to identify the risks in succession planning
    • Actively network within the HR community to stay abreast of latest developments in performance Management and Capability Building.

    Academic Background & Professional Knowledge

    • Bachelor’s Degree in a Telecommunications Field, Human Resources or Business equivalent.
    • Post-Graduate certification in HR

    Here are the skills we are looking for

    • Prior experience in a telecommunications environment
    • Knowledge of Performance Management.
    • Leading edge capability with up skilling technical teams
    • Ability to measure and communicate the impact of learning initiatives
    • Experience with curriculum development and training delivery.
    • Significant experience in Training and Capability Building.
    • In-depth understanding of Talent Management systems
    • Ability to present soft skills programs
    • Good grounding in competencies and skills assessments
    • Knowledge of training providers and program standards
    • Manage online learning & experiential activities using various Learning Management Systems.
    • Ability to implement and deliver change initiatives through learning
    • Vendor Management

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    Supplier Performance Manager

    Reporting to : Supply Chain Business Partner (Digital / Technology)

    Band : 3.0

    Department : Supply Chain

    Role Purpose: 

    The role ensures reactively and proactively the development of our key suppliers. Partnering with buyers, Category Managers for Supplier due diligence, approval, and Supplier Performance Review and Capacity & Risk analysis. Take the lead on crisis management and lead or contribute to the problem solving.

    Drives development activities at suppliers according to core competencies (Supply chain, Procurement, Quality, Product) or coordinate with other function if there is a need of specific competencies.

    Key Duties and Responsibilities

    • Ensures that registered suppliers address the need of the organization according to the business plans
    • Ensures that registered supplier performance is tracked and reviewed regularly by Project Leads/ Supply Chain.
    • Conduct timely assessments of supplier contracts and change orders to identify areas of potential non-compliance, adverse supplier performance and other issues that could have an adverse impact to the company in order to effectively communicate, track and abate Supplier risk elements.
    • On board new suppliers / partners who supports innovation partnerships and alliances
    • Maintain and continually update the vendor database, timeously resolve disputes with vendors and contractors to prevent delays in service delivery. Develop and implement an approved supplier list, introducing vendor assessment techniques to measure performance and quality of supply.
    • Performance management reports and procurement progress tracking for special projects.
    • Coordinate with Category Manager (Direct) for agile process flow for special projects
    • Create policies and procedures to govern supplier performance system and achieve compliance.
    • Coordinate with Legal, Contracts, Sourcing and other stakeholders as necessary to ensure continuity of services.
    • Implement supplier rating system and performance management across the business.
    • Implement metrics, monitoring and reports using supplier scorecards for key suppliers. Provide education and training.
    • Conduct supplier kick-off meetings.

    Academic Background and Professional Knowledge

    • Relevant Business Degree
    • Professional Diploma in Logistics/Supply Chain Management
    • Computer literate, with experience of ERP systems
    • Experience in telecommunications an added advantage

    Here are the skills we are looking for

    • 4 years’ experience in procurement, contract and supply chain management
    • First class knowledge in Logistics/Supply chain management coupled with minimum of 3 years’ experience in FMCG/Telecommunications sectors.
    • Skilled in Supplier Relationship Management and managing suppliers.
    • Knowledge of Supplier Quality systems, measurement and tracking
    • Solid Business acumen to include finance and contractual commitments.
    • Demonstrated skill in Vendor management.
    • Performance monitoring and reporting.
    • Knowledge of procurement requirements related to the telecommunication industry.
    • Negotiating and influencing skills.
    • Knowledge of or experience in Lean techniques
    • Communication and interpersonal skills

    go to method of application »

    Logistics Manager

    Reporting to : Director Supply Chain

    Band : 4.1

    Department : Supply Chain

    Role Purpose: 

    The Logistics manager is responsible for maximizing the efficiency of the logistics to achieve the highest level of customer service at optimal operating cost. Reporting to the Director of Supply Chain, the role offers.

    Key Duties and Responsibilities

    • Managing outsourced logistics in terms of contract management and operational management
    • Managing the interface between the internal customers (IT&N, Mass Market, Business Market) and the logistic supplier
    • Ensuring the overall SLA between the internal customers and the logistic function is well maintained and tracked.  Reporting monthly KPIs on the Logistics activities
    • Cooperating with the Procurement function in order to insure a constant goods traceability from PO to Warehouse delivery
    • Monitor and ensure QHSE standards in warehouse and efficient space planning and utilization
    • Coordinate with Fixed Asset and Stock Management department to ensure visibility and recording physical movement of assets.
    • Coordinate for adequate asset disposal process, and motivates healthy inventory turnover and reasonable stock aging. 
    • Effectively manage inventory management to continuously improve stock availability and accuracy of stock figures
    • Reviewing and improving the logistics processes, selecting and adopting appropriate tools that guarantee improved performance.
    • Responsible for the Logistics budget.
    • Responsible for cost optimization with a OPEX reduction target
    • Ensuring that the Logistics team receives the motivation, training and development, coaching and guidance to enable them to keep abreast of latest developments and achieve their maximum contribution.
    • Supporting the recruitment of Logistics staff and ensuring that they animate the Code of Conduct.

    Academic Background and Professional Knowledge

    • Relevant Business Degree, with MBA as an added advantage
    • Professional Diploma in Logistics/Supply Chain Management
    • Computer literate, with experience of ERP systems

    Here are the skills we are looking for

    • 5-6 years in a similar position
    • First class knowledge in Logistics/Supply chain management coupled with minimum of 3 years’ experience in FMCG/Telecommunications sectors.
    • Project Management skills
    • Procurement and contracts management
    • Demonstrated skill in Vendor management.
    • Performance monitoring and reporting.
    • In-depth understanding of the business needs (Digital and Technology) to procure accurately.
    • Knowledge of procurement requirements related to the telecommunication industry.
    • Negotiating and influencing skills.
    • Networking and relationship management skills to access best suppliers and vendors.
    • Communication and interpersonal skills

    Method of Application

    Application should be sent to by providing an updated Curriculum Vitae (CV) before 9th November 2020 including details of your current telephone contacts and names of three referees.

    Please note, only shortlisted candidates will be contacted.

    Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

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