Latest Recruitments at CDL Human Resource

• The General Manager will oversee all aspects of the hotel’s operations, driving excellence in guest experience, operational efficiency, and profitability. The role requires a seasoned hospitality professional with proven leadership in managing 3-star or similar category hotels, preferably with experience in Indian cuisine and hospitality standards to cater to a diverse clientele.

Key Responsibilities

• Operational Leadership
• Direct and coordinate daily operations across Front Office, Housekeeping, Food & Beverage, Kitchen, Maintenance, and Sales & Marketing.Ensure smooth integration of Indian hospitality service culture within the hotel operations.Enforce compliance with hospitality regulations, licensing laws, health & safety, and brand standards.
• Guest Experience Management
• Maintain high guest satisfaction ratings by ensuring personalized, culturally sensitive service.Address and resolve guest feedback promptly and professionally.Develop and implement guest loyalty programs.
• Financial Management
• Prepare and manage annual budgets, forecasts, and financial reports.Monitor revenue streams, control costs, and implement strategies to maximize profitability.Analyze performance data and adjust business strategies as needed.
• Staff Management & TrainingRecruit, train, and lead a multicultural team with an emphasis on service excellence.Instill hospitality values reflecting Indian service traditions and etiquette.Conduct performance reviews and implement development plans.
• Sales & Marketing Support
• Work with the sales team to attract corporate clients, event bookings, and tourist groups.Promote the hotel in both local and international markets, particularly targeting Indian and South Asian communities.Organize promotional events and seasonal offers to increase occupancy rates.
• Food & Beverage Oversight
• Collaborate with the F&B team to ensure quality and authenticity in Indian cuisine offerings.Maintain high standards in menu planning, presentation, and hygiene.
• Property Maintenance
• Oversee regular maintenance and refurbishment to ensure the property remains in excellent condition.
• Implement preventive maintenance schedules.

Qualifications & Experience

• Bachelor’s degree or diploma in Hospitality Management or related field.
• Minimum 10 years’ experience in hotel management, with at least 5 years in a senior role in the hospitality industry.Proven track record in delivering strong financial results and guest satisfaction.
• Previous experience in Indian hotels or restaurants will be an added advantage.Strong leadership, communication, and problem-solving skills.Proficiency in hotel management systems and MS Office.

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Key Duties and Responsibilities.

• Create and maintain quality standards, procedures, and protocols for all stages of bread production, from raw materials to finished products.
• Conduct random on-site thorough bread ingredient and finished bread inspections, quality assessments, and audits to ensure compliance with established standards and regulations for quality bread.
• Collect and analyse bread quality data issues, identify deviations from company standards, and recommend corrective actions to Production team to address non-conformities.
• Isolate and report bread quality issues or potentially unattractive bread or (products) before dispatch.
• Approve when bread/products meet quality and food safety standards before it is loaded and dispatched.
• Update internal specifications for all bread production work-in-progress and finished products.
• Analyze production statistical data to determine present standard and establish food quality, food safety and testing standards.
• Keep the bakery and sales team informed of any changes in formulations or product specifications to meet customers’ requests.
• Provide quality assurance support in all stages of new product development.
• Audit external supplier facilities for food safety, food quality and ingredient specification compliance.
• Provide training to bakery employees as necessary to verify product quality and compliance with specifications.
• Develop, review or maintain compliance with food safety regulations (e.g., HACCP GMP), company policies, and customer requirements.
• Investigate and resolve all Sales team and customer complaints related to bread quality.
• Maintain ongoing food safety and quality assurance programs or other duties, as assigned.
• Provide support, direction, coaching and guidance to QA Technicians.
• Maintain accurate and up-to-date records of all quality control activities, including audits, inspections, and test results.

Accountabilities.

• The Quality Assurance supervisor is accountable for the following:
• Quality bread products
• Quality ingredients for bread.
• Quality assurance test reports
• Process improvement
• Quality procedures and processes
• Regulatory Compliance
• Documentation and Reports
• Staff training and development
• Customer satisfaction and feed back
• Quality test kits

Education and Key qualification:

Education:

• Bachelor’s degree in food science, Food Technology, Technical Sciences or related fields
• 3+ years of Industrial Bakery work experience.

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Key responsibilities include:

• Operating and monitoring Krones and Nestsal injection moulding machines for preform and cap production
• Adjusting machine parameters to maintain optimal output and quality standards
• Performing routine checks, minor maintenance, and troubleshooting of the injection mould machines
• Ensuring molded products meet defined specifications and carrying out basic quality control checks
• Maintaining accurate production and downtime records, and ensuring a clean, safe work environment

Requirement

• The ideal candidate should have at least 3–5 years of relevant experience in a plastics manufacturing setup, specifically handling preform and cap injection moulding processes.

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• The Finance Manager will lead and manage the financial operations of the hotel, ensuring accurate financial reporting, budgeting, cash flow management, and compliance with accounting standards. This role is critical to driving profitability, financial planning, and supporting strategic decision-making in a dynamic hospitality environment.

Key Responsibilities

• Financial Reporting & Analysis
• Prepare and present monthly, quarterly, and annual financial statements and reports.
• Analyze financial data to identify trends, variances, and opportunities for cost optimization.
• Provide detailed financial insights and recommendations to senior management.
• Budgeting & Forecasting
• Develop annual budgets in collaboration with department heads.
• Monitor and control budget adherence across all departments.
• Provide regular financial forecasts and updates to management.
• Cash Flow & Treasury Management
• Manage cash flow to ensure the hotel’s liquidity and operational needs.
• Oversee accounts payable and receivable, ensuring timely collections and payments.
• Coordinate with banks and financial institutions as necessary.
• Compliance & Audit
• Ensure compliance with local tax laws, financial regulations, and company policies.
• Coordinate internal and external audits and ensure timely implementation of audit recommendations.
• Maintain up-to-date knowledge of accounting standards and regulatory changes.
• Financial Controls & Systems
• Establish and maintain robust internal controls to safeguard hotel assets.
• Implement and improve financial systems, processes, and procedures.
• Oversee payroll processing in conjunction with the HR department.
• Team Leadership & Development
• Supervise finance staff, providing guidance, training, and performance management.
• Foster a collaborative environment between finance and other departments.
• Strategic Financial Planning
• Support strategic initiatives by providing financial analysis and scenario planning.
• Assist management with investment decisions, cost management, and revenue enhancement strategies.

Requirements

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA (Kenya) or equivalent professional qualification is highly preferred.
• Minimum 7 years of experience in finance management, ideally within the hospitality industry or hotel environment.
• Proficiency with accounting software (e.g., Sage, QuickBooks) and Microsoft Office Suite.
• Strong analytical, organizational, and communication skills.

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Key Responsibilities

• Sales Strategy & Planning
• Develop and execute sales plans and strategies aligned with the hotel’s business objectives.
• Identify and target key market segments, including corporate, leisure, group bookings, and travel agents.
• Monitor market trends and competitor activity to adjust sales tactics accordingly.
• Client Relationship Management
• Build and maintain strong relationships with existing and potential clients, including corporate accounts, event planners, travel agencies, and tour operators.
• Conduct regular client visits and networking to promote the hotel’s services.
• Respond promptly to client inquiries and provide tailored proposals and quotations.
• Revenue Growth
• Drive sales initiatives to achieve monthly and annual revenue targets.
• Coordinate with the marketing team to develop promotional campaigns and special offers.
• Collaborate with the Front Office and Reservations teams to maximize room occupancy and average daily rate (ADR).
• Sales Reporting & Forecasting
• Prepare regular sales reports, forecasts, and market analysis for management review.
• Track and analyze sales performance metrics and adjust strategies as needed.
• Team Collaboration & Leadership
• Work closely with other departments (Food & Beverage, Events, Marketing) to ensure seamless customer experience.
• Train and motivate sales staff (if applicable) to meet departmental goals.
• Event & Group Sales
• Manage group bookings, conferences, and event sales to maximize hotel revenue.
• Liaise with clients to coordinate event requirements and deliver exceptional service.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Hospitality, or related field.
• Minimum 3–5 years’ experience in sales within the hospitality industry, preferably in a 3-5 star hotel environment.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.

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• The Housekeeping Manager will oversee all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and guest satisfaction are maintained throughout the hotel. This role requires strong leadership, organizational skills, and the ability to manage a diverse team effectively.

Key Responsibilities

• Operations Management
• Supervise and coordinate daily housekeeping activities across guest rooms, public areas, laundry, and back-of-house facilities.
• Develop and enforce cleaning standards, schedules, and procedures to maintain hygiene and presentation.
• Inspect rooms and public areas regularly to ensure cleanliness and maintenance standards are met.
• Staff Management
• Recruit, train, and supervise housekeeping staff, including room attendants, laundry personnel, and cleaners.
• Prepare staff schedules to ensure adequate coverage and efficient operations.
• Conduct regular performance appraisals and provide coaching to improve team performance.
• Inventory & Supplies
• Manage inventory of cleaning supplies, linen, guest amenities, and equipment.
• Coordinate timely procurement of housekeeping materials while controlling costs and minimizing wastage.
• Guest Service & Satisfaction
• Respond promptly to guest requests and complaints related to housekeeping.
• Collaborate with other departments to ensure guest needs are met and exceed expectations.
• Health & Safety Compliance
• Ensure adherence to health, safety, and sanitation standards and regulations.
• Train staff on safe handling of cleaning chemicals and proper use of equipment.
• Budget & Cost Control
• Prepare and manage the housekeeping department budget.
• Monitor expenses and implement cost-saving measures without compromising service quality.

Qualifications & Experience

• Diploma or Degree in Hotel Management, Hospitality, or related field.
• Minimum 5 years of experience in housekeeping management, preferably in a 3-star hotel or similar hospitality environment.
• Strong knowledge of housekeeping standards and best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and maintain high standards.

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• The Human Resource Manager will lead all HR functions for the hotel, ensuring effective recruitment, employee relations, performance management, training, and compliance with labor laws. This role is key to fostering a positive work environment, promoting staff development, and supporting the hotel’s strategic goals.

Key Responsibilities

• Recruitment & Staffing
• Develop and implement recruitment strategies to attract qualified candidates.Manage the end-to-end hiring process including job postings, interviews, onboarding, and induction.Maintain a pool of qualified candidates for future vacancies.
• Employee Relations & Engagement
• Foster a positive and inclusive workplace culture.Address employee grievances and resolve conflicts fairly and timely.Organize employee engagement activities and team-building programs.
• Performance Management
• Design and implement performance appraisal systems.Set performance standards and conduct regular employee evaluations.Identify training needs and coordinate professional development programs.
• Compensation & Benefits
• Manage payroll in coordination with finance to ensure accurate and timely salary payments.Administer employee benefits programs and maintain related records.
• Compliance & Record Keeping
• Ensure adherence to labor laws, hotel policies, and regulatory requirements.Maintain accurate employee records and HR documentation.Prepare HR reports for management review.
• Training & Development
• Plan and implement training programs for new hires and ongoing staff development.Promote learning initiatives that enhance staff skills and service delivery.
• HR Strategy & Policy
• Develop and update HR policies and procedures in line with best practices.Advise management on HR matters to support strategic objectives.

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 5 years’ experience in HR, preferably within the hospitality industry or a 3-star hotel environment.Sound knowledge of labor laws and HR best practices.
• Strong interpersonal, communication, and conflict resolution skills.Proficiency with HRIS software and MS Office.

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Our client is looking to hire 30 Tuktuk Van Sales Representatives. The ideal candidates must hold a valid A3 driving licence and have at least 2 years of experience in selling homecare products.

Key Requirements:

• Valid A3 Driving Licence
• Minimum 2 years of proven sales experience
• Must have knowledge of homecare products and sales routes
• Ability to work under minimal supervision and meet targets
• Good communication and customer service skills
• Qualified candidates are encouraged to apply immediately.