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The Independent Policing Oversight Authority (IPOA) was established through an Act of Parliament published in November 2011 to provide for civilian oversight over the work of the police in Kenya. The inaugural Board was sworn into office in June 2012. Vision: A robust civilian accountability mechanism that promotes public trust and confidence in the National Police Service. Mission: To conduct impartial and independent investigations, inspections, audits and monitoring of the National Police Service to prevent impunity and enhance professionalism in the interest of the public
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Job Purpose
- Responsible for coordinating development, implementation and/or review of accounting policies, procedures and internal controls for efficient and effective Management of Authority funds.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following job competencies (Skills, Knowledge, Experience and Attributes):
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Accountant at IPOA 7
- Bachelor’s Degree in any of the following disciplines: - Commerce (Accounting/ Finance option); Business Administration (Accounting option) or equivalent qualification from a recognized institution; Certified Public Accountant (CPA-K) or equivalent qualification from a recognized institution;
- Management course lasting not less than four (4) weeks from a recognized institution;
- Membership with the Institute of Certified Public Accountants of Kenya (ICPAK);
- Proficiency in Computer Applications with a bias in computerized accounting packages; and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for coordinating receiving, sorting and processing complaints on Police misconduct at the Call Centre.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Officer in either Call Centre or Complaints Management at IPOA 7;
- Bachelor’s Degree in any of the following disciplines: Law, Criminology, Psychology, Social Sciences, Public Administration, Public Relations, Sociology or equivalent qualifications from a recognized institution;
- Management course lasting not less than four (4) weeks from a recognized institution;
- Membership to a relevant professional body where applicable; and
- proficiency in computer application; and
- Shown merit and ability as reflected in work performance and results
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Job Purpose
- Responsible for coordinating design, development and implementation of Software application systems and models. This cadre is also responsible for Designing, building and implementing database systems.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Database and Applications Administrator, IPOA 7;
- Bachelor’s Degree in any of the following disciplines:- Business Information Technology, Information Communication Technology or equivalent qualification from a recognized institution;
- Professional certification in web applications or Microsoft Certified Solutions Associate (MCSA), Proficiency in any of the programming languages and database;
- Management course lasting not less than four (4) weeks from a recognized institution;
- Registered with a relevant Professional Body where applicable; and
- Shown merit and ability as reflected in work performance and results
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Job Purpose
- Responsible for conducting of investigations and providing rapid response initiatives into complaints related to offences committed by any member of the National Police Service.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Investigations Officer, IPOA 7;
- Bachelor’s Degree in any of the following disciplines: Forensic Science, Criminal Justice, Criminology, Law, Social Science or any other relevant field from a recognized institution;
- Management course lasting not less than four (4) weeks from a recognized institution;
- Membership to a relevant professional body where applicable;
- Proficiency in Computer Applications. and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for administration of the supply chain function to ensure timely availability of goods, works and services in the Authority coordinating design, Development and implementation of software application systems and models. This cadre is also responsible for designing, building and implementing database Systems.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supervising implementation and review of policies, strategies, guidelines, plans, standards and procedures that impact on supply chain management while ensuring compliance to applicable laws, statutes and circulars;
- Leading in market surveys/research to inform procurement of goods, works and services;
- Monitoring supply chain contracts to safeguard Authority’s interests are safeguarded;
- Consolidating and implementing Annual Procurement and disposal plans;
- Developing and implementing capacity building programs on supply chain processes in the Authority;
- Managing supplier relationship and performance evaluation;
- Supervising registration/prequalification of suppliers and maintenance of the lists;
- Managing inventory/stores in compliance with the relevant regulations;
- Managing records in the division;
- Coordinating development of internal and external reports in the division;
- Collaborating with other directorates and departments for effective supply chain management;
- Identifying risks and formulating mitigation measures;
- Coordinating developing and monitoring the implementation of individual work plan of staff under their purview;
- Supervising stocking of items to be issued to staff; and
- Coaching, mentoring and supervising staff under their purview.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Supply Chain Management Officer, IPOA 7;
- Bachelor’s Degree in any of the following disciplines: - Procurement, Purchasing, Logistics, Business Administration, Commerce or its equivalent qualification from a recognized institution;
- Professional Diploma in Procurement, Purchasing and Supplies Management, Logistics or its equivalent;
- Management course lasting not less than four (4) weeks from a recognized institution;
- Membership to Kenya Institute of Supplies Management (KISM) or Chartered Institute of Purchasing and Supplies in good standing
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for providing transport services in an effective and efficient manner.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Driving the organization’s vehicles as authorized;
- Carrying out routine checks on the assigned vehicle and report any malfunction of vehicle systems and other occurrences;
- Liaising with Fleet Assistant to ensure that the vehicles are regularly checked and maintained;
- Maintaining the movement of work tickets for vehicle(s) assigned;
- Maintaining security and safety of the vehicle on and off the road;
- Reporting all accidents and incidents promptly to the relevant IPOA offices;
- Administering first aid in the event of an accident;
- Maintaining cleanliness of the vehicle; and
- Coaching and mentoring junior drivers.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Served for a cumulative minimum period of period of fourteen (14) years three (3) of which must have been at the grade of Senior Driver, IPOA 10;
- KCSE mean grade of D (Plain) or its equivalent qualification;
- Valid driving license;
- Defensive Driving Certificate from the Automobile Association (AA) of
- Kenya or its equivalent qualification from a recognized institution;
- Suitability Trade Test for Drivers;
- Refresher course for drivers lasting not less than one (1) week every three (3) years;
- First-Aid Course Certificate lasting not less than one (1) week from Kenya Institute of Highway and Building technology (KIHBT) or any other recognized Institution;
- A valid certificate of good conduct;
- Occupational Trade Tests I for Drivers;
- Proficiency in Computer Applications;
- Accident-free driving period of four (4) years; and
- Shown merit and ability as reflected in work performance and results
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Job Purpose
- Responsible for providing transport services in an effective and efficient manner.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Driving the organization’s vehicles as authorized;
- Carrying out routine checks on the assigned vehicle and reporting any malfunction of vehicle systems and other occurrences;
- Liaising with Fleet Assistant to ensure that the vehicles are regularly checked and maintained;
- Maintaining the movement of work tickets for vehicle(s) assigned;
- Maintaining security and safety of the vehicle on and off the road;
- Reporting all accidents and incidents promptly to the relevant IPOA offices;
- Administering first aid in the event of an accident;
- Maintaining cleanliness of the vehicle; and
- Coaching and mentoring junior drivers.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Served for a cumulative minimum period of period of eleven (11) years three (3) of which must have been at the grade of Senior Driver, IPOA 10 or in a comparable position
- KCSE mean grade of D (Plain) or its equivalent qualification;
- Valid driving license;
- Defensive Driving Certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized institution;
- Trade Test for Drivers;
- Refresher course for drivers lasting not less than one (1) week every three (3) years;
- First-Aid Course Certificate lasting not less than one (1) week from Kenya Institute of Highway and Building technology (KIHBT) or any other recognized Institution;
- A valid certificate of good conduct;
- Occupational Trade Tests I for Drivers;
- Proficiency in Computer Applications; and
- Accident free driving period of four (4) years.
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for receiving clients and addressing their issues in a timely and efficient manner.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supporting the implementation of policies, strategies, guidelines, plans, standards and procedures that impact customer care while ensuring compliance with applicable laws and regulations;
- Implementing the Authority’s customer care function to enhance client satisfaction in line with the Authority’s Service Delivery Charter;
- Receiving client concerns, queries, and complaints and forwarding them to the relevant directorate or department;
- Receiving, attending to, and directing customers and telephone calls to relevant office areas;
- Supporting the conducting of customer satisfaction exit interviews;
- Consolidating data for compiling reports in customer care;
- Updating records related to customer care;
- Implementing risk mitigation measures in the division;
- Developing and implementing the individual work plan of staff;
Job Competencies (Knowledge, Experience and Attributes / Skills).
For appointment to this grade, an officer must have the following qualifications:
- Served for a period of three (3) years in the grade of Customer Care Officer II, IPOA 9 in a comparable and relevant position;
- Bachelor’s Degree in any of the following disciplines: - Business Administration, Public Relations, Customer Care Management or its equivalent from a recognized institution; and
- Proficiency in computer applications
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Job Purpose
- Responsible for provision of guidance and legal opinions to the Authority and spearheading representation of the Authority in all legal, civil and criminal court proceedings.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supporting the implementation of policies, strategies, guidelines, plans, standards and procedures pertaining to Legal Services;
- Representing the Authority in all civil and criminal court proceedings and Alternative Dispute Resolution Mechanisms;
- Collecting and collating data on legal issues pertinent to the operations of IPOA in collaboration with the division of research;
- Supporting the preparation and drafting of contracts, leases, Memoranda of Understanding, formal agreements and other legal instruments;
- Participating in outreach programs to strengthen IPOA’s governance and improve the quality of service delivery by conducting legal aid clinics on constitutional matters;
- Liaising with the department of preventive services to assist in the conduct of audits of processes and actions of the National Police Service to ensure compliance with applicable legal and human rights standards;
- Evaluating evidence in completed investigations by the Authority submitted in non-complex matters for the determination of its sufficiency and recommending appropriate action to the Director of Public Prosecutions;
- Reviewing evidence in completed investigations by the IAU for determinations of its sufficiency for recommending appropriate disciplinary action;
- Preparing the Authority’s cases for prosecution; and
- Implementing risk mitigation measures.
Job Competencies (Knowledge, Experience and Attributes / Skills).
For appointment to this grade, an officer must have the following qualifications:
- Served for a minimum period of three (3) years at the grade of Legal Officer II at IPOA 9 or a comparable and relevant position;
- Bachelor’s Degree in Law;
- Post graduate Diploma in law;
- Registered as an Advocate of the High Court of Kenya;
- Member of Law Society of Kenya;
- Valid Practicing License;
- Proficiency in Computer Applications; and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for provision of administrative support services to ensure that services are provided in an effective and efficient manner in the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Implementing policies, strategies, guidelines, plans, standards and procedures that impact administrative services while ensuring compliance with applicable legislations and circulars;
- Implementing all administrative activities in the Authority;
- Implementing disaster management and emergency response initiatives;
- Participating in maintenance activities, repairs, and renovation projects in the Authority;
- Implementing the Authority’s development projects;
- Supporting the organization of the Authority’s workshops, seminars, and other functions in consultation with the supply chain management department;
- Conducting and updating regular inventory of the Authority’s assets;
- Updating records in the division;
- Collecting and collating data for developing reports in the division
Job Competencies (Knowledge, Experience and Attributes / Skills).
For appointment to this grade, an officer must have the following qualifications:
- Served for a minimum period of three (3) years at the grade of Administration Officer II at IPOA 9 or a comparable and relevant position;
- Bachelor’s Degree in any Social Science or its equivalent qualification from a recognized Institution;
- Proficiency in computer applications and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for provision of secretarial services in an effective and efficient manner throughout the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Implementing policies, strategies, guidelines, plans, standards and procedures that impact Office Administration Services.
- Taking oral dictation and preparing responses to simple routine correspondences.
- Maintaining an up-to-date filing system and ensuring the security of office records, equipment, and documents.
- Coordinating schedules of meetings, maintaining office diary appointments, and travel itinerary.
- Answering and directing phone calls.
- Consolidating data for reports and ensuring the security, integrity, and confidentiality of data.
- Coordinating development and implementation of individual work plans for officers under their purview.
- Operating office equipment.
- Attending to visitors/clients.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Served in the grade of Assistant Office Administrator II, IPOA 9 or comparable and relevant position in public service for a minimum period of three (3) years;
- Diploma in Secretarial Studies from the Kenya National Examination Council or equivalent qualifications from a recognized institution;
OR
- Business education single and group certificate stages I, II and III from
- Kenya National Examination Council in the following subjects:-
- Shorthand III (110 w.p.m.)
- Typewriting III (50 w.p.m.) / Computerized Document Processing III;
- Business English III/Communication II;
- Commerce II;
- Office Management III/Office Administration and Management III; and
- Secretarial Duties II;
- Public Relations and Customer Care Course lasting not less than two (2) weeks from a recognized institution; and
- Certificate in Computer applications.
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Job Purpose
- Responsible for provision of secretarial services in an effective and efficient manner throughout the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supporting implementation of policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;
- Taking oral dictation and preparing responses to simple routine correspondences;
- Maintaining an up to date filing system and ensuring security of office records, equipment and documents;
- Maintaining office diary, appointments and travel itinerary;
- Answering and directing phone calls;
- Collecting and collating data for developing internal and external reports and ensuring security, integrity and confidentiality of data;
- Operating office equipment; and
- Attending to visitors/clients.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Served for a minimum period of three (3) years, at the grade of Assistant Office Administrator III or in a comparable and relevant position;
- Diploma in Secretarial Studies from the Kenya National Examination
- Council or equivalent qualifications from a recognized institution;
OR
- Business education single and group certificate stages I, II and III from
- Kenya National Examination Council in the following subjects:-
- Shorthand III (100 w.p.m.)
- Typewriting III (50 w.p.m.) / Computerized Document Processing III;
- Business English III/Communication II;
- Commerce II;
- Office Management III/Office Administration and Management III; and
- Secretarial Duties II; and
- Proficiency in Computer applications.
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Job Purpose
- Responsible for provision of secretarial services in an effective and efficient manner throughout the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supporting implementation of policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;
- Taking oral dictation and preparing responses to simple routine correspondences;
- Maintaining an up to date filing system and ensuring security of office records, equipment and documents;
- Maintaining office diary, appointments and travel itinerary;
- Answering and directing phone calls;
- Collecting and collating data for developing internal and external reports and ensuring security, integrity and confidentiality of data;
- Operating office equipment; and
- Attending to visitors/clients.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Diploma in Secretarial Studies from the Kenya National Examination Council or equivalent qualifications from a recognized institution;
OR
- Business education single and group certificate stages I, II and III from Kenya National Examination Council in the following subjects:-
- Shorthand III (80 w.p.m.)
- Typewriting III (50 w.p.m.) / Computerized Document Processing III;
- Business English III/Communication II;
- Commerce II;
- Office Management III/Office Administration and Management III; and
- Secretarial Duties II; and
- Proficiency in Computer applications;
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Job Purpose
- Responsible for providing general clerical services in various directorates and departments.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Coordinating the compilation of statistical records for accuracy;
- Coordinating the processing of data and information in the respective area of deployment;
- Maintaining an efficient filing system;
- Overseeing the safe custody of files, materials, and other records in the respective area of deployment;
- Coordinating the consolidation of data and information to facilitate the compilation of reports in the respective area of deployment;
- Drafting routine correspondences;
- Implementing risk mitigation measures;
- Coaching, mentoring and supervising staff under their purview; and
- Developing and monitoring the implementation of individual work plans for officers under their purview.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following job competencies (Skills, Knowledge, Experience and Attributes):
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Clerical Officer, IPOA 10, or in a comparable and relevant position;
- Kenya Certificate of Secondary Education (KCSE) mean grade of C- (Minus) or its equivalent qualification;
- Pass in proficiency examination for Clerical Officers;
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for providing supervision on general routine office services, which include cleaning services, messengerial duties and preparing tea / catering services.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Implementing policies, strategies, plans, rules, standards and procedures relating to office management;
- Supervising contracted cleaning personnel;
- Organizing photocopying, scanning, and binding of documents;
- Coordinating preparation and serving of tea;
- Supervising the opening and closing of the office daily;
- Monitoring utilization of kitchen and basic office consumables.
- Organizing office errands;
- Coordinating the preparation of boardrooms for meetings;
- Organizing for the movement of office furniture and arranging office space for staff;
- Assessing and reporting on areas requiring general maintenance and repair;
- Maintaining and updating records as appropriate;
- Developing reports as appropriate;
- Implementing risk mitigation measures; and
- Coaching, mentoring and supervising staff under their purview.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following job competencies (Skills, Knowledge, Experience and Attributes):
- Cumulative service period of nine (9) years, three (3) of which must have been at the grade of Senior Office Assistant, IPOA 11 or in a comparable and relevant position;
- Kenya Certificate of Secondary Education (KCSE) mean grade of D (Plain) or its equivalent qualification;
- Proficiency in Computer applications; and
- Shown merit and ability as reflected in work performance and results
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Job Purpose
- Responsible for maintaining records in the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Ensuring adherence to records management Legislations and regulations
- Overseeing file opening and indexing processes;
- Manage file and records storage and maintenance;
- Ensuring the security of information and records in the register;
- Carrying out postage, collection, delivery, and distribution of mails and parcels;
- Carrying out photocopying and binding of documents;
- Maintaining archival finding aids and access systems;
- Conducting periodic record surveys appraisal initiatives;
- Analyzing data and information to facilitate the compilation of reports;
- Implementing the disaster preparedness, management, and recovery program in the registry; and
- Developing and implementing individual work plans
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Cumulative Service period of six (6) years, three (3) of which must have been at the grade of Assistant Officer II, Records Management, IPOA 9 or in a comparable and relevant position;
- Diploma in any of the following: Records/Information Management, Information/Library Science or equivalent qualifications from a recognized institution;
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
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Job Purpose
- Responsible for maintaining records in the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Opening files and indexing files;
- Storing and maintaining files and records;
- Ensuring the security of information and records in the register;
- Carrying out postage, collection, delivery, and distribution of mails and parcels;
- Carrying out photocopying and binding of documents;
- Preparing archival finding aids;
- Collecting and collating data and information to facilitate the compilation of reports;
- Implementing the disaster preparedness, management, and recovery program in the registry; and
- iDeveloping and implementing individual work plans.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Diploma in any of the following: Records/Information Management, Information/Library Science or equivalent qualifications from a recognized institution; and
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
Method of Application
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